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New Relic Delivers Reimagined Observability Platform

New Relic delivered strategic updates to New Relic One.

New Relic CEO and Founder Lew Cirne introduced a reimagined New Relic One, including a clear intuitive user experience, powerful new capabilities, and simple, predictable packaging and pricing, including a new perpetual free tier to make it easy for engineers to try, use, and do business with New Relic.

New Relic One is a powerful offering designed to give every engineer a single platform to easily experience the benefits of full observability, including improved uptime and availability, greater scale and efficiency, and faster time to market.


“From the beginning, New Relic has been focused on delivering a simple, yet powerful way to help every company and every engineer deliver more perfect software,” said New Relic CEO and Founder Lew Cirne. “Every engineer deserves the benefits of observability. That’s why we’re taking a bold step in dramatically simplifying and reducing the total cost of instrumenting everything across their environment. Welcome to the new New Relic – your single source of truth for the performance of your digital business.”

New Relic unveiled a reimagined New Relic One, including all of the powerful, innovative product experiences users have come to know and love, now delivered in a fully integrated and dramatically simplified platform. The revamped New Relic One is designed as a single source of truth for all of a customers’ telemetry data, and at a price point that can remove the barriers of adopting observability across a customers’ full environment. As a result, customers no longer have to sample which applications they monitor. In addition, they can reduce the cost and complexity of maintaining disparate monitoring tools, which limit their true understanding of what's happening in their software environment. This eliminates the toil of forcing engineers to scramble and switch between tools to investigate issues.

New Relic One is at powerful cloud-based observability platform built to help customers create more perfect software. It includes everything organizations need to achieve observability:

- Telemetry Data Platform to collect, visualize, and alert on all types of application and infrastructure data at petabyte scale. It is designed to be the single source of truth for all operational data.

- Full-Stack Observability to easily analyze and troubleshoot the entire software stack across APM, infrastructure, logs, and digital customer experience in one connected experience.

- Applied Intelligence to detect, understand, and resolve incidents faster.

Introducing a New Perpetual Free Tier

The company introduced a perpetual free offering for New Relic One. Now, every engineer can have instant access to New Relic’s powerful complete observability platform at no cost, forever.

The new perpetual free offering includes access to New Relic One with no hidden costs or credit card required, including:

- Telemetry Data Platform: 100 GB of data every month free.

- Full-Stack Observability: one free full access user license.

- Applied Intelligence’s Proactive Detection: first 100 million app transactions per month free.

- Applied Intelligence’s Incident Intelligence: first 1,000 incident events per month free.

Once an engineer’s usage increases beyond these levels, New Relic One makes it easy for customers to upgrade to meet their growing needs.

Jason Bloomberg, President of industry analyst firm Intellyx, said: “New Relic is changing the economics of observability by empowering companies to leverage all available telemetry at dramatically lower cost than before. For companies that leverage modern IT infrastructure, correlating all available performance data with the performance of their business has become mission critical. New Relic is removing the barriers to deploying essential observability across a company’s entire production environment.”

The New Relic One platform, composed of the Telemetry Data Platform, Full-Stack Observability and Applied Intelligence, is available today.

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New Relic Delivers Reimagined Observability Platform

New Relic delivered strategic updates to New Relic One.

New Relic CEO and Founder Lew Cirne introduced a reimagined New Relic One, including a clear intuitive user experience, powerful new capabilities, and simple, predictable packaging and pricing, including a new perpetual free tier to make it easy for engineers to try, use, and do business with New Relic.

New Relic One is a powerful offering designed to give every engineer a single platform to easily experience the benefits of full observability, including improved uptime and availability, greater scale and efficiency, and faster time to market.


“From the beginning, New Relic has been focused on delivering a simple, yet powerful way to help every company and every engineer deliver more perfect software,” said New Relic CEO and Founder Lew Cirne. “Every engineer deserves the benefits of observability. That’s why we’re taking a bold step in dramatically simplifying and reducing the total cost of instrumenting everything across their environment. Welcome to the new New Relic – your single source of truth for the performance of your digital business.”

New Relic unveiled a reimagined New Relic One, including all of the powerful, innovative product experiences users have come to know and love, now delivered in a fully integrated and dramatically simplified platform. The revamped New Relic One is designed as a single source of truth for all of a customers’ telemetry data, and at a price point that can remove the barriers of adopting observability across a customers’ full environment. As a result, customers no longer have to sample which applications they monitor. In addition, they can reduce the cost and complexity of maintaining disparate monitoring tools, which limit their true understanding of what's happening in their software environment. This eliminates the toil of forcing engineers to scramble and switch between tools to investigate issues.

New Relic One is at powerful cloud-based observability platform built to help customers create more perfect software. It includes everything organizations need to achieve observability:

- Telemetry Data Platform to collect, visualize, and alert on all types of application and infrastructure data at petabyte scale. It is designed to be the single source of truth for all operational data.

- Full-Stack Observability to easily analyze and troubleshoot the entire software stack across APM, infrastructure, logs, and digital customer experience in one connected experience.

- Applied Intelligence to detect, understand, and resolve incidents faster.

Introducing a New Perpetual Free Tier

The company introduced a perpetual free offering for New Relic One. Now, every engineer can have instant access to New Relic’s powerful complete observability platform at no cost, forever.

The new perpetual free offering includes access to New Relic One with no hidden costs or credit card required, including:

- Telemetry Data Platform: 100 GB of data every month free.

- Full-Stack Observability: one free full access user license.

- Applied Intelligence’s Proactive Detection: first 100 million app transactions per month free.

- Applied Intelligence’s Incident Intelligence: first 1,000 incident events per month free.

Once an engineer’s usage increases beyond these levels, New Relic One makes it easy for customers to upgrade to meet their growing needs.

Jason Bloomberg, President of industry analyst firm Intellyx, said: “New Relic is changing the economics of observability by empowering companies to leverage all available telemetry at dramatically lower cost than before. For companies that leverage modern IT infrastructure, correlating all available performance data with the performance of their business has become mission critical. New Relic is removing the barriers to deploying essential observability across a company’s entire production environment.”

The New Relic One platform, composed of the Telemetry Data Platform, Full-Stack Observability and Applied Intelligence, is available today.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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