New Relic launched a major update to New Relic Infinite Tracing, its fully managed tracing solution that can analyze 100% of customer tracing data for rapid performance bottleneck isolation.
The launch includes two major innovations that help engineering teams across the globe.
First, front-end and full-stack developers can now analyze distributed traces generated by browser, mobile, and serverless applications along with their back-end services for full-stack visibility.
Second, customers in US, Europe, Asia, and Australia can use in-region trace observers — key in-region edge services that enable Infinite Tracing — to access the capability at low cloud egress costs while meeting region-specific compliance requirements. New Relic customers on Pro and Enterprise plans can get started for no additional charge, as the capabilities are included with the all-in-one New Relic observability platform with simple and predictable usage-based pricing.
New Relic Infinite Tracing delivers a tail-based sampling solution which allows customers to send 100% of their trace data and decide which traces to retain after all spans have been analyzed.
“I am proud that we continue to deliver for our customers with more options and capabilities for Infinite Tracing,” said Alex Kroman, SVP and Product GM, Observability at New Relic. “By expanding the service to new regions and supporting tail-based sampling for browser, mobile, and serverless traces — in addition to application traces — we are helping our customers around the world to quickly and cost-effectively isolate failures and performance issues, enabling them to consistently deliver world-class customer experiences.”
New enhancements and benefits of New Relic Infinite Tracing include:
- EU & APAC Availability: Access to New Relic Infinite Tracing is now available to all customers in the European Union and Asia-Pacific regions. Customers can send all their traces to a regional service to decide what data to send to New Relic. This ensures customers have a low egress cost for tail-based sampling while also addressing regional compliance requirements.
- Browser, Mobile, and Serverless Support: View traces from the entire software stack with support for browser, mobile, and AWS Lambda. Front-end developers and cloud architects can now specify the types of browser, mobile, or serverless traces they care about and never miss a trace again.
- Instant All-in-One Access: All current New Relic customers on Pro or Enterprise plans can set up New Relic Infinite Tracing in minutes with no additional changes to their existing contract. New customers can get started with distributed tracing for free by creating a new account without needing to enter a credit card.
New Relic Infinite Tracing is generally available across all global regions as part of the New Relic platform.
The Latest
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...
In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...
In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...
In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...
In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...
In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...
From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...