New CA Service Assurance Solutions Support Business Services
Integrations Across Service Operations, Infrastructure and APM Delivers Real-time Service Models
December 08, 2010
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CA Technologies further executed on its service assurance strategy to help organizations optimize business services by adding enhancements to its service operations and infrastructure management portfolios.

Leading the list of products with new functionality is CA Spectrum Service Assurance and CA Infrastructure Management. Together with its offerings for application performance management (APM), CA Technologies service assurance products help optimize business service performance across physical, virtual and cloud environments for today's large enterprises and the service providers and integrators that support them.

The new version of CA Spectrum Service Assurance accelerates the linkage across many IT disciplines, including APM, network and systems management, service desk management, and workload automation products. This advanced integration platform accommodates both CA Technologies and third-party products, and can deliver IT professionals a 360-degree understanding of service quality, risk and health.

Building on its service assurance strategy for holistic performance management, the CA Infrastructure Management solution now integrates CA eHealth Performance Manager with the CA NetQoS Performance Center. As a result, customers can leverage the Performance Center as a unified platform that delivers visual integration and workflows for CA eHealth Performance Manager with other CA Technologies solutions spanning network traffic analysis, application response time monitoring, long-term packet capture and unified communications monitoring. This provides CA eHealth Performance Manager users with a more comprehensive view of performance across their IT infrastructures, along with easier reporting and administration.

A new version of the CA NetQoS ReporterAnalyzer traffic analysis solution was also released, adding administration and reporting capabilities for multi-tenant environments as well as autonomous system (AS) and Border Gateway Protocol (BGP) reporting, both of which are critical for service providers and cloud-connected enterprises embracing new IT delivery models.

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