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Mobile vs. PC - Traditional PC Still Device of Choice in Business

Pete Goldin
Editor and Publisher
APMdigest

While business investments in smartphones and tablets are growing in some cases, the vast majority of employees still use laptops and desktops as their primary work device, and organizations aren’t planning to shift investments away from traditional PCs in the foreseeable future, according to The Future of the PC, a new study by Spiceworks.

Among organizations surveyed, an average of 60 percent of employees currently use desktops as their primary work device. Laptops are used by 27 percent of employees as their primary device, followed by thin clients (5 percent), tablets (3 percent), smartphones (2 percent), and 2-in-1s (2 percent).

In terms of future business investments, the results indicate that while desktop investments are expected to be relatively flat in the next 12 months, 43 percent of businesses expect to increase their laptop investments. Mobile devices, such as tablets (25 percent), smartphones (16 percent), and 2-in-1s (18 percent) are expected to see about half the growth of laptops.

“Although many predict the popularity of mobile devices will lead to the ‘death of the PC,’ this prophecy won’t become a reality anytime soon in the corporate world,” said Peter Tsai, Senior Technology Analyst at Spiceworks. “It’s true that desktop PCs will become less prevalent in the near future, giving way to laptops, but tablets and smartphones still face usability challenges that prevent them from enabling key tasks in the workplace. So for the foreseeable future, traditional PCs will remain dominant while tablets and smartphones serve as complementary devices.”

Among IT professionals who influence the purchase decisions of end user devices at their organization, 53 percent believe most employees will not use a mobile device as their primary device in the foreseeable future. Respondents who think it could happen believe a mobile-dominated workplace is at least three to five years off.

As to why organizations are sticking with laptops and desktops, the research shows IT professionals believe mobile devices are adequate for browsing the web and viewing documents, but more limited when it comes to other business functions, such as inputting data, and creating, editing, and saving documents.

Spiceworks also examined what factors IT professionals deem most important when choosing the PC brands to buy for their organization. The results show computer reliability is the most important factor.

87 percent of IT professionals said reliability is very to extremely important in the decision-making process, followed by performance (68 percent), security (62 percent), and cost (54 percent). Other factors, such as manageability (48 percent), user-friendliness (42 percent), and ease of repair (37 percent), were considered slightly less important, but innovative features (9 percent) and style (4 percent) were considered the least important factors.

Methodology: The survey was conducted in July 2017 and included 998 IT professionals across the US, Canada, and the UK who influence the purchase decisions of end user devices at their organization. Respondents represent a variety of company sizes, including small- to-medium-sized businesses and enterprises. Respondents also come from a variety of industries including manufacturing, healthcare, nonprofits, education, retail, government, and finance.

Pete Goldin is Editor and Publisher of APMdigest

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Mobile vs. PC - Traditional PC Still Device of Choice in Business

Pete Goldin
Editor and Publisher
APMdigest

While business investments in smartphones and tablets are growing in some cases, the vast majority of employees still use laptops and desktops as their primary work device, and organizations aren’t planning to shift investments away from traditional PCs in the foreseeable future, according to The Future of the PC, a new study by Spiceworks.

Among organizations surveyed, an average of 60 percent of employees currently use desktops as their primary work device. Laptops are used by 27 percent of employees as their primary device, followed by thin clients (5 percent), tablets (3 percent), smartphones (2 percent), and 2-in-1s (2 percent).

In terms of future business investments, the results indicate that while desktop investments are expected to be relatively flat in the next 12 months, 43 percent of businesses expect to increase their laptop investments. Mobile devices, such as tablets (25 percent), smartphones (16 percent), and 2-in-1s (18 percent) are expected to see about half the growth of laptops.

“Although many predict the popularity of mobile devices will lead to the ‘death of the PC,’ this prophecy won’t become a reality anytime soon in the corporate world,” said Peter Tsai, Senior Technology Analyst at Spiceworks. “It’s true that desktop PCs will become less prevalent in the near future, giving way to laptops, but tablets and smartphones still face usability challenges that prevent them from enabling key tasks in the workplace. So for the foreseeable future, traditional PCs will remain dominant while tablets and smartphones serve as complementary devices.”

Among IT professionals who influence the purchase decisions of end user devices at their organization, 53 percent believe most employees will not use a mobile device as their primary device in the foreseeable future. Respondents who think it could happen believe a mobile-dominated workplace is at least three to five years off.

As to why organizations are sticking with laptops and desktops, the research shows IT professionals believe mobile devices are adequate for browsing the web and viewing documents, but more limited when it comes to other business functions, such as inputting data, and creating, editing, and saving documents.

Spiceworks also examined what factors IT professionals deem most important when choosing the PC brands to buy for their organization. The results show computer reliability is the most important factor.

87 percent of IT professionals said reliability is very to extremely important in the decision-making process, followed by performance (68 percent), security (62 percent), and cost (54 percent). Other factors, such as manageability (48 percent), user-friendliness (42 percent), and ease of repair (37 percent), were considered slightly less important, but innovative features (9 percent) and style (4 percent) were considered the least important factors.

Methodology: The survey was conducted in July 2017 and included 998 IT professionals across the US, Canada, and the UK who influence the purchase decisions of end user devices at their organization. Respondents represent a variety of company sizes, including small- to-medium-sized businesses and enterprises. Respondents also come from a variety of industries including manufacturing, healthcare, nonprofits, education, retail, government, and finance.

Pete Goldin is Editor and Publisher of APMdigest

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

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In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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