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New Relic Delivers Reimagined Observability Platform

New Relic delivered strategic updates to New Relic One.

New Relic CEO and Founder Lew Cirne introduced a reimagined New Relic One, including a clear intuitive user experience, powerful new capabilities, and simple, predictable packaging and pricing, including a new perpetual free tier to make it easy for engineers to try, use, and do business with New Relic.

New Relic One is a powerful offering designed to give every engineer a single platform to easily experience the benefits of full observability, including improved uptime and availability, greater scale and efficiency, and faster time to market.


“From the beginning, New Relic has been focused on delivering a simple, yet powerful way to help every company and every engineer deliver more perfect software,” said New Relic CEO and Founder Lew Cirne. “Every engineer deserves the benefits of observability. That’s why we’re taking a bold step in dramatically simplifying and reducing the total cost of instrumenting everything across their environment. Welcome to the new New Relic – your single source of truth for the performance of your digital business.”

New Relic unveiled a reimagined New Relic One, including all of the powerful, innovative product experiences users have come to know and love, now delivered in a fully integrated and dramatically simplified platform. The revamped New Relic One is designed as a single source of truth for all of a customers’ telemetry data, and at a price point that can remove the barriers of adopting observability across a customers’ full environment. As a result, customers no longer have to sample which applications they monitor. In addition, they can reduce the cost and complexity of maintaining disparate monitoring tools, which limit their true understanding of what's happening in their software environment. This eliminates the toil of forcing engineers to scramble and switch between tools to investigate issues.

New Relic One is at powerful cloud-based observability platform built to help customers create more perfect software. It includes everything organizations need to achieve observability:

- Telemetry Data Platform to collect, visualize, and alert on all types of application and infrastructure data at petabyte scale. It is designed to be the single source of truth for all operational data.

- Full-Stack Observability to easily analyze and troubleshoot the entire software stack across APM, infrastructure, logs, and digital customer experience in one connected experience.

- Applied Intelligence to detect, understand, and resolve incidents faster.

Introducing a New Perpetual Free Tier

The company introduced a perpetual free offering for New Relic One. Now, every engineer can have instant access to New Relic’s powerful complete observability platform at no cost, forever.

The new perpetual free offering includes access to New Relic One with no hidden costs or credit card required, including:

- Telemetry Data Platform: 100 GB of data every month free.

- Full-Stack Observability: one free full access user license.

- Applied Intelligence’s Proactive Detection: first 100 million app transactions per month free.

- Applied Intelligence’s Incident Intelligence: first 1,000 incident events per month free.

Once an engineer’s usage increases beyond these levels, New Relic One makes it easy for customers to upgrade to meet their growing needs.

Jason Bloomberg, President of industry analyst firm Intellyx, said: “New Relic is changing the economics of observability by empowering companies to leverage all available telemetry at dramatically lower cost than before. For companies that leverage modern IT infrastructure, correlating all available performance data with the performance of their business has become mission critical. New Relic is removing the barriers to deploying essential observability across a company’s entire production environment.”

The New Relic One platform, composed of the Telemetry Data Platform, Full-Stack Observability and Applied Intelligence, is available today.

The Latest

Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...

New Relic Delivers Reimagined Observability Platform

New Relic delivered strategic updates to New Relic One.

New Relic CEO and Founder Lew Cirne introduced a reimagined New Relic One, including a clear intuitive user experience, powerful new capabilities, and simple, predictable packaging and pricing, including a new perpetual free tier to make it easy for engineers to try, use, and do business with New Relic.

New Relic One is a powerful offering designed to give every engineer a single platform to easily experience the benefits of full observability, including improved uptime and availability, greater scale and efficiency, and faster time to market.


“From the beginning, New Relic has been focused on delivering a simple, yet powerful way to help every company and every engineer deliver more perfect software,” said New Relic CEO and Founder Lew Cirne. “Every engineer deserves the benefits of observability. That’s why we’re taking a bold step in dramatically simplifying and reducing the total cost of instrumenting everything across their environment. Welcome to the new New Relic – your single source of truth for the performance of your digital business.”

New Relic unveiled a reimagined New Relic One, including all of the powerful, innovative product experiences users have come to know and love, now delivered in a fully integrated and dramatically simplified platform. The revamped New Relic One is designed as a single source of truth for all of a customers’ telemetry data, and at a price point that can remove the barriers of adopting observability across a customers’ full environment. As a result, customers no longer have to sample which applications they monitor. In addition, they can reduce the cost and complexity of maintaining disparate monitoring tools, which limit their true understanding of what's happening in their software environment. This eliminates the toil of forcing engineers to scramble and switch between tools to investigate issues.

New Relic One is at powerful cloud-based observability platform built to help customers create more perfect software. It includes everything organizations need to achieve observability:

- Telemetry Data Platform to collect, visualize, and alert on all types of application and infrastructure data at petabyte scale. It is designed to be the single source of truth for all operational data.

- Full-Stack Observability to easily analyze and troubleshoot the entire software stack across APM, infrastructure, logs, and digital customer experience in one connected experience.

- Applied Intelligence to detect, understand, and resolve incidents faster.

Introducing a New Perpetual Free Tier

The company introduced a perpetual free offering for New Relic One. Now, every engineer can have instant access to New Relic’s powerful complete observability platform at no cost, forever.

The new perpetual free offering includes access to New Relic One with no hidden costs or credit card required, including:

- Telemetry Data Platform: 100 GB of data every month free.

- Full-Stack Observability: one free full access user license.

- Applied Intelligence’s Proactive Detection: first 100 million app transactions per month free.

- Applied Intelligence’s Incident Intelligence: first 1,000 incident events per month free.

Once an engineer’s usage increases beyond these levels, New Relic One makes it easy for customers to upgrade to meet their growing needs.

Jason Bloomberg, President of industry analyst firm Intellyx, said: “New Relic is changing the economics of observability by empowering companies to leverage all available telemetry at dramatically lower cost than before. For companies that leverage modern IT infrastructure, correlating all available performance data with the performance of their business has become mission critical. New Relic is removing the barriers to deploying essential observability across a company’s entire production environment.”

The New Relic One platform, composed of the Telemetry Data Platform, Full-Stack Observability and Applied Intelligence, is available today.

The Latest

Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...