Nexthink launched Nexthink Community, an online community where customers, partners and Nexthink employees can share experiences, ideas and information to fully maximize the benefits of the Nexthink end-user experience management platform.
A key component of the new online community is Nexthink Academy, a new online training platform, requested by customers so that they can quickly become proficient on the Nexthink platform and achieve varying levels of certification.
“After listening to the requests of our customers and partners we knew there was huge potential to extend the value that IT can deliver across the business, leveraging the Nexthink platform, but that requires up-to-date and trained IT teams,” said Pedro Bados, CEO, Nexthink. “We will continue investing heavily in Nexthink Community and Nexthink Academy to enable Nexthink users to interact with others and very quickly become expert in using our technology and all the benefits it offers.”
“Nexthink Academy is exactly what we wanted to offer our Nexthink users,” said Michael Welten, technical coordinator, Bunge, a global agribusiness and food company. “Now our team has a place to learn and educate themselves on Nexthink and end-user experience management. They are finding that they not only can better use the product, but they are advancing their overall industry knowledge. Sharing is everything!”
Nexthink Community: Joined by customers, partners and Nexthink employees, Nexthink Community provides a platform for the exchange of information about end-user experience management. The online forum, which is free to join, gives access to key resources, such as a knowledge base of use cases and technical facts, ongoing discussion threads about IT challenges, solutions and best practices, along with Nexthink product downloads and documentation.
Nexthink Academy: Offered as a fee-based service for customers and partners and accessible through the Nexthink Community, Nexthink Academy empowers customers and partners to get more value out of their investment in the Nexthink platform. The Nexthink Academy offers 24/7 online training so that customers can become proficient on Nexthink from whatever device they choose, whenever they wish to learn. The training program offers varying levels of certification – from Basic to Pro to Master levels, as well as two stay-up-to-date modules, which provide either Basic what’s new information on new capabilities, or an Advanced module that provides more technical details on the new features. To attain certification, in addition to the course, participants are given mini-quizzes and videos.
Nexthink Academy offers customers a fast and efficient route to stay abreast of the continuous benefits that Nexthink includes in each new release of the platform.
The Academy also offers partners the opportunity to better market the Nexthink platform and educate customers on its capabilities, as well as gain more technical expertise to provide high value services to customers – from installation and configuration, to support and service.
The Latest
The use of hybrid multicloud models is forecasted to double over the next one to three years as IT decision makers are facing new pressures to modernize IT infrastructures because of drivers like AI, security, and sustainability, according to the Enterprise Cloud Index (ECI) report from Nutanix ...
Over the last 20 years Digital Employee Experience has become a necessity for companies committed to digital transformation and improving IT experiences. In fact, by 2025, more than 50% of IT organizations will use digital employee experience to prioritize and measure digital initiative success ...
While most companies are now deploying cloud-based technologies, the 2024 Secure Cloud Networking Field Report from Aviatrix found that there is a silent struggle to maximize value from those investments. Many of the challenges organizations have faced over the past several years have evolved, but continue today ...
In our latest research, Cisco's The App Attention Index 2023: Beware the Application Generation, 62% of consumers report their expectations for digital experiences are far higher than they were two years ago, and 64% state they are less forgiving of poor digital services than they were just 12 months ago ...
In MEAN TIME TO INSIGHT Episode 5, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the network source of truth ...
A vast majority (89%) of organizations have rapidly expanded their technology in the past few years and three quarters (76%) say it's brought with it increased "chaos" that they have to manage, according to Situation Report 2024: Managing Technology Chaos from Software AG ...
In 2024 the number one challenge facing IT teams is a lack of skilled workers, and many are turning to automation as an answer, according to IT Trends: 2024 Industry Report ...
Organizations are continuing to embrace multicloud environments and cloud-native architectures to enable rapid transformation and deliver secure innovation. However, despite the speed, scale, and agility enabled by these modern cloud ecosystems, organizations are struggling to manage the explosion of data they create, according to The state of observability 2024: Overcoming complexity through AI-driven analytics and automation strategies, a report from Dynatrace ...
Organizations recognize the value of observability, but only 10% of them are actually practicing full observability of their applications and infrastructure. This is among the key findings from the recently completed Logz.io 2024 Observability Pulse Survey and Report ...
Businesses must adopt a comprehensive Internet Performance Monitoring (IPM) strategy, says Enterprise Management Associates (EMA), a leading IT analyst research firm. This strategy is crucial to bridge the significant observability gap within today's complex IT infrastructures. The recommendation is particularly timely, given that 99% of enterprises are expanding their use of the Internet as a primary connectivity conduit while facing challenges due to the inefficiency of multiple, disjointed monitoring tools, according to Modern Enterprises Must Boost Observability with Internet Performance Monitoring, a new report from EMA and Catchpoint ...
