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New Relic Announces Insights Real-Time Analytics Platform

New Relic announced the arrival of Insights, a real-time analytics platform that collects, stores and presents valuable data directly from modern software, and transforms the data into insights about customers, applications and the business.

Delivered as a cloud-based software-as-a-service (SaaS) offering and using New Relic’s lightning-fast and custom-built Big Data database platform, New Relic Insights empowers application developers and business users alike to make ad hoc and iterative queries across trillions of events and metrics and get answers in seconds.

New Relic Insights enables you to:

- Collect data about your software, customers and business directly from your software using New Relic’s intelligent agents

- Store volumes of data in New Relic’s super-cluster and take advantage of a custom-built database to query billions of metrics in seconds

- Present visualizations and dashboards immediately with the New Relic Query Language (NRQL), a simple SQL-like language that automatically generates data visualizations, so even novice users get answers fast

New Relic Insights is only one offering from New Relic within the much broader Software Analytics category. Every modern business is software-driven and interacts with its customers digitally whether via mobile or the web. As a result, software holds answers about your customers’ behaviors and actions, which reflect on the state of your business and your relationship with customers.

There are five components that make up Software Analytics:

- Real-time Analytics Platforms - Collect trillions of events from applications and allow users to query the data easily to answer tough business questions

- Application Performance Management – Developers and IT operations groups monitor and troubleshoot the performance of their web and mobile software

- Operational Intelligence – IT operations groups analyze and identify trends in operational systems

- Infrastructure Management –IT Operations groups monitor and troubleshoot the performance of IT infrastructure

- Business Optimization and Analytics Apps – Business user groups optimize their job functions

Ways to Gain From New Relic Insights:

- Product Management – Make a query about the adoption of new product features that were recently launched, determine which customers are actually using the features to enable actions and next-steps.

- Marketing – Find out if the new marketing campaign is a homerun or a strikeout in real-time. If it’s a homerun – spend more. If it’s a strikeout, kill the campaign before the budget is blown.

- Sales – Track customers’ experiences and product usage during a free trial. Immediate insight into key stakeholders and issues that they might have with the product.

- Customer Loyalty and Support – Manage customer engagement and happiness through each click of their mouse. Understand why a customer makes a call to support before they make the call.

- Application Developers and IT Operations – Track customer interactions with a site over the previous 10 minutes to find the root cause of a support issue that cannot be reproduced.

New Relic Insights Beta Program Highlights:

- This new Real-Time Analytics Platform (previously code-named Project Rubicon) is now in public beta. More than 275 customers have participated in the private beta to-date. All paying New Relic customers get immediate access to the new product for free for a limited time.

- Each account gets 1 billion metrics stored for up to seven days for free during the beta period. More than 1 trillion events have already been stored in the new product over the last month.

The Latest

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For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

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In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

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New Relic Announces Insights Real-Time Analytics Platform

New Relic announced the arrival of Insights, a real-time analytics platform that collects, stores and presents valuable data directly from modern software, and transforms the data into insights about customers, applications and the business.

Delivered as a cloud-based software-as-a-service (SaaS) offering and using New Relic’s lightning-fast and custom-built Big Data database platform, New Relic Insights empowers application developers and business users alike to make ad hoc and iterative queries across trillions of events and metrics and get answers in seconds.

New Relic Insights enables you to:

- Collect data about your software, customers and business directly from your software using New Relic’s intelligent agents

- Store volumes of data in New Relic’s super-cluster and take advantage of a custom-built database to query billions of metrics in seconds

- Present visualizations and dashboards immediately with the New Relic Query Language (NRQL), a simple SQL-like language that automatically generates data visualizations, so even novice users get answers fast

New Relic Insights is only one offering from New Relic within the much broader Software Analytics category. Every modern business is software-driven and interacts with its customers digitally whether via mobile or the web. As a result, software holds answers about your customers’ behaviors and actions, which reflect on the state of your business and your relationship with customers.

There are five components that make up Software Analytics:

- Real-time Analytics Platforms - Collect trillions of events from applications and allow users to query the data easily to answer tough business questions

- Application Performance Management – Developers and IT operations groups monitor and troubleshoot the performance of their web and mobile software

- Operational Intelligence – IT operations groups analyze and identify trends in operational systems

- Infrastructure Management –IT Operations groups monitor and troubleshoot the performance of IT infrastructure

- Business Optimization and Analytics Apps – Business user groups optimize their job functions

Ways to Gain From New Relic Insights:

- Product Management – Make a query about the adoption of new product features that were recently launched, determine which customers are actually using the features to enable actions and next-steps.

- Marketing – Find out if the new marketing campaign is a homerun or a strikeout in real-time. If it’s a homerun – spend more. If it’s a strikeout, kill the campaign before the budget is blown.

- Sales – Track customers’ experiences and product usage during a free trial. Immediate insight into key stakeholders and issues that they might have with the product.

- Customer Loyalty and Support – Manage customer engagement and happiness through each click of their mouse. Understand why a customer makes a call to support before they make the call.

- Application Developers and IT Operations – Track customer interactions with a site over the previous 10 minutes to find the root cause of a support issue that cannot be reproduced.

New Relic Insights Beta Program Highlights:

- This new Real-Time Analytics Platform (previously code-named Project Rubicon) is now in public beta. More than 275 customers have participated in the private beta to-date. All paying New Relic customers get immediate access to the new product for free for a limited time.

- Each account gets 1 billion metrics stored for up to seven days for free during the beta period. More than 1 trillion events have already been stored in the new product over the last month.

The Latest

Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...