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Novell Unveils Next-Generation Business Service Management Solution

Novell Operations Center monitors, maps and measures business services and ensures service and configuration compliance

Novell announced the availability of Novell Operations Center, a Business Service Management solution that monitors, maps and measures mission-critical services in physical, virtual and cloud computing infrastructures.

Formerly known as Novell Business Service Manager, Novell Operations Center features a built-in connector to Amazon EC2, full integration with Novell's portfolio of identity and systems management products and flexible packaging options. With Novell Operations Center, enterprises now have a real-time view of their IT infrastructure to accurately measure the quality of service they deliver to the business.

With this announcement, Novell has now fully integrated the Managed Objects portfolio of products with Novell's systems management solutions. As the newest product to be released from Novell's WorkloadIQT roadmap, Novell Operations Center is another milestone in Novell's delivery of products to meet the growing demand for intelligent workload management solutions. Intelligent workload management helps companies leverage their existing IT assets and management tools to realize the significant cost benefits offered by new models like virtualization and cloud computing, and provides them with the necessary tools to securely manage their IT services across organizational and geographical boundaries, and across physical, virtual and cloud environments.

New features for Novell Operations Center include:

- Tight integration with Novell identity, security and systems management solutions, in addition to support for many of the industry's leading monitoring and management tools.

- Integration with Amazon EC2 -- Incorporates event management information from Amazon EC2, providing seamless monitoring and management of workloads. In addition, Novell Operations Center helps businesses monitor workloads being deployed to Amazon EC2, thus controlling costs as well as performance of the workloads.

- Flexible packaging -- Updated options allow customers to select the starting point for service management that best meets business requirements.

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Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

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Novell Unveils Next-Generation Business Service Management Solution

Novell Operations Center monitors, maps and measures business services and ensures service and configuration compliance

Novell announced the availability of Novell Operations Center, a Business Service Management solution that monitors, maps and measures mission-critical services in physical, virtual and cloud computing infrastructures.

Formerly known as Novell Business Service Manager, Novell Operations Center features a built-in connector to Amazon EC2, full integration with Novell's portfolio of identity and systems management products and flexible packaging options. With Novell Operations Center, enterprises now have a real-time view of their IT infrastructure to accurately measure the quality of service they deliver to the business.

With this announcement, Novell has now fully integrated the Managed Objects portfolio of products with Novell's systems management solutions. As the newest product to be released from Novell's WorkloadIQT roadmap, Novell Operations Center is another milestone in Novell's delivery of products to meet the growing demand for intelligent workload management solutions. Intelligent workload management helps companies leverage their existing IT assets and management tools to realize the significant cost benefits offered by new models like virtualization and cloud computing, and provides them with the necessary tools to securely manage their IT services across organizational and geographical boundaries, and across physical, virtual and cloud environments.

New features for Novell Operations Center include:

- Tight integration with Novell identity, security and systems management solutions, in addition to support for many of the industry's leading monitoring and management tools.

- Integration with Amazon EC2 -- Incorporates event management information from Amazon EC2, providing seamless monitoring and management of workloads. In addition, Novell Operations Center helps businesses monitor workloads being deployed to Amazon EC2, thus controlling costs as well as performance of the workloads.

- Flexible packaging -- Updated options allow customers to select the starting point for service management that best meets business requirements.

The Latest

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...

In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...

Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...

As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

Image
Azul

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...