New Relic Adds Automatic Logs in Context to APM
May 23, 2022
Share this

New Relic announced enhancements to its Application Performance Monitoring (APM) to automatically collect logs in context with application metrics and traces.

Logs are critical for observability, and automatically coupling logs collection with APM allows engineers to immediately investigate relevant logs associated with their other telemetry data, helping them troubleshoot their applications faster. This new feature improves upon the already 3X+ more value that New Relic customers receive compared to other observability platforms, which require 13+ different SKUs with disjointed experiences and legacy product-based pricing models.

Collecting logs can be a complex, manual, and often frustrating experience. Developers often have to request access to specific hosts and configure non-standard log forwarding to collect application logs separate from their APM metrics. To address these common limitations, New Relic updated its Java, Ruby, and .NET APM agents to automatically collect and ingest application logs. With this new feature, New Relic is making logging easier for developers by simplifying log forwarding directly from the APM agent, providing logs in context, and enhancing the APM UI to surface relevant logs that are automatically associated with other telemetry data for APM to reduce context-switching. Engineers no longer need to worry about manual and non-standard log forwarding, and will still get granular configuration options to tailor log collection with the option to opt out anytime.

“Our customers have told us that they experience two primary problems when it comes to logging: first is the ability to collect log data; second is contextualizing the data to make it actionable. When troubleshooting an issue, our customers shouldn’t have to context switch across the UI to navigate the wealth of available information,” said New Relic SVP and Product GM, Wendy Shepperd. “Now with a single agent deployment for the supported application languages, engineers get a simple yet holistic solution to quickly see and act on all their telemetry in context. The new functionality curates the data automatically, such as entity GUIDs for related APM service entities, including application logs, so that highly correlated telemetry logs are already visible right out of the box.”

With the latest versions of Java, Ruby, and .NET agents for supported frameworks, New Relic customers can view application logs in context of APM metrics, traces and events, removing the need to switch between screens; collect and forward logs to New Relic with little to maintain or relying on manual configurations; and access logs inside APM with enhanced UI improvements. In addition, the update includes robust support to ensure security, compliance and control:

- Data Security: Mask, obfuscate, and prevent sending PII, PHI, or any other sensitive data via detailed security configurations.

- Ingest Control: Use in-agent log sampling to manage ingested volume and avoid double-billing to continue to receive 3X more value than alternate log management solutions.

- Compliance: Log collection disabled by default for HIPAA, FedRAMP and accounts where High Security Mode is in use, even after the agent is upgraded.

- Opt-out Anytime: Turn off automatic forwarding by configuring your agent anytime or from the data management hub in New Relic.

New Relic Application Performance Monitoring with the automatic logs-in-context feature is generally available for Java 7.7.0, Ruby 8.7.0, and .NET 9.7.2 agent versions. New Relic will enable automatic logs in context for Node.js, Python, Go, and PHP agents over the coming quarters.

Share this

The Latest

June 29, 2022

When it comes to AIOps predictions, there's no question of AI's value in predictive intelligence and faster problem resolution for IT teams. In fact, Gartner has reported that there is no future for IT Operations without AIOps. So, where is AIOps headed in five years? Here's what the vendors and thought leaders in the AIOps space had to share ...

June 27, 2022

A new study by OpsRamp on the state of the Managed Service Providers (MSP) market concludes that MSPs face a market of bountiful opportunities but must prepare for this growth by embracing complex technologies like hybrid cloud management, root cause analysis and automation ...

June 27, 2022

Hybrid work adoption and the accelerated pace of digital transformation are driving an increasing need for automation and site reliability engineering (SRE) practices, according to new research. In a new survey almost half of respondents (48.2%) said automation is a way to decrease Mean Time to Resolution/Repair (MTTR) and improve service management ...

June 23, 2022

Digital businesses don't invest in monitoring for monitoring's sake. They do it to make the business run better. Every dollar spent on observability — every hour your team spends using monitoring tools or responding to what they reveal — should tie back directly to business outcomes: conversions, revenues, brand equity. If they don't? You might be missing the forest for the trees ...

June 22, 2022

Every day, companies are missing customer experience (CX) "red flags" because they don't have the tools to observe CX processes or metrics. Even basic errors or defects in automated customer interactions are left undetected for days, weeks or months, leading to widespread customer dissatisfaction. In fact, poor CX and digital technology investments are costing enterprises billions of dollars in lost potential revenue ...

June 21, 2022

Organizations are moving to microservices and cloud native architectures at an increasing pace. The primary incentive for these transformation projects is typically to increase the agility and velocity of software release and product innovation. These dynamic systems, however, are far more complex to manage and monitor, and they generate far higher data volumes ...

June 16, 2022

Global IT teams adapted to remote work in 2021, resolving employee tickets 23% faster than the year before as overall resolution time for IT tickets went down by 7 hours, according to the Freshservice Service Management Benchmark Report from Freshworks ...

June 15, 2022

Once upon a time data lived in the data center. Now data lives everywhere. All this signals the need for a new approach to data management, a next-gen solution ...

June 14, 2022

Findings from the 2022 State of Edge Messaging Report from Ably and Coleman Parkes Research show that most organizations (65%) that have built edge messaging capabilities in house have experienced an outage or significant downtime in the last 12-18 months. Most of the current in-house real-time messaging services aren't cutting it ...

June 13, 2022
Today's users want a complete digital experience when dealing with a software product or system. They are not content with the page load speeds or features alone but want the software to perform optimally in an omnichannel environment comprising multiple platforms, browsers, devices, and networks. This calls into question the role of load testing services to check whether the given software under testing can perform optimally when subjected to peak load ...