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Netreo Partners with Intelligent Communication Software GmbH

Netreo announced a formal partnership with Intelligent Communication Software GmbH (ICS), a Munich-based company that has been specializing in IT management and monitoring solutions for complex networks and systems since 1987.

ICS helps companies to develop and optimize their IT infrastructure and business services.

Through this partnership with Netreo, ICS customers and prospects in the German market will have access to Netreo’s innovative on-premises, cloud, and hybrid IT monitoring software: which range from monitoring and detecting anomalies, managing server performance, troubleshooting, diagnosing, and analyzing application response times, and even automating the infrastructure to self-remedy technological issues through AIOps (AI for IT Operations).

Together, Netreo and ICS will help companies achieve a single source of truth – even in complex hybrid cloud/on-premises deployments that include multiple cloud providers (e.g. Microsoft Azure and Amazon Web Services), multiple SaaS providers (e.g. Microsoft 365), and legacy on-premises tools, applications, and devices.

“With Netreo, you can manage complex IT infrastructures and networks of any size with minimal effort, and easily discover, monitor, and manage new resources as they are added to your environment. ICS regularly evaluates new tools and technologies in the market, and by partnering with Netreo we will be able to get systems up and running quickly, as well as benefit from Netreo’s high-quality data collection. It’s always easy to get in contact with the right people at Netreo, and we are always confident in the help we receive from the Netreo team,” said Stefan Letz, CEO at ICS.

As a specialist in supporting large and medium-sized companies in the planning, installation, and ongoing operation of IT-supported business solutions since 1987, the skilled ICS team brings over three decades of experience helping customers act faster, optimize costs and strengthen their competitiveness.

“Netreo has always been focused on supporting our customers’ mission-critical needs and giving them the confidence to deliver on their digital experiences — across different industries from healthcare, manufacturing, financial services to retail. By partnering with ICS, we are delighted to be combining our communities and expertise in infrastructure monitoring to continue bringing cutting-edge, world-class IT solutions to even more customer segments,” said Ged Caldwell, Chief Revenue Officer of Netreo.

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Netreo Partners with Intelligent Communication Software GmbH

Netreo announced a formal partnership with Intelligent Communication Software GmbH (ICS), a Munich-based company that has been specializing in IT management and monitoring solutions for complex networks and systems since 1987.

ICS helps companies to develop and optimize their IT infrastructure and business services.

Through this partnership with Netreo, ICS customers and prospects in the German market will have access to Netreo’s innovative on-premises, cloud, and hybrid IT monitoring software: which range from monitoring and detecting anomalies, managing server performance, troubleshooting, diagnosing, and analyzing application response times, and even automating the infrastructure to self-remedy technological issues through AIOps (AI for IT Operations).

Together, Netreo and ICS will help companies achieve a single source of truth – even in complex hybrid cloud/on-premises deployments that include multiple cloud providers (e.g. Microsoft Azure and Amazon Web Services), multiple SaaS providers (e.g. Microsoft 365), and legacy on-premises tools, applications, and devices.

“With Netreo, you can manage complex IT infrastructures and networks of any size with minimal effort, and easily discover, monitor, and manage new resources as they are added to your environment. ICS regularly evaluates new tools and technologies in the market, and by partnering with Netreo we will be able to get systems up and running quickly, as well as benefit from Netreo’s high-quality data collection. It’s always easy to get in contact with the right people at Netreo, and we are always confident in the help we receive from the Netreo team,” said Stefan Letz, CEO at ICS.

As a specialist in supporting large and medium-sized companies in the planning, installation, and ongoing operation of IT-supported business solutions since 1987, the skilled ICS team brings over three decades of experience helping customers act faster, optimize costs and strengthen their competitiveness.

“Netreo has always been focused on supporting our customers’ mission-critical needs and giving them the confidence to deliver on their digital experiences — across different industries from healthcare, manufacturing, financial services to retail. By partnering with ICS, we are delighted to be combining our communities and expertise in infrastructure monitoring to continue bringing cutting-edge, world-class IT solutions to even more customer segments,” said Ged Caldwell, Chief Revenue Officer of Netreo.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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