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New Relic Expands Global Strategic Collaboration Agreement with AWS

New Relic announced a 5-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS).

Under the terms of the agreement, the companies commit to increased product integrations and development, and joint go-to-market activities designed to help customers accelerate and de-risk their cloud adoption journey. New Relic is now positioned as a premier observability solution for AWS.

Joint customer benefits of the SCA include:­

- Collaboration to simplify the discovery and adoption of New Relic One by AWS customers: New Relic and AWS will collaborate on making it easy for developers to send telemetry data from AWS services into New Relic One, improving observability and accelerating their cloud adoption.

- Consolidated purchasing and billing through AWS Marketplace: New Relic One is now available in AWS Marketplace, allowing customers to consolidate their billing by purchasing New Relic One directly through AWS. New Relic One is also available through both the AWS Marketplace Seller Private Offers and AWS Marketplace Consulting Partner Private Offers (CPPO) programs.

- Joint go-to-market activities: The companies will engage in co-marketing and co-selling programs built around incentives and accelerators that create more value for customers.

Matt Garman, VP, AWS Sales & Marketing, Amazon Web Services, said: “This collaboration integrates New Relic’s comprehensive observability capabilities with industry-leading cloud services from AWS to accelerate the value New Relic can offer to clients.”

“New Relic and AWS are coming together to create an incredibly compelling go-to-market and technology alliance designed to help the world’s developers build more perfect software in the cloud,” said Lew Cirne, CEO and founder, New Relic. “Our vision for this strategic collaboration is to expand New Relic's reach, making it just as easy and seamless for developers to purchase New Relic through AWS, as it is for consumers to buy goods from third-party sellers on Amazon.com.”

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New Relic Expands Global Strategic Collaboration Agreement with AWS

New Relic announced a 5-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS).

Under the terms of the agreement, the companies commit to increased product integrations and development, and joint go-to-market activities designed to help customers accelerate and de-risk their cloud adoption journey. New Relic is now positioned as a premier observability solution for AWS.

Joint customer benefits of the SCA include:­

- Collaboration to simplify the discovery and adoption of New Relic One by AWS customers: New Relic and AWS will collaborate on making it easy for developers to send telemetry data from AWS services into New Relic One, improving observability and accelerating their cloud adoption.

- Consolidated purchasing and billing through AWS Marketplace: New Relic One is now available in AWS Marketplace, allowing customers to consolidate their billing by purchasing New Relic One directly through AWS. New Relic One is also available through both the AWS Marketplace Seller Private Offers and AWS Marketplace Consulting Partner Private Offers (CPPO) programs.

- Joint go-to-market activities: The companies will engage in co-marketing and co-selling programs built around incentives and accelerators that create more value for customers.

Matt Garman, VP, AWS Sales & Marketing, Amazon Web Services, said: “This collaboration integrates New Relic’s comprehensive observability capabilities with industry-leading cloud services from AWS to accelerate the value New Relic can offer to clients.”

“New Relic and AWS are coming together to create an incredibly compelling go-to-market and technology alliance designed to help the world’s developers build more perfect software in the cloud,” said Lew Cirne, CEO and founder, New Relic. “Our vision for this strategic collaboration is to expand New Relic's reach, making it just as easy and seamless for developers to purchase New Relic through AWS, as it is for consumers to buy goods from third-party sellers on Amazon.com.”

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In live financial environments, capital markets software cannot pause for rebuilds. New capabilities are introduced as stacked technology layers to meet evolving demands while systems remain active, data keeps moving, and controls stay intact. AI is no exception, and its opportunities are significant: accelerated decision cycles, compressed manual workflows, and more effective operations across complex environments. The constraint isn't the models themselves, but the architectural environments they enter ...

Like most digital transformation shifts, organizations often prioritize productivity and leave security and observability to keep pace. This usually translates to both the mass implementation of new technology and fragmented monitoring and observability (M&O) tooling. In the era of AI and varied cloud architecture, a disparate observability function can be dangerous. IT teams will lack a complete picture of their IT environment, making it harder to diagnose issues while slowing down mean time to resolve (MTTR). In fact, according to recent data from the SolarWinds State of Monitoring & Observability Report, 77% of IT personnel said the lack of visibility across their on-prem and cloud architecture was an issue ...

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Enterprises are under pressure to scale AI quickly. Yet despite considerable investment, adoption continues to stall. One of the most overlooked reasons is vendor sprawl ... In reality, no organization deliberately sets out to create sprawling vendor ecosystems. More often, complexity accumulates over time through well-intentioned initiatives, such as enterprise-wide digital transformation efforts, point solutions, or decentralized sourcing strategies ...

Nearly every conversation about AI eventually circles back to compute. GPUs dominate the headlines while cloud platforms compete for workloads and model benchmarks drive investment decisions. But underneath that noise, a quieter infrastructure challenge is taking shape. The real bottleneck in enterprise AI is not processing power, it is the ability to store, manage and retrieve the relentless volumes of data that AI systems generate, consume and multiply ...

The 2026 Observability Survey from Grafana Labs paints a vivid picture of an industry maturing fast, where AI is welcomed with careful conditions, SaaS economics are reshaping spending decisions, complexity remains a defining challenge, and open standards continue to underpin it all ...

The observability industry has an evolving relationship with AI. We're not skeptics, but it's clear that trust in AI must be earned ... In Grafana Labs' annual Observability Survey, 92% said they see real value in AI surfacing anomalies before they cause downtime. Another 91% endorsed AI for forecasting and root cause analysis. So while the demand is there, customers need it to be trustworthy, as the survey also found that the practitioners most enthusiastic about AI are also the most insistent on explainability ...

In the modern enterprise, the conversation around AI has moved past skepticism toward a stage of active adoption. According to our 2026 State of IT Trends Report: The Human Side of Autonomous AI, nearly 90% of IT professionals view AI as a net positive, and this optimism is well-founded. We are seeing agentic AI move beyond simple automation to actively streamlining complex data insights and eliminating the manual toil that has long hindered innovation. However, as we integrate these autonomous agents into our ecosystems, the fundamental DNA of the IT role is evolving ...