Mobile App Crashes Tied to Network Issues
October 27, 2016

Andrew Levy
Apteligent

Share this

In our most recent report, Apteligent uncovered that a surprisingly high number of crashes among iOS and Android apps are caused through interactions with cloud services. One of the most impactful pieces of information to come from this report was that 20 percent of mobile app crashes are correlated with a network issue.

The report, titled Network Crash Edition, analyzed why there is such an alarming rate of mobile app crashes during interactions with cloud services, comparing failure rates on both iOS and Android as well as looking at which app store categories are most impacted.

Network Crash Edition identified the reasons behind these issues occurring at such an alarming rate. The report’s key findings include:

■ Android Nougat has the highest crash rate and is 2.5 times more likely to have a network crash than iOS 10.

■ Fabric, Twitter's analytics and advertising platform, crashes apps, ranking third worst in analytics and fifth worst in advertising.

■ Medical, finance and shopping apps are among the most susceptible to network crashes.

■ 88 percent of network calls involved in a crash were successful but returned unexpected data that led to a crash. In fact, 10 percent of successful network calls returned no data and then led to a network crash.

■ 20 percent of mobile app crashes are correlated with a network issue

Apps today are driving the majority of media consumption activity, a recent Comscore report claims. Apps now account for 7 out of every 8 minutes of media consumption on mobile devices. On smartphones, app activity is even higher, at 88% usage versus 82% on tablets.

Data from Nielsen on mobile media time reported a high consumer preference for mobile apps with 89% of consumer media time spent in those mobile apps. And that growth is not showing any signs of slowing down. Brands can’t afford to have their apps crashing on a regular basis and potentially causing irreparable damage to the user experience.

Actionable mobile app insights can be used to diagnose app performance issues that impact user experience, such as crashes, freezes, and issues in user flows, and tie those problems to key business metrics. These insights are, and will continue to be, critical in improving the digital arm of any business.

Andrew Levy is the Co-Founder and Chief Strategy Officer of Apteligent.

Share this

The Latest

May 26, 2020

Nearly 3,700 people told GitLab about their DevOps journeys. Respondents shared that their roles are changing dramatically, no matter where they sit in the organization. The lines surrounding the traditional definitions of dev, sec, ops and test have blurred, and as we enter the second half of 2020, it is perhaps more important than ever for companies to understand how these roles are evolving ...

May 21, 2020

As cloud computing continues to grow, tech pros say they are increasingly prioritizing areas like hybrid infrastructure management, application performance management (APM), and security management to optimize delivery for the organizations they serve, according to SolarWinds IT Trends Report 2020: The Universal Language of IT ...

May 20, 2020

Businesses see digital experience as a growing priority and a key to their success, with execution requiring a more integrated approach across development, IT and business users, according to Digital Experiences: Where the Industry Stands ...

May 19, 2020

Fully 90% of those who use observability tooling say those tools are important to their team's software development success, including 39% who say observability tools are very important ...

May 18, 2020

As our production application systems continuously increase in complexity, the challenges of understanding, debugging, and improving them keep growing by orders of magnitude. The practice of Observability addresses both the social and the technological challenges of wrangling complexity and working toward achieving production excellence. New research shows how observable systems and practices are changing the APM landscape ...

May 14, 2020
Digital technologies have enveloped our lives like never before. Be it on the personal or professional front, we have become dependent on the accurate functioning of digital devices and the software running them. The performance of the software is critical in running the components and levers of the new digital ecosystem. And to ensure our digital ecosystem delivers the required outcomes, a robust performance testing strategy should be instituted ...
May 13, 2020

The enforced change to working from home (WFH) has had a massive impact on businesses, not just in the way they manage their employees and IT systems. As the COVID-19 pandemic progresses, enterprise IT teams are looking to answer key questions such as: Which applications have become more critical for working from home? ...

May 12, 2020

In ancient times — February 2020 — EMA research found that more than 50% of IT leaders surveyed were considering new ITSM platforms in the near future. The future arrived with a bang as IT organizations turbo-pivoted to deliver and support unprecedented levels and types of services to a global workplace suddenly working from home ...

May 11, 2020

The Internet of Things (IoT) is changing the world. From augmented reality advanced analytics to new consumer solutions, IoT and the cloud are together redefining both how we work and how we engage with our audiences. They are changing how we live, as well ...

May 07, 2020

Despite IT professionals' confidence in their ability to support today's much greater dependence on digital services, there is a rise in application performance errors reported by more than half of consumers, according to the Impact of COVID-19 on Digital Transformation survey from xMatters ...