Nexthink announced Nexthink Adopt on Infinity, a DEX-powered digital adoption solution that goes beyond the surface to eliminate every application disruption employees face.
Adopt propels enterprise-wide productivity forward thanks to the most advanced AI-powered analytics, communication, and automation tools optimizing the digital employee experience.
Today, employees lose nearly 20 days a year from time spent trying to navigate their applications. Adopt combats this and other productivity blockers with in-app guidance, self-help, process reminders, and AI-driven predictive analytics. Moreover, Nexthink’s targeted desktop pop-ups, proactive application monitoring, and real-time resolution of IT application issues cement Adopt as an essential tool for organizations.
“Employees don’t care if it’s an application issue, an IT issue, or even a user issue. We’re breaking down the technology silos,” said Vedant Sampath, Chief Technology Officer at Nexthink. “With Nexthink Adopt, businesses have all the information and tools they need to boost productivity, reduce costs, improve digital dexterity at scale, and finally deliver the digital experiences employees deserve.”
Powered by Infinity’s visibility, scale, and intelligence, Nexthink Adopt now enables:
- Cross-App Journeys for Seamless Onboarding: Mirror how employees work with structured, role-based experiences that span multiple applications, ideal for onboarding, compliance, and training initiatives.
- Enhanced Analytics: Uncover adoption trends, inefficiencies, and improvement opportunities, down to the individual user with multi-dimensional filters and drill-downs.
- AI-Powered Guidance Creation: Increase content creation velocity with AI-assisted writing and translation, ensuring clarity, consistency, and compliance across languages and teams.
- Contextual Pop-Ups Across Devices: Reach employees outside of applications via targeted desktop pop-ups to announce updates, prompt action, or collect feedback instantly.
Nexthink Adopt doesn’t just help users click buttons, it empowers enterprises to achieve measurable outcomes and drive application value. From faster rollouts to fewer errors and happier employees, organizations using Adopt have reported 50% decrease in IT tickets, over a million dollars in savings, and a 400% increase in employee productivity.
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