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Nexthink Adopt Released

Nexthink announced Nexthink Adopt, a digital adoption product, built on a Digital Employee Experience (DEX) platform driven to eliminate every application issue employees face.

The solution delivers end-to-end application success ensuring application owners can maximize application potential and boost users’ productivity. With Nexthink Adopt, application owners get a better return on investment with AI-driven analytics, personalized employee guidance, and enhanced visibility into technical performance and reliability.

Nexthink Adopt meets employees where they are with targeted desktop pop-up campaigns based on user actions or inactions and delivers 1-click technical self-help and IT remediation to guide the user’s end-to-end application journey.

Within the application, Nexthink Adopt reduces digital friction by increasing application adoption, engagement and proficiency resulting in increased employee productivity, improved data quality and reduced IT support costs.

Key features of Nexthink Adopt include:

- Predictive AI-driven analytics to improve usage, reduce error, and save employee time

- Personalized experience across in-app guidance, multi-app journeys, contextual support and training

- Targeted desktop pop ups to drive adoption, collect feedback and resolve issues with 1-click

- Deep visibility into application technical performance, reliability, and availability for continuous application performance

- No code browser extension for easy set up and scale across single and multi-application set ups

- Center of Excellence of dedicated team of digital adoption experts

“In today’s digital workforce, employees can’t succeed if they struggle with applications,” said Samuele Gantner, Chief Product Officer at Nexthink. “To drive successful digital transformation, ensuring that apps work and are performant is a first step but not enough. Companies also need to ensure that employees are aware of these apps and know how to use them properly. Otherwise, it leads to hours of lost work, legal ramifications, or loss of revenue. Nexthink Adopt is the solution to a problem every company has, but only Nexthink provides digital employee experience capabilities with in-app, contextual guidance of applications to deliver customers the best return on their application investments.”

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Nexthink Adopt Released

Nexthink announced Nexthink Adopt, a digital adoption product, built on a Digital Employee Experience (DEX) platform driven to eliminate every application issue employees face.

The solution delivers end-to-end application success ensuring application owners can maximize application potential and boost users’ productivity. With Nexthink Adopt, application owners get a better return on investment with AI-driven analytics, personalized employee guidance, and enhanced visibility into technical performance and reliability.

Nexthink Adopt meets employees where they are with targeted desktop pop-up campaigns based on user actions or inactions and delivers 1-click technical self-help and IT remediation to guide the user’s end-to-end application journey.

Within the application, Nexthink Adopt reduces digital friction by increasing application adoption, engagement and proficiency resulting in increased employee productivity, improved data quality and reduced IT support costs.

Key features of Nexthink Adopt include:

- Predictive AI-driven analytics to improve usage, reduce error, and save employee time

- Personalized experience across in-app guidance, multi-app journeys, contextual support and training

- Targeted desktop pop ups to drive adoption, collect feedback and resolve issues with 1-click

- Deep visibility into application technical performance, reliability, and availability for continuous application performance

- No code browser extension for easy set up and scale across single and multi-application set ups

- Center of Excellence of dedicated team of digital adoption experts

“In today’s digital workforce, employees can’t succeed if they struggle with applications,” said Samuele Gantner, Chief Product Officer at Nexthink. “To drive successful digital transformation, ensuring that apps work and are performant is a first step but not enough. Companies also need to ensure that employees are aware of these apps and know how to use them properly. Otherwise, it leads to hours of lost work, legal ramifications, or loss of revenue. Nexthink Adopt is the solution to a problem every company has, but only Nexthink provides digital employee experience capabilities with in-app, contextual guidance of applications to deliver customers the best return on their application investments.”

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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