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Modernize Your Software to Transform Your Enterprise

Aruna Ravichandran

We live in a time when applications reign supreme. More and more of our interactions with business are done digitally via an app. Your software is now the face of your business. But how does your current software reflect on your brand and reputation? Does it give you competitive edge against more nimble, newer challengers?

Recently, CA Technologies and Forrester conducted a survey to evaluate the impact of software modernization on a number of key business metrics. Forrester conducted in-depth interviews with 212 enterprise commercial firms globally. The findings were fascinating, and require us to rethink the way we develop, deploy, and refresh enterprise software.

Some of these findings include:

■ How fast application development cycle times are a key factor in business revenue and growth

■ How development cycle times strongly correlate with the level of modern software in IT

■ How modernizing enterprise software can provide a competitive advantage

■ How maintenance costs can be reduced from software modernization

Just mull this over: the faster-growing companies had application development cycles that were 29 percent shorter than those in slower growing companies.

With these benefits of software modernization, why haven't most enterprises adapted? Forrester mentioned two reasons: 1) most enterprises aren't in a position to adapt to market trends, and 2) often, enterprise IT has a mantra of "If it ain't broke, don't fix it." Legacy infrastructure and software that served the organization well in the past to obtain efficiencies and vertical integrations can now impede change today. And older ideals and IT stability won't help you compete again new market entrants that bring along new technology, new channels, and new offerings.

As Forrester states in its research findings: "Simply staying up to date is insufficient to remain modernized. Modernized software is software that allows the firm to quickly react to business needs and business opportunities as it tries to win, serve, and retain customers."

The study then points out that "while revenue and profitability are measures of past performance, agility positions a firm to better react to both market opportunities and threats."

What does all this have to do with APM? Remember that just launching applications isn't going to bring success. You have to monitor the performance of those applications. More importantly, understand the experience your end-users are having with those applications.

But if your development team and operation teams are working in silos, is software lifecycle really modern? Can you achieve the next level of customer satisfaction? A DevOps culture must come into play.

To truly modernize your software, you have to modernize the way your app development and operations teams work. In a DevOps world, you can incorporate real-user data from APM into the development lifecycle of applications to deliver quality apps that drive loyalty and revenue. Using a DevOps philosophy with the right tools and communication, you will be able to launch high quality apps, capture the exact KPIs to need to measure customer experience, and speed app delivery.

The application economy isn't just a trend. It is real. To survive, you have to modernize software to speed application development cycles, and implement application performance management across Dev and Ops to drive quality and delight customers.

Aruna Ravichandran is VP, Product & Solutions Marketing, DevOps, CA Technologies.

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Modernize Your Software to Transform Your Enterprise

Aruna Ravichandran

We live in a time when applications reign supreme. More and more of our interactions with business are done digitally via an app. Your software is now the face of your business. But how does your current software reflect on your brand and reputation? Does it give you competitive edge against more nimble, newer challengers?

Recently, CA Technologies and Forrester conducted a survey to evaluate the impact of software modernization on a number of key business metrics. Forrester conducted in-depth interviews with 212 enterprise commercial firms globally. The findings were fascinating, and require us to rethink the way we develop, deploy, and refresh enterprise software.

Some of these findings include:

■ How fast application development cycle times are a key factor in business revenue and growth

■ How development cycle times strongly correlate with the level of modern software in IT

■ How modernizing enterprise software can provide a competitive advantage

■ How maintenance costs can be reduced from software modernization

Just mull this over: the faster-growing companies had application development cycles that were 29 percent shorter than those in slower growing companies.

With these benefits of software modernization, why haven't most enterprises adapted? Forrester mentioned two reasons: 1) most enterprises aren't in a position to adapt to market trends, and 2) often, enterprise IT has a mantra of "If it ain't broke, don't fix it." Legacy infrastructure and software that served the organization well in the past to obtain efficiencies and vertical integrations can now impede change today. And older ideals and IT stability won't help you compete again new market entrants that bring along new technology, new channels, and new offerings.

As Forrester states in its research findings: "Simply staying up to date is insufficient to remain modernized. Modernized software is software that allows the firm to quickly react to business needs and business opportunities as it tries to win, serve, and retain customers."

The study then points out that "while revenue and profitability are measures of past performance, agility positions a firm to better react to both market opportunities and threats."

What does all this have to do with APM? Remember that just launching applications isn't going to bring success. You have to monitor the performance of those applications. More importantly, understand the experience your end-users are having with those applications.

But if your development team and operation teams are working in silos, is software lifecycle really modern? Can you achieve the next level of customer satisfaction? A DevOps culture must come into play.

To truly modernize your software, you have to modernize the way your app development and operations teams work. In a DevOps world, you can incorporate real-user data from APM into the development lifecycle of applications to deliver quality apps that drive loyalty and revenue. Using a DevOps philosophy with the right tools and communication, you will be able to launch high quality apps, capture the exact KPIs to need to measure customer experience, and speed app delivery.

The application economy isn't just a trend. It is real. To survive, you have to modernize software to speed application development cycles, and implement application performance management across Dev and Ops to drive quality and delight customers.

Aruna Ravichandran is VP, Product & Solutions Marketing, DevOps, CA Technologies.

Hot Topics

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...