
Nastel Technologies announced the next-generation version of its flagship software platform, AutoPilot Insight 2.0.
According to Charley Rich, VP Product Management “The new release fuses predictive anomaly and machine learning capabilities, business transaction tracking that spans corporate firewalls, raw information handling and analytics speed, and the flexibility to operate across dynamic IT environments—from mobile to mainframe. It provides the broad array of capabilities needed by developers, IT admins, and business analysts for enterprise-grade operations intelligence and APM.”
Rich said building a solution that fully addresses today’s client requirements demanded two years of ground-up product re-engineering. “Customers universally remarked that they needed to find data outliers faster and sense problem conditions before they actually affect users. They also wanted more powerful end-to-end transaction tracking capabilities, with the ability to tie transaction performance to business outcomes.”
With this guidance, Nastel added new anomaly detection capabilities based upon proven open source machine learning algorithms, which the firm improved and extended into real-time “smart” analytics. Over time, AutoPilot Insight rapidly improves at predicting, sensing, and evaluating the exact nature of performance issues.
Transaction tracking also was improved, giving IT users a precise microscope to identify problems, quickly resolve issues, and tie transaction performance directly to business performance through business objective reports.
“Enhancing our grid processing technology,” Rich continued, “was absolutely necessary to analyze insights in-memory from fast data—high-velocity streaming information with short-term value generated from a large multitude of IT infrastructure devices and instrumentation sources. Potential use cases include almost any industry vertical where detected data outliers demand fast decisions and interventions. Some examples include actual or potential financial system security breaches, supply chain issues that potentially cascade rapidly into major delivery problems affecting customers…the list is almost endless.”
Rounding out the new release’s capabilities are innovative mobile-centric features. Enriched by complementary anomaly detection, machine learning and business objective capabilities, mobile analysts can understand app user behavior and satisfaction far faster, leveraging real-time insights to improve services quickly without the burden of writing mobile instrumentation and analysis code.
AutoPilot Insight is not just for IT technologists, Rich stresses. “Nastel improved ease-of-use and out-of-the-box functionality for everyone, including non-technical business users. By adding intuitive workflows plus wizards, use-case templates, and dashboard launch-pad features, the net result is an extremely fast and capable APM platform that serves the analysis and reporting needs of everyone from developers, IT admins, telecom managers, and business analysts.”
Rich concluded: “The time of an IT admin sitting in a datacenter staring at metrics from a simple mix of technology assets has passed. AutoPilot Insight 2.0 provides insights to a wide variety of users through an APM solution that fuses high-performance data handling, sophisticated real-time smart analytics, and the ability to operate across diverse IT technology stacks and components. With intuitive visualizations garnered from massive amounts of information, the day of APM infometrics has arrived.”
The Latest
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...
In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...
In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...
In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...
In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...