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Measurement and Analysis Across Entire IT Infrastructure Is Key

Doron Pinhas

Continuity Software announced the results of the Continuity Software IT Operations Analytics Benchmark. Based on results collected across a variety of industry verticals - including financial services, healthcare, manufacturing, and retail - the benchmark underscores the importance of operational analytics in meeting IT performance goals.

The IT Operations Analytics Benchmark survey's key findings include:

- Large organizations are the most common users of analytical tools to monitor and measure IT performance goals: 57% of the large organizations surveyed use analytical tools to monitor, and measure IT performance goals (versus just 29% of small companies).

- Cross-domain operational excellence is mostly measured by uptime: 89% of the organizations surveyed measure uptime across most or all IT domains; 66% measure performance; 51% measure the number of open issues.

- Frequently tracking configuration consistency helps organizations meet their goals: 53% of the organizations that track configuration consistency on a daily basis across the IT infrastructure are meeting or exceeding their goals, compared to 31-33% of the organizations that track only portions of the infrastructure.

- Better measurement and analysis tools are required for IT operations excellence: 40% of organizations surveyed cited better measurement and analysis tools as the most effective means for achieving operations excellence, followed by tools to detect cross-domain IT configuration issues (22%) and tools to enforce IT best practices (19%).

- Storage and network performance rank highest: 71% of the organizations surveyed monitor storage and network key performance indicators (KPIs); other areas of IT operations that are commonly monitored and measured include applications (69%), databases (66%), and clusters (49%).

- Cloud environments continue to lag behind: Only 14% of the organizations surveyed monitor and measure cloud KPIs, and 43% of the organizations surveyed never analyze configuration consistency in their cloud environment.

Few would argue that business organizations that deliver IT operational excellence enjoy a distinct advantage over their competitors. As this survey reveals, organizations that are successful in achieving this goal invest in measurement and analysis of KPIs and are able to transform the collected insights into immediate actions.

It is also interesting to note that while the push to move data and applications into the cloud continues to escalate, most cloud infrastructure remains under-monitored, and consequently at great risk of unplanned downtime and service disruption.

Doron Pinhas is CTO of Continuity Software.

Related Links:

www.continuitysoftware.com

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Measurement and Analysis Across Entire IT Infrastructure Is Key

Doron Pinhas

Continuity Software announced the results of the Continuity Software IT Operations Analytics Benchmark. Based on results collected across a variety of industry verticals - including financial services, healthcare, manufacturing, and retail - the benchmark underscores the importance of operational analytics in meeting IT performance goals.

The IT Operations Analytics Benchmark survey's key findings include:

- Large organizations are the most common users of analytical tools to monitor and measure IT performance goals: 57% of the large organizations surveyed use analytical tools to monitor, and measure IT performance goals (versus just 29% of small companies).

- Cross-domain operational excellence is mostly measured by uptime: 89% of the organizations surveyed measure uptime across most or all IT domains; 66% measure performance; 51% measure the number of open issues.

- Frequently tracking configuration consistency helps organizations meet their goals: 53% of the organizations that track configuration consistency on a daily basis across the IT infrastructure are meeting or exceeding their goals, compared to 31-33% of the organizations that track only portions of the infrastructure.

- Better measurement and analysis tools are required for IT operations excellence: 40% of organizations surveyed cited better measurement and analysis tools as the most effective means for achieving operations excellence, followed by tools to detect cross-domain IT configuration issues (22%) and tools to enforce IT best practices (19%).

- Storage and network performance rank highest: 71% of the organizations surveyed monitor storage and network key performance indicators (KPIs); other areas of IT operations that are commonly monitored and measured include applications (69%), databases (66%), and clusters (49%).

- Cloud environments continue to lag behind: Only 14% of the organizations surveyed monitor and measure cloud KPIs, and 43% of the organizations surveyed never analyze configuration consistency in their cloud environment.

Few would argue that business organizations that deliver IT operational excellence enjoy a distinct advantage over their competitors. As this survey reveals, organizations that are successful in achieving this goal invest in measurement and analysis of KPIs and are able to transform the collected insights into immediate actions.

It is also interesting to note that while the push to move data and applications into the cloud continues to escalate, most cloud infrastructure remains under-monitored, and consequently at great risk of unplanned downtime and service disruption.

Doron Pinhas is CTO of Continuity Software.

Related Links:

www.continuitysoftware.com

Hot Topics

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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