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New Version of Knoa UEM for Enterprise Applications Introduced

Knoa Software announced a new version of Knoa UEM for Enterprise Applications, resold by SAP as SAP User Experience Management (SAP UEM) by Knoa.

This enhanced release builds on previous versions, accelerating the solution's value for SAP S/4HANA® implementations through increased extensibility of the Knoa UEM monitoring and analytical platform. These features also position the solution as a key analytical tool for initiatives involving SAP Leonardo.

The new release enables customers migrating to SAP S/4HANA to leverage user analytics for a broader range of SAP applications, including the latest versions of SAP Fiori, SAP Business Client, SAP Enterprise Portal and SAP GUI for Windows. Knoa provides an extensive portfolio of out-of-the-box monitoring capabilities for core user interface (UI) technologies used by customers running SAP S/4HANA and will continue to maintain a close alignment with SAP’s own roadmap for SAP S/4HANA.

This release also gives customers the flexibility to extend the Knoa UEM platform based on their specific business requirements, with two new fundamental capabilities:

- Extension of the monitoring platform for new application environments, including custom or non-SAP applications, via Knoa's software development toolkit (SDK)

- Extension of the analytical platform for custom reporting using third-party BI tools, via a REST interface, available for both on-premise and cloud deployments

“These new platform extension capabilities represent our commitment to support an increasing number of companies that want to leverage user analytics across their organizations' entire SAP software landscape and beyond, for a wide variety of use cases,” said Bogdan Nica, VP of Product and Services, Knoa. “We see a growing market trend of user analytics becoming a strategic organizational asset, used by companies as a best practice for all their critical IT and business transformation projects. Knoa is dedicated to support and accelerate this trend by enabling customer-driven innovation based on our unique technology platform.”

The new platform extensibility features are also positioning Knoa UEM for Enterprise Applications as a key analytical tool for initiatives involving SAP Leonardo, directly enabling the following innovation accelerators:

- Solution ideation and vision – based on automated insights into the user experience for the “as-is” system

- Rapid prototyping – based on the ability to collect actual user adoption and behavior metrics into the design thinking process

- Business case development – based on an accurate measurement of improvement in user experience and adoption for the new solutions

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New Version of Knoa UEM for Enterprise Applications Introduced

Knoa Software announced a new version of Knoa UEM for Enterprise Applications, resold by SAP as SAP User Experience Management (SAP UEM) by Knoa.

This enhanced release builds on previous versions, accelerating the solution's value for SAP S/4HANA® implementations through increased extensibility of the Knoa UEM monitoring and analytical platform. These features also position the solution as a key analytical tool for initiatives involving SAP Leonardo.

The new release enables customers migrating to SAP S/4HANA to leverage user analytics for a broader range of SAP applications, including the latest versions of SAP Fiori, SAP Business Client, SAP Enterprise Portal and SAP GUI for Windows. Knoa provides an extensive portfolio of out-of-the-box monitoring capabilities for core user interface (UI) technologies used by customers running SAP S/4HANA and will continue to maintain a close alignment with SAP’s own roadmap for SAP S/4HANA.

This release also gives customers the flexibility to extend the Knoa UEM platform based on their specific business requirements, with two new fundamental capabilities:

- Extension of the monitoring platform for new application environments, including custom or non-SAP applications, via Knoa's software development toolkit (SDK)

- Extension of the analytical platform for custom reporting using third-party BI tools, via a REST interface, available for both on-premise and cloud deployments

“These new platform extension capabilities represent our commitment to support an increasing number of companies that want to leverage user analytics across their organizations' entire SAP software landscape and beyond, for a wide variety of use cases,” said Bogdan Nica, VP of Product and Services, Knoa. “We see a growing market trend of user analytics becoming a strategic organizational asset, used by companies as a best practice for all their critical IT and business transformation projects. Knoa is dedicated to support and accelerate this trend by enabling customer-driven innovation based on our unique technology platform.”

The new platform extensibility features are also positioning Knoa UEM for Enterprise Applications as a key analytical tool for initiatives involving SAP Leonardo, directly enabling the following innovation accelerators:

- Solution ideation and vision – based on automated insights into the user experience for the “as-is” system

- Rapid prototyping – based on the ability to collect actual user adoption and behavior metrics into the design thinking process

- Business case development – based on an accurate measurement of improvement in user experience and adoption for the new solutions

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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