New Relic, Inc. announced a set of new features to its Software Analytics Platform that are designed to enable greater productivity for developers and agility for IT operations to meet business objectives.
Collectively these updates reflect the shift by customers to more modular, elastic cloud application architectures, built using containers, Platform-as-a-Service (PaaS) and microservices.
As companies ranging from startups to enterprises look to create the next generation of digital experiences, many companies have restructured monolithic applications into granular microservices, often running on containers, in the hopes of allowing software teams to more rapidly build, integrate, and scale their applications. This approach brings complexities and requires new ways to monitor and troubleshoot the many components of each application. The New Relic Software Analytics Platform is designed to reflect this modern approach to software with the following new features and announcements:
● Docker Monitoring - Since its introduction two years ago, Docker has exploded in popularity with a majority of enterprises using or evaluating it for their organization’s development needs and rapidly adopting it for their production environment.1 To date, it has been difficult for software teams to monitor the impact of Docker containers on app performance. Available today in a public beta, New Relic APM customers can have visibility on the performance of all types of containers they are utilizing, with the goal of providing them with improved confidence in their Docker deployments.
● Service Maps - Part of New Relic APM, Service Maps are a reimagined version of the App Map to monitor complex microservice-based application architectures, from the browser layer, through the backend apps and services, and out to external third-party services. With application architectures having become more distributed - with some customers having thousands of microservices - the new Service Maps are role-based, which aims to allow individuals or teams to focus on the performance and support of the services they are responsible for.
● Alerts - A new streamlined alerting system which is designed to enable users to focus on fixing problems and eliminate “alert fatigue” with incident rollups. New Relic will now group related alerts into an incident dashboard, which intends to allow the individual responsible to better understand the history of a performance outage and more quickly determine how to fix it. Alerts works across the New Relic Software Analytics Platform, integrates with New Relic’s iOS and Android apps, and is designed to have easy integrations into services such as Slack, HipChat, OpsGenie, PagerDuty, VictorOps, and Campfire and allow for customizable webhooks for a wide variety of integration possibilities.
“The proliferation of microservices and new technologies like Docker has transformed how modern software is built and managed today,” said Patrick Lightbody, VP of Product Management at New Relic. “We see these new features as another important step towards our goal for the New Relic Software Analytics Platform to help the world deliver great software and make it successful in terms of performance, customer experience, and business success.”
Docker monitoring is in open public beta beginning today.
Service Maps and Alerts are generally available today and are being rolled out across New Relic’s customer base over the coming weeks.
The Latest
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...
In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...
In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...
In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...
In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...
In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...
From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...