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New CA Service Assurance Solutions Support Business Services

Integrations Across Service Operations, Infrastructure and APM Delivers Real-time Service Models

CA Technologies further executed on its service assurance strategy to help organizations optimize business services by adding enhancements to its service operations and infrastructure management portfolios.

Leading the list of products with new functionality is CA Spectrum Service Assurance and CA Infrastructure Management. Together with its offerings for application performance management (APM), CA Technologies service assurance products help optimize business service performance across physical, virtual and cloud environments for today's large enterprises and the service providers and integrators that support them.

The new version of CA Spectrum Service Assurance accelerates the linkage across many IT disciplines, including APM, network and systems management, service desk management, and workload automation products. This advanced integration platform accommodates both CA Technologies and third-party products, and can deliver IT professionals a 360-degree understanding of service quality, risk and health.

Building on its service assurance strategy for holistic performance management, the CA Infrastructure Management solution now integrates CA eHealth Performance Manager with the CA NetQoS Performance Center. As a result, customers can leverage the Performance Center as a unified platform that delivers visual integration and workflows for CA eHealth Performance Manager with other CA Technologies solutions spanning network traffic analysis, application response time monitoring, long-term packet capture and unified communications monitoring. This provides CA eHealth Performance Manager users with a more comprehensive view of performance across their IT infrastructures, along with easier reporting and administration.

A new version of the CA NetQoS ReporterAnalyzer traffic analysis solution was also released, adding administration and reporting capabilities for multi-tenant environments as well as autonomous system (AS) and Border Gateway Protocol (BGP) reporting, both of which are critical for service providers and cloud-connected enterprises embracing new IT delivery models.

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...

New CA Service Assurance Solutions Support Business Services

Integrations Across Service Operations, Infrastructure and APM Delivers Real-time Service Models

CA Technologies further executed on its service assurance strategy to help organizations optimize business services by adding enhancements to its service operations and infrastructure management portfolios.

Leading the list of products with new functionality is CA Spectrum Service Assurance and CA Infrastructure Management. Together with its offerings for application performance management (APM), CA Technologies service assurance products help optimize business service performance across physical, virtual and cloud environments for today's large enterprises and the service providers and integrators that support them.

The new version of CA Spectrum Service Assurance accelerates the linkage across many IT disciplines, including APM, network and systems management, service desk management, and workload automation products. This advanced integration platform accommodates both CA Technologies and third-party products, and can deliver IT professionals a 360-degree understanding of service quality, risk and health.

Building on its service assurance strategy for holistic performance management, the CA Infrastructure Management solution now integrates CA eHealth Performance Manager with the CA NetQoS Performance Center. As a result, customers can leverage the Performance Center as a unified platform that delivers visual integration and workflows for CA eHealth Performance Manager with other CA Technologies solutions spanning network traffic analysis, application response time monitoring, long-term packet capture and unified communications monitoring. This provides CA eHealth Performance Manager users with a more comprehensive view of performance across their IT infrastructures, along with easier reporting and administration.

A new version of the CA NetQoS ReporterAnalyzer traffic analysis solution was also released, adding administration and reporting capabilities for multi-tenant environments as well as autonomous system (AS) and Border Gateway Protocol (BGP) reporting, both of which are critical for service providers and cloud-connected enterprises embracing new IT delivery models.

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...