Knoa Software announced a new version of Knoa UEM for Enterprise Applications, resold by SAP as SAP User Experience Management (SAP UEM) by Knoa.
This enhanced release builds on previous versions, accelerating the solution's value for SAP S/4HANA® implementations through increased extensibility of the Knoa UEM monitoring and analytical platform. These features also position the solution as a key analytical tool for initiatives involving SAP Leonardo.
The new release enables customers migrating to SAP S/4HANA to leverage user analytics for a broader range of SAP applications, including the latest versions of SAP Fiori, SAP Business Client, SAP Enterprise Portal and SAP GUI for Windows. Knoa provides an extensive portfolio of out-of-the-box monitoring capabilities for core user interface (UI) technologies used by customers running SAP S/4HANA and will continue to maintain a close alignment with SAP’s own roadmap for SAP S/4HANA.
This release also gives customers the flexibility to extend the Knoa UEM platform based on their specific business requirements, with two new fundamental capabilities:
- Extension of the monitoring platform for new application environments, including custom or non-SAP applications, via Knoa's software development toolkit (SDK)
- Extension of the analytical platform for custom reporting using third-party BI tools, via a REST interface, available for both on-premise and cloud deployments
“These new platform extension capabilities represent our commitment to support an increasing number of companies that want to leverage user analytics across their organizations' entire SAP software landscape and beyond, for a wide variety of use cases,” said Bogdan Nica, VP of Product and Services, Knoa. “We see a growing market trend of user analytics becoming a strategic organizational asset, used by companies as a best practice for all their critical IT and business transformation projects. Knoa is dedicated to support and accelerate this trend by enabling customer-driven innovation based on our unique technology platform.”
The new platform extensibility features are also positioning Knoa UEM for Enterprise Applications as a key analytical tool for initiatives involving SAP Leonardo, directly enabling the following innovation accelerators:
- Solution ideation and vision – based on automated insights into the user experience for the “as-is” system
- Rapid prototyping – based on the ability to collect actual user adoption and behavior metrics into the design thinking process
- Business case development – based on an accurate measurement of improvement in user experience and adoption for the new solutions
The Latest
Organizations that perform regular audits and assessments of AI system performance and compliance are over three times more likely to achieve high GenAI value than organizations that do not, according to a survey by Gartner ...
Kubernetes has become the backbone of cloud infrastructure, but it's also one of its biggest cost drivers. Recent research shows that 98% of senior IT leaders say Kubernetes now drives cloud spend, yet 91% still can't optimize it effectively. After years of adoption, most organizations have moved past discovery. They know container sprawl, idle resources and reactive scaling inflate costs. What they don't know is how to fix it ...
Artificial intelligence is no longer a future investment. It's already embedded in how we work — whether through copilots in productivity apps, real-time transcription tools in meetings, or machine learning models fueling analytics and personalization. But while enterprise adoption accelerates, there's one critical area many leaders have yet to examine: Can your network actually support AI at the speed your users expect? ...
The more technology businesses invest in, the more potential attack surfaces they have that can be exploited. Without the right continuity plans in place, the disruptions caused by these attacks can bring operations to a standstill and cause irreparable damage to an organization. It's essential to take the time now to ensure your business has the right tools, processes, and recovery initiatives in place to weather any type of IT disaster that comes up. Here are some effective strategies you can follow to achieve this ...
In today's fast-paced AI landscape, CIOs, IT leaders, and engineers are constantly challenged to manage increasingly complex and interconnected systems. The sheer scale and velocity of data generated by modern infrastructure can be overwhelming, making it difficult to maintain uptime, prevent outages, and create a seamless customer experience. This complexity is magnified by the industry's shift towards agentic AI ...
In MEAN TIME TO INSIGHT Episode 19, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA explains the cause of the AWS outage in October ...
The explosion of generative AI and machine learning capabilities has fundamentally changed the conversation around cloud migration. It's no longer just about modernization or cost savings — it's about being able to compete in a market where AI is rapidly becoming table stakes. Companies that can't quickly spin up AI workloads, feed models with data at scale, or experiment with new capabilities are falling behind faster than ever before. But here's what I'm seeing: many organizations want to capitalize on AI, but they're stuck ...
On September 16, the world celebrated the 10th annual IT Pro Day, giving companies a chance to laud the professionals who serve as the backbone to almost every successful business across the globe. Despite the growing importance of their roles, many IT pros still work in the background and often go underappreciated ...
Artificial Intelligence (AI) is reshaping observability, and observability is becoming essential for AI. This is a two-way relationship that is increasingly relevant as enterprises scale generative AI ... This dual role makes AI and observability inseparable. In this blog, I cover more details of each side ...
Poor DEX directly costs global businesses an average of 470,000 hours per year, equivalent to around 226 full-time employees, according to a new report from Nexthink, Cracking the DEX Equation: The Annual Workplace Productivity Report. This indicates that digital friction is a vital and underreported element of the global productivity crisis ...