New Relic Infinite Tracing Updated
April 21, 2022
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New Relic launched a major update to New Relic Infinite Tracing, its fully managed tracing solution that can analyze 100% of customer tracing data for rapid performance bottleneck isolation.

The launch includes two major innovations that help engineering teams across the globe.

First, front-end and full-stack developers can now analyze distributed traces generated by browser, mobile, and serverless applications along with their back-end services for full-stack visibility.

Second, customers in US, Europe, Asia, and Australia can use in-region trace observers — key in-region edge services that enable Infinite Tracing — to access the capability at low cloud egress costs while meeting region-specific compliance requirements. New Relic customers on Pro and Enterprise plans can get started for no additional charge, as the capabilities are included with the all-in-one New Relic observability platform with simple and predictable usage-based pricing.

New Relic Infinite Tracing delivers a tail-based sampling solution which allows customers to send 100% of their trace data and decide which traces to retain after all spans have been analyzed.

“I am proud that we continue to deliver for our customers with more options and capabilities for Infinite Tracing,” said Alex Kroman, SVP and Product GM, Observability at New Relic. “By expanding the service to new regions and supporting tail-based sampling for browser, mobile, and serverless traces — in addition to application traces — we are helping our customers around the world to quickly and cost-effectively isolate failures and performance issues, enabling them to consistently deliver world-class customer experiences.”

New enhancements and benefits of New Relic Infinite Tracing include:

- EU & APAC Availability: Access to New Relic Infinite Tracing is now available to all customers in the European Union and Asia-Pacific regions. Customers can send all their traces to a regional service to decide what data to send to New Relic. This ensures customers have a low egress cost for tail-based sampling while also addressing regional compliance requirements.

- Browser, Mobile, and Serverless Support: View traces from the entire software stack with support for browser, mobile, and AWS Lambda. Front-end developers and cloud architects can now specify the types of browser, mobile, or serverless traces they care about and never miss a trace again.

- Instant All-in-One Access: All current New Relic customers on Pro or Enterprise plans can set up New Relic Infinite Tracing in minutes with no additional changes to their existing contract. New customers can get started with distributed tracing for free by creating a new account without needing to enter a credit card.

New Relic Infinite Tracing is generally available across all global regions as part of the New Relic platform.

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