Nastel Announces AutoPilot Insight Real-User Monitoring
May 09, 2016
Share this

Nastel Technologies announced the addition of real-user monitoring and analytics to its flagship AutoPilot Insight software platform.

According to Charley Rich, Nastel’s VP-Product Management, “Slow Web apps are a terrific way to kill revenues, harm reputations and drive users to competitors. The problem is, even as traditional datacenter performance metrics say everything is fine, users are tapping their fingers with impatience because of sub-standard app responsiveness.

“AutoPilot’s new capabilities handle exactly this kind of situation, and can automatically pinpoint the source of problems that hurt a company’s reputation with its client base,” he said. “Basically, we capture and analyze two very different sets of data: the subjective user experience of fast or sluggish app responsiveness, and back-end server activities. Our secret sauce is being able to stitch together both data sets, analyze it, and deliver actionable insights to correct performance issues whenever and wherever they occur.

“The key to making real-user monitoring easy to deploy,” Rich continued, “is the use of browser-injection technology. So in addition to the detailed web and server metrics one would expect, our software enables clients to track end-user activities across geo-locations, and it automatically understands and visually depicts the relationship between application topologies and end-user requests.”

The ability to synthesize insights derived from topology mapping, server behaviors, and user requests—along with presenting probable root causes of problems in an intuitive visual manner—translates to reduced mean-time-to-repair (MTTR) of software issues and lower overall cost of support.

Whether a problem’s root cause is a JavaScript error on the client, network latency, or a slow Java method, AutoPilot Insight’s interface takes specialists to underlying problem issues with the press of a button. Detailed drill-down capabilities are provided in addition to single-click root-cause analysis.

AutoPilot Insight also stands apart from other solutions by offering natural language query capability that enables IT specialists to “talk” to data, enabling the detection of subtle, hidden patterns that enable solution of the toughest, most intractable performance problems.

Available key metrics include a full breakdown of page requests into all its components, browser-specific issues, geo-locations, top requests, worst response times, slowest loading pages, slowest server connections and much more.

“AutoPilot Insight,” Rich concludes, “is a unified solution that analyzes user requests, logs, metrics and transactions spanning the browser, web apps, middleware, brokers and mainframes. With this end-to-end measurement of performance you will rest easy that your users are satisfied and your company’s reputation is secure.”

Share this

The Latest

May 21, 2020

As cloud computing continues to grow, tech pros say they are increasingly prioritizing areas like hybrid infrastructure management, application performance management (APM), and security management to optimize delivery for the organizations they serve, according to ...

May 20, 2020

Businesses see digital experience as a growing priority and a key to their success, with execution requiring a more integrated approach across development, IT and business users, according to Digital Experiences: Where the Industry Stands ...

May 19, 2020

Fully 90% of those who use observability tooling say those tools are important to their team's software development success, including 39% who say observability tools are very important ...

May 18, 2020

As our production application systems continuously increase in complexity, the challenges of understanding, debugging, and improving them keep growing by orders of magnitude. The practice of Observability addresses both the social and the technological challenges of wrangling complexity and working toward achieving production excellence. New research shows how observable systems and practices are changing the APM landscape ...

May 14, 2020
Digital technologies have enveloped our lives like never before. Be it on the personal or professional front, we have become dependent on the accurate functioning of digital devices and the software running them. The performance of the software is critical in running the components and levers of the new digital ecosystem. And to ensure our digital ecosystem delivers the required outcomes, a robust performance testing strategy should be instituted ...
May 13, 2020

The enforced change to working from home (WFH) has had a massive impact on businesses, not just in the way they manage their employees and IT systems. As the COVID-19 pandemic progresses, enterprise IT teams are looking to answer key questions such as: Which applications have become more critical for working from home? ...

May 12, 2020

In ancient times — February 2020 — EMA research found that more than 50% of IT leaders surveyed were considering new ITSM platforms in the near future. The future arrived with a bang as IT organizations turbo-pivoted to deliver and support unprecedented levels and types of services to a global workplace suddenly working from home ...

May 11, 2020

The Internet of Things (IoT) is changing the world. From augmented reality advanced analytics to new consumer solutions, IoT and the cloud are together redefining both how we work and how we engage with our audiences. They are changing how we live, as well ...

May 07, 2020

Despite IT professionals' confidence in their ability to support today's much greater dependence on digital services, there is a rise in application performance errors reported by more than half of consumers, according to the Impact of COVID-19 on Digital Transformation survey from xMatters ...

May 06, 2020

The new normal includes not only periodic recurrences of Covid-19 outbreaks but also the periodic emergence of new global pandemics. This means putting in place at least three layers of digital business continuity practice ...