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Hybrid Management is Key Challenge

Hybrid IT is becoming a standard enterprise model, but there’s no single playbook to get there, according to a new report by Dimension Data entitled The Success Factors for Managing Hybrid IT.

Looking at the top motivators to move to hybrid IT by country, Hong Kong, UK and US companies highlighted end-user demand most often, while respondents in France, Singapore and South Africa most often noted cost. Malaysian firms listed hiring challenges, and German firms mentioned limited data center capacity as the most common motivating factors.

The report also shows that management of the hybrid IT environment (41 percent of respondents) is one of the top three challenges in deployment.

Dimension Data Group CEO, Jason Goodall said: “With data and processes shifting across multiple cloud and non-cloud environments, a new approach to management is called for. IT managers are under tremendous pressure to seek new ways to manage and secure multiple IT environments in an effective manner. Automation is important because it helps reduce the operating costs, as well as the pain caused by the growing complexity of business processes and management tasks. It is simply no longer appropriate or cost-effective for these tasks to be done manually.”

Data migration was another common deployment challenge, with 44 percent of the respondents saying they found it challenging to determine which option is the best for a particular workload and to migrate workloads to new locations.

While 38 percent of enterprises surveyed claimed that they use automation to accelerate application migration, 48 percent said that migration at their company is manual and labor-intensive or that they use in-house resources. Today’s application and data migration remains complex and expensive for most organizations.

According to Kelly Morgan, Research VP, Services at 451 Research, managed services have become a key component of service delivery across a range of infrastructure and application products.

“Service providers that can offer a comprehensive portfolio of managed services across the broadest set of infrastructure options are well positioned to meet the full set of enterprise cloud requirements,” said Morgan.

Other highlights in the report include:

■ Despite concerns about security, compliance, and integration issues, organizations are embracing next-generation networking technologies such as SDN and network functions virtualization.

■ Enterprises are using innovative/emerging technologies such as containers, big data solutions and software-defined networking (SDN) in productions scenarios.

■ Enterprises are spending a significant portion of their IT budgets with third-party service providers on managed and professional services for various reasons – to lower cost, to free IT staff to focus on other projects, to improve security, and to provide specialized technical expertise. The research reveals that 41 percent of organizations work with multiple vendors and manage them themselves, and another 37 percent work with a single vendor that can offer a broad range of products and services which it builds and manages.

The research involved 1,500 IT decision makers from multiple vertical industries across the US, Europe, Asia-Pacific and South Africa.

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Hybrid Management is Key Challenge

Hybrid IT is becoming a standard enterprise model, but there’s no single playbook to get there, according to a new report by Dimension Data entitled The Success Factors for Managing Hybrid IT.

Looking at the top motivators to move to hybrid IT by country, Hong Kong, UK and US companies highlighted end-user demand most often, while respondents in France, Singapore and South Africa most often noted cost. Malaysian firms listed hiring challenges, and German firms mentioned limited data center capacity as the most common motivating factors.

The report also shows that management of the hybrid IT environment (41 percent of respondents) is one of the top three challenges in deployment.

Dimension Data Group CEO, Jason Goodall said: “With data and processes shifting across multiple cloud and non-cloud environments, a new approach to management is called for. IT managers are under tremendous pressure to seek new ways to manage and secure multiple IT environments in an effective manner. Automation is important because it helps reduce the operating costs, as well as the pain caused by the growing complexity of business processes and management tasks. It is simply no longer appropriate or cost-effective for these tasks to be done manually.”

Data migration was another common deployment challenge, with 44 percent of the respondents saying they found it challenging to determine which option is the best for a particular workload and to migrate workloads to new locations.

While 38 percent of enterprises surveyed claimed that they use automation to accelerate application migration, 48 percent said that migration at their company is manual and labor-intensive or that they use in-house resources. Today’s application and data migration remains complex and expensive for most organizations.

According to Kelly Morgan, Research VP, Services at 451 Research, managed services have become a key component of service delivery across a range of infrastructure and application products.

“Service providers that can offer a comprehensive portfolio of managed services across the broadest set of infrastructure options are well positioned to meet the full set of enterprise cloud requirements,” said Morgan.

Other highlights in the report include:

■ Despite concerns about security, compliance, and integration issues, organizations are embracing next-generation networking technologies such as SDN and network functions virtualization.

■ Enterprises are using innovative/emerging technologies such as containers, big data solutions and software-defined networking (SDN) in productions scenarios.

■ Enterprises are spending a significant portion of their IT budgets with third-party service providers on managed and professional services for various reasons – to lower cost, to free IT staff to focus on other projects, to improve security, and to provide specialized technical expertise. The research reveals that 41 percent of organizations work with multiple vendors and manage them themselves, and another 37 percent work with a single vendor that can offer a broad range of products and services which it builds and manages.

The research involved 1,500 IT decision makers from multiple vertical industries across the US, Europe, Asia-Pacific and South Africa.

Hot Topics

The Latest

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...

In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...

Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...

As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...