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New Relic Enhances Partner Program

New Relic announced the enhancement of its New Relic Partner Program to fuel business growth for its partner ecosystem. 

The program updates and investments include stronger incentives for partners to enhance profitability, new and simplified certifications and digital tools, expanded dedicated partner resources, enhanced training opportunities, and new specialized program tracks. 

In addition, New Relic’s open partnership ecosystem unlocks agentic AI use cases and brings observability to best of breed solutions across the enterprise.

The New Relic Partner Program empowers solution providers, managed service providers, technology partners, system integrators, and cloud platform providers to find new revenue streams and develop integrated solutions with the New Relic Intelligent Observability Platform. By connecting its platform with best-of-breed solutions from partners, New Relic delivers mission-critical insights and intelligent recommendations to the tools and platforms where customers already work.

“Our open partner ecosystem has been instrumental in fueling innovations and growth of the New Relic Intelligent Observability Platform,” said New Relic CEO Ashan Willy. “As we continue our growth trajectory and fine-tune our platform for today’s IT environment, we know we cannot do it without our partners. That is why we’ve renewed our investment in the people, tools, and systems, making partnering with New Relic even more rewarding. Together with our partners, we look forward to continuing to grow, innovate, and create lasting value for our joint customers.”

New Relic Partner Program enhancements give partners better predictability and profitability, including:

  • Stronger incentives — More financial incentives for partners can amplify revenue opportunities, as well as increase margins for our partners.
  • New and simplified partner certifications — Four new technical certifications and two new sales certifications help partners gain knowledge and skills aligned with today’s market.
  • Expanded partner team resources — Increased the New Relic partner team fourfold to extend more guidance, expertise, and support to partners. This includes appointing Larissa Crandall as Channel Chief, GVP of Partner and Alliances to grow the partner organization, define strategy and enhance the partner program.
  • The company has also invested in new tech platforms, including PRM and CPQ, to streamline processes and help partners sell more efficiently.
  • Expanded training opportunities — Dedicated trainings for sellers and technical teams in key areas, such as AI, observability, and cloud, so partners can be best positioned to help their customers solve critical business problems with these technologies.
  • Specialized partner program tracks — New tracks to align with partners’ unique go-to-market strategies spanning joint marketing, sales enablement, and a tailored approach to industry verticals.

New Relic empowers partners to leverage the opportunities provided by AI, and has expanded AI-focused sales enablement for solution providers. In addition, New Relic offers agentic AI integrations to bring critical observability data and intelligent recommendations directly to IT teams and developers across the business and tech ecosystem. These integrations include:

  • Amazon Q Business: Supports engineers with agentic insights, optimizes agent response and task automation through in-memory analysis of shared retrieval augmented generation (RAG) data, and improves cross-team decisions with autonomous knowledge transfer.
  • GitHub Copilot for Microsoft Azure: Automatically detects issues for DevSecOps, helps developers quickly resolve errors in code changes to boost reliability and release velocity, and empowers teams with intelligent recommendations.
  • Google Gemini: Automatically monitors deployments, receives immediate notifications, and tracks errors effectively to uphold application performance and stability. It also uses recommendations based on data analysis to improve code performance and support decision-making.
  • ServiceNow: Brings observability insights into more work streams (like customer support), resolves tickets faster with intelligent alerts and prioritization, and automates business-impact analysis of changes in systems and services.
  • The company also announced the industry’s only observability integration with DeepSeek to accelerate AI ROI and adoption.

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New Relic Enhances Partner Program

New Relic announced the enhancement of its New Relic Partner Program to fuel business growth for its partner ecosystem. 

The program updates and investments include stronger incentives for partners to enhance profitability, new and simplified certifications and digital tools, expanded dedicated partner resources, enhanced training opportunities, and new specialized program tracks. 

In addition, New Relic’s open partnership ecosystem unlocks agentic AI use cases and brings observability to best of breed solutions across the enterprise.

The New Relic Partner Program empowers solution providers, managed service providers, technology partners, system integrators, and cloud platform providers to find new revenue streams and develop integrated solutions with the New Relic Intelligent Observability Platform. By connecting its platform with best-of-breed solutions from partners, New Relic delivers mission-critical insights and intelligent recommendations to the tools and platforms where customers already work.

“Our open partner ecosystem has been instrumental in fueling innovations and growth of the New Relic Intelligent Observability Platform,” said New Relic CEO Ashan Willy. “As we continue our growth trajectory and fine-tune our platform for today’s IT environment, we know we cannot do it without our partners. That is why we’ve renewed our investment in the people, tools, and systems, making partnering with New Relic even more rewarding. Together with our partners, we look forward to continuing to grow, innovate, and create lasting value for our joint customers.”

New Relic Partner Program enhancements give partners better predictability and profitability, including:

  • Stronger incentives — More financial incentives for partners can amplify revenue opportunities, as well as increase margins for our partners.
  • New and simplified partner certifications — Four new technical certifications and two new sales certifications help partners gain knowledge and skills aligned with today’s market.
  • Expanded partner team resources — Increased the New Relic partner team fourfold to extend more guidance, expertise, and support to partners. This includes appointing Larissa Crandall as Channel Chief, GVP of Partner and Alliances to grow the partner organization, define strategy and enhance the partner program.
  • The company has also invested in new tech platforms, including PRM and CPQ, to streamline processes and help partners sell more efficiently.
  • Expanded training opportunities — Dedicated trainings for sellers and technical teams in key areas, such as AI, observability, and cloud, so partners can be best positioned to help their customers solve critical business problems with these technologies.
  • Specialized partner program tracks — New tracks to align with partners’ unique go-to-market strategies spanning joint marketing, sales enablement, and a tailored approach to industry verticals.

New Relic empowers partners to leverage the opportunities provided by AI, and has expanded AI-focused sales enablement for solution providers. In addition, New Relic offers agentic AI integrations to bring critical observability data and intelligent recommendations directly to IT teams and developers across the business and tech ecosystem. These integrations include:

  • Amazon Q Business: Supports engineers with agentic insights, optimizes agent response and task automation through in-memory analysis of shared retrieval augmented generation (RAG) data, and improves cross-team decisions with autonomous knowledge transfer.
  • GitHub Copilot for Microsoft Azure: Automatically detects issues for DevSecOps, helps developers quickly resolve errors in code changes to boost reliability and release velocity, and empowers teams with intelligent recommendations.
  • Google Gemini: Automatically monitors deployments, receives immediate notifications, and tracks errors effectively to uphold application performance and stability. It also uses recommendations based on data analysis to improve code performance and support decision-making.
  • ServiceNow: Brings observability insights into more work streams (like customer support), resolves tickets faster with intelligent alerts and prioritization, and automates business-impact analysis of changes in systems and services.
  • The company also announced the industry’s only observability integration with DeepSeek to accelerate AI ROI and adoption.

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
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From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...