N-able Releases N-central 9.1 with MDM
March 07, 2013
Share this

N-able Technologies announced the immediate availability of N-central 9.1, a managed IT services platform that easily scales and supports hybrid IT environments and mobile devices, as well as Windows 8 and Windows Server 2012.

Offered as an upgrade to N-able partners with active maintenance and support, N-central 9.1 features a number of innovations. These include a new Mobile Device Management (MDM) module for Apple and Android devices, deeper integration with Autotask and ConnectWise professional services automation (PSA) software, and new MSP Automation objects, policies and enhancements to Automation Manager.

“The innovation, performance and efficiency within N-able’s N-central 9.1 is empowering our MSPs to win more business by giving them a competitive service advantage that allows them to effectively manage mobile devices and new cloud-based technologies, as well as support hybrid IT environments,” says Gavin Garbutt, CEO, N-able Technologies. “The introduction of Mobile Manager is a game-changer for N-able and our partners, and marks the first of many technology innovations and business process best practices that will drive growth and success for our partners in 2013.”

From quickly preconfiguring Apple and Android devices with mobile email accounts and WiFi, to monitoring usage and taking action when a device is lost or stolen – such as wiping data, locking the device or tracking its location – N-able’s new MDM module, Mobile Manager, empowers MSPs to protect and manage their clients’ most valuable mobile assets.

Adding greater security protection, MSPs can use N-able’s Mobile Manager module to enforce corporate security policies, such as minimum password requirements, access rights and permissions. Performance and tracking reports on all mobile devices supported are also easily generated as part of N-able’s Report Manager and can be customized to preference

“The explosive growth of mobile across the small to midsize business (SMB) and enterprise (SME) landscape presents both challenge and opportunity to the MSP community,” says JP Jauvin, President of N-able Technologies. “We’ve been working closely with our partners to ensure that our new Mobile Manager module does what they need it to, and more. With their input and the skill of our R&D team, we’ve developed a winning MDM solution that not only gets the job done, but also provides MSPs with a significant service advantage that will help generate more value in the eyes of their customers.”

“With the introduction of our new Ticketing Recipients feature, N-central now makes it easy for technicians to flexibly configure how their RMM and PSA solutions interact,” says Robert Grapes, director of product management for N-able Technologies. “With Ticketing Recipient profiles, MSPs are able to effectively prioritize and direct the flow of found issues through their PSA system, saving their technicians significant amounts of time.”

Additionally, time entry values can be added to the ticket, which makes assigning time to scheduled tasks and self-healing actions possible. The new enhanced logic now available in N-central 9.1 also prevents duplicate tickets from being created for services that transition back and forth between “normal” and “warning/failed.” This feature enhancement provides much finer controls surrounding the creation of event log tickets.

N-able MSPs also gain the ability to sync larger amounts of asset data to the PSA software, saving them countless hours of manual data entry as well as helping sales teams to better track warranty expirations.

With the release of N-central 9.1 also comes the new 1.5 release of N-able’s Automation Manager module, a drag-and-drop scripting tool. Automation Manager 1.5 offers support for Windows 8 and Windows Server 2012, along with more than 55 new automation objects, allowing MSPs to more easily automate their day-to-day activities and processes to save time and boost efficiency and profits.

The new automation objects cover a variety of categories including Active Directory Domains and Trusts, Active Directory Sites and Service, File Management, Printer Management, System Management and Windows Defender Management.

Share this

The Latest

June 18, 2024

With the rise of digital transformation and the increasing reliance on applications for business operations, the need for application performance management (APM) has become more critical ... This blog explains what APM is all about, its significance and key features ...

June 17, 2024

Generative AI (GenAI) has captured significant attention by redefining content creation and automation processes. Despite this surge in GenAI's popularity, it's crucial to highlight the continuous, vital role of machine learning (ML) in underpinning crucial business functions. This era is not about GenAI replacing ML; rather, it's about these technologies collaborating to supercharge intelligent automation across industries ...

June 13, 2024

As organizations continue to navigate their digital transformation journeys, the need for efficient, secure, and scalable data movement strategies has never been more critical ... In an era when enterprise IT landscapes are continually evolving, the strategic movement of data has become a cornerstone of maintaining agility, competitive edge, and operational efficiency ...

June 12, 2024

In May, New Relic published the State of Observability for IT and Telecommunications Report to share insights, statistics, and analysis on the adoption and business value of observability for the IT and telecommunications industries. Here are five key takeaways from the report ...

June 11, 2024
Over the past decade, the pace of technological progress has reached unprecedented levels, where fads both quickly rise and shrink in popularity. From AI and composability to augmented reality and quantum computing, the toolkit of emerging technologies is continuing to expand, creating a complex set of opportunities and challenges for businesses to address. In order to keep pace with competitors, avoiding new models and ideas is not an option. It's critical for organizations to determine whether an idea has transformative properties or is just a flash in the pan — a challenge tackled in Endava's new 2024 Emerging Tech Unpacked Report ...
June 10, 2024

The rapidly evolving nature of the industry, particularly with the recent surge in generative AI, can catch firms off-guard, leaving them scrambling to adapt to new trends without the necessary funds ... This blog will discuss effective strategies for optimizing cloud expenses to free up funds for emerging AI technologies, ensuring companies can adapt and thrive without financial strain ...

June 06, 2024

Software developers are spending more than 57% of their time being dragged into "war rooms" to solve application performance issues, rather than investing their time developing new, cutting-edge software applications as part of their organization's innovation strategy, according to a new report from Cisco ...

June 05, 2024

Generative Artificial Intelligence (GenAI) is continuing to see massive adoption and expanding use cases, despite some ongoing concerns related to bias and performance. This is clear from the results of Applause's 2024 GenAI Survey, which examined how digital quality professionals use and experience GenAI technology ... Here's what we found ...

June 04, 2024

Many times customers want to know why their measured performance doesn't match the speed advertised (by the platform vendor, software vendor, network vendor, etc). Assuming the advertised speeds are (a) within the realm of physical possibility and obeys the laws of physics, and (b) are real achievable speeds and not "click-bait," there are at least ten reasons for being unable to achieve advertised speeds. In situations where customer expectations and measured performance don't align, use the following checklist to help determine the reason(s) why ...

June 03, 2024

With so many systems potentially impacting applications performance, it is critical to find ways to separate insights from data that is often white noise. When cross-functional teams have clear alignment on what KPIs matter to them and their users' experiences, they can implement tools and processes that best support them. In the end, there must be collective ownership ...