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New Relic Infinite Tracing Updated

New Relic launched a major update to New Relic Infinite Tracing, its fully managed tracing solution that can analyze 100% of customer tracing data for rapid performance bottleneck isolation.

The launch includes two major innovations that help engineering teams across the globe.

First, front-end and full-stack developers can now analyze distributed traces generated by browser, mobile, and serverless applications along with their back-end services for full-stack visibility.

Second, customers in US, Europe, Asia, and Australia can use in-region trace observers — key in-region edge services that enable Infinite Tracing — to access the capability at low cloud egress costs while meeting region-specific compliance requirements. New Relic customers on Pro and Enterprise plans can get started for no additional charge, as the capabilities are included with the all-in-one New Relic observability platform with simple and predictable usage-based pricing.

New Relic Infinite Tracing delivers a tail-based sampling solution which allows customers to send 100% of their trace data and decide which traces to retain after all spans have been analyzed.

“I am proud that we continue to deliver for our customers with more options and capabilities for Infinite Tracing,” said Alex Kroman, SVP and Product GM, Observability at New Relic. “By expanding the service to new regions and supporting tail-based sampling for browser, mobile, and serverless traces — in addition to application traces — we are helping our customers around the world to quickly and cost-effectively isolate failures and performance issues, enabling them to consistently deliver world-class customer experiences.”

New enhancements and benefits of New Relic Infinite Tracing include:

- EU & APAC Availability: Access to New Relic Infinite Tracing is now available to all customers in the European Union and Asia-Pacific regions. Customers can send all their traces to a regional service to decide what data to send to New Relic. This ensures customers have a low egress cost for tail-based sampling while also addressing regional compliance requirements.

- Browser, Mobile, and Serverless Support: View traces from the entire software stack with support for browser, mobile, and AWS Lambda. Front-end developers and cloud architects can now specify the types of browser, mobile, or serverless traces they care about and never miss a trace again.

- Instant All-in-One Access: All current New Relic customers on Pro or Enterprise plans can set up New Relic Infinite Tracing in minutes with no additional changes to their existing contract. New customers can get started with distributed tracing for free by creating a new account without needing to enter a credit card.

New Relic Infinite Tracing is generally available across all global regions as part of the New Relic platform.

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New Relic Infinite Tracing Updated

New Relic launched a major update to New Relic Infinite Tracing, its fully managed tracing solution that can analyze 100% of customer tracing data for rapid performance bottleneck isolation.

The launch includes two major innovations that help engineering teams across the globe.

First, front-end and full-stack developers can now analyze distributed traces generated by browser, mobile, and serverless applications along with their back-end services for full-stack visibility.

Second, customers in US, Europe, Asia, and Australia can use in-region trace observers — key in-region edge services that enable Infinite Tracing — to access the capability at low cloud egress costs while meeting region-specific compliance requirements. New Relic customers on Pro and Enterprise plans can get started for no additional charge, as the capabilities are included with the all-in-one New Relic observability platform with simple and predictable usage-based pricing.

New Relic Infinite Tracing delivers a tail-based sampling solution which allows customers to send 100% of their trace data and decide which traces to retain after all spans have been analyzed.

“I am proud that we continue to deliver for our customers with more options and capabilities for Infinite Tracing,” said Alex Kroman, SVP and Product GM, Observability at New Relic. “By expanding the service to new regions and supporting tail-based sampling for browser, mobile, and serverless traces — in addition to application traces — we are helping our customers around the world to quickly and cost-effectively isolate failures and performance issues, enabling them to consistently deliver world-class customer experiences.”

New enhancements and benefits of New Relic Infinite Tracing include:

- EU & APAC Availability: Access to New Relic Infinite Tracing is now available to all customers in the European Union and Asia-Pacific regions. Customers can send all their traces to a regional service to decide what data to send to New Relic. This ensures customers have a low egress cost for tail-based sampling while also addressing regional compliance requirements.

- Browser, Mobile, and Serverless Support: View traces from the entire software stack with support for browser, mobile, and AWS Lambda. Front-end developers and cloud architects can now specify the types of browser, mobile, or serverless traces they care about and never miss a trace again.

- Instant All-in-One Access: All current New Relic customers on Pro or Enterprise plans can set up New Relic Infinite Tracing in minutes with no additional changes to their existing contract. New customers can get started with distributed tracing for free by creating a new account without needing to enter a credit card.

New Relic Infinite Tracing is generally available across all global regions as part of the New Relic platform.

The Latest

Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...