Measurement and Analysis Across Entire IT Infrastructure Is Key
January 09, 2014

Doron Pinhas
Continuity Software

Share this

Continuity Software announced the results of the Continuity Software IT Operations Analytics Benchmark. Based on results collected across a variety of industry verticals - including financial services, healthcare, manufacturing, and retail - the benchmark underscores the importance of operational analytics in meeting IT performance goals.

The IT Operations Analytics Benchmark survey's key findings include:

- Large organizations are the most common users of analytical tools to monitor and measure IT performance goals: 57% of the large organizations surveyed use analytical tools to monitor, and measure IT performance goals (versus just 29% of small companies).

- Cross-domain operational excellence is mostly measured by uptime: 89% of the organizations surveyed measure uptime across most or all IT domains; 66% measure performance; 51% measure the number of open issues.

- Frequently tracking configuration consistency helps organizations meet their goals: 53% of the organizations that track configuration consistency on a daily basis across the IT infrastructure are meeting or exceeding their goals, compared to 31-33% of the organizations that track only portions of the infrastructure.

- Better measurement and analysis tools are required for IT operations excellence: 40% of organizations surveyed cited better measurement and analysis tools as the most effective means for achieving operations excellence, followed by tools to detect cross-domain IT configuration issues (22%) and tools to enforce IT best practices (19%).

- Storage and network performance rank highest: 71% of the organizations surveyed monitor storage and network key performance indicators (KPIs); other areas of IT operations that are commonly monitored and measured include applications (69%), databases (66%), and clusters (49%).

- Cloud environments continue to lag behind: Only 14% of the organizations surveyed monitor and measure cloud KPIs, and 43% of the organizations surveyed never analyze configuration consistency in their cloud environment.

Few would argue that business organizations that deliver IT operational excellence enjoy a distinct advantage over their competitors. As this survey reveals, organizations that are successful in achieving this goal invest in measurement and analysis of KPIs and are able to transform the collected insights into immediate actions.

It is also interesting to note that while the push to move data and applications into the cloud continues to escalate, most cloud infrastructure remains under-monitored, and consequently at great risk of unplanned downtime and service disruption.

Doron Pinhas is CTO of Continuity Software.

Related Links:

www.continuitysoftware.com

Share this

The Latest

December 01, 2022

You could argue that, until the pandemic, and the resulting shift to hybrid working, delivering flawless customer experiences and improving employee productivity were mutually exclusive activities. Evidence from Catchpoint's recently published Site Reliability Engineering (SRE) industry report suggests this is changing ...

November 30, 2022

There are many issues that can contribute to developer dissatisfaction on the job — inadequate pay and work-life imbalance, for example. But increasingly there's also a troubling and growing sense of lacking ownership and feeling out of control ... One key way to increase job satisfaction is to ameliorate this sense of ownership and control whenever possible, and approaches to observability offer several ways to do this ...

November 29, 2022

The need for real-time, reliable data is increasing, and that data is a necessity to remain competitive in today's business landscape. At the same time, observability has become even more critical with the complexity of a hybrid multi-cloud environment. To add to the challenges and complexity, the term "observability" has not been clearly defined ...

November 28, 2022

Many have assumed that the mainframe is a dying entity, but instead, a mainframe renaissance is underway. Despite this notion, we are ushering in a future of more strategic investments, increased capacity, and leading innovations ...

November 22, 2022

Most (85%) consumers shop online or via a mobile app, with 59% using these digital channels as their primary holiday shopping channel, according to the Black Friday Consumer Report from Perforce Software. As brands head into a highly profitable time of year, starting with Black Friday and Cyber Monday, it's imperative development teams prepare for peak traffic, optimal channel performance, and seamless user experiences to retain and attract shoppers ...

November 21, 2022

From staffing issues to ineffective cloud strategies, NetOps teams are looking at how to streamline processes, consolidate tools, and improve network monitoring. What are some best practices that can help achieve this? Let's dive into five ...

November 18, 2022

On November 1, Taylor Swift announced the Eras Tour ... the whole world is now standing in the same virtual queue, and even the most durable cloud architecture can't handle this level of deluge ...

November 17, 2022

OpenTelemetry, a collaborative open source observability project, has introduced a new network protocol that addresses the infrastructure management headache, coupled with collector configuration options to filter and reduce data volume ...

November 16, 2022

A unified view of digital infrastructure is essential for IT teams that must improve the digital user experience while boosting overall organizational productivity, according to a survey of IT managers in the United Arab Emirates (UAE), from Riverbed and market research firm IDC ...

November 15, 2022

Building the visibility infrastructure to make cloud networks observable is a complex technical challenge. But with careful planning and a few strategic decisions, it's possible to appropriately design, set up and manage visibility solutions for the cloud ...