Nobl9 Service Level Objective Development Lifecycle Launched
May 11, 2022
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Nobl9 announced Service Level Objective Development Lifecycle (SLODLC), a repeatable methodology for creating metrics that matter to service-centric organizations.

Enterprises expect to adopt SLOs, and the SLODLC provides a set of practices to aid in that process. Nobl9 and the SLODLC Community are collaborating on a handbook, templates, and examples to support the use of SLOs across industries. An open source project under the Apache 2 (APLv2) license, the SLODLC Community has strong support from leading companies with early contributors including Accenture, Etsy, Ford Motor Company, Furo, IAG, Oracle, OutSystems, Realogic Solutions, Trusted Shops, and Virtusa.

Benefits of SLODLC:

- SLOs are happening and more than 8 out of 10 companies are planning to increase their use for a repeatable process in addition to tools like Nobl9.

- SLODLC was created to offer practical, useful, actionable, step-by-step materials, templates, and examples to aid organizations in their journey to adopt SLOs.

- SLOs help companies better quantify user expectations, deliver technology services efficiently, and better manage the inherent tradeoffs in building a digital business.

“Over the last few years, I’ve worked with a variety of teams at companies large and small to define what truly matters to their users and businesses and translate that into actionable SLOs,” said Kit Merker, COO at Nobl9. “With the SLODLC, we’ve brought together the community wisdom of real-world practitioners, professional services providers, and reliability engineers into a practical, repeatable guide for service-centric organizational transformation.”

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