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Gartner: CIOs Must Define an Event-Centric Digital Business Strategy

Achieving broad competence in event-driven IT will be a top three priority for the majority of global enterprise CIOs by 2020, according to Gartner, Inc. Defining an event-centric digital business strategy will be key to delivering on the growth agenda that many CEOs see as their highest business priority.

"Event-driven architecture (EDA) is a key technology approach to delivering this goal," said Anne Thomas, VP and Distinguished Analyst at Gartner. "Digital business demands a rapid response to events. Organizations must be able to respond to and take advantage of 'business moments' and these real-time requirements are driving CIOs to make their application software more event-driven."

Define an Event-Centric Digital Business Strategy

Because CEOs are focused on growth via digital business, CIOs should focus on defining an event-centric digital business strategy and articulate the business value of EDA. According to the Gartner 2017 CEO survey, 58 percent of CEOs see growth as their highest business priority. CEOs achieve growth by adopting new business models, introducing new products and services, expanding into new markets and geographies, upselling to existing customers and stealing market share from competitors.

"Findings from the survey clearly indicate that CEOs view digital business as their No. 1 opportunity for growth," said Thomas. "Most CEOs also recognize a triangular relationship between technology, product improvement and growth. They recognize that technology is the fundamental enabler of digital transformation and leading digital companies have figured out that EDA is the 'secret sauce' that gives them a competitive edge."

Event-centric processing is the native architecture for digital business, and to enable growth through digital business, strategic parts of the application portfolio will need to become event-driven. CIOs can use EDA to foster growth by enabling digital business transformation, capitalizing on digital business moments, using modern technologies, accelerating business agility and enabling application modernization.

Use Innovative EDA-Based Technologies to Support Digital Business Transformation

"Event processing and analytics play a significant role in allowing organizations to capitalize on a business moment," said Thomas. "A convergence of events generates a business opportunity, and real-time analytics of those events, as well as current data and wider context data, can be used to influence a decision and generate a successful business outcome. But you can't capitalize on the business moment if you don't first recognize the convergence of events and the digital business opportunity."

This is why digital business is so dependent on EDA. The events generated by systems — customers, things and artificial intelligence (AI) — must be digitized so that they can be recognized and processed in real time. EDA will become an essential skill in supporting the transformation by 2018, meaning that application architecture and development teams must develop EDA competency now to prepare for next year's needs. CIOs should identify current projects where EDA can provide the most value to enable adoption of technology innovations such as microservices, the Internet of Things (IoT), AI, machine learning, blockchain and smart contracts.

Modernize Application Portfolios to Support Digital Business Transformation

A legacy application portfolio can be a significant inhibitor to digital business transformation. A digital business technology foundation must support continuous availability, massive scalability, automatic recovery and dynamic extensibility. Digital business applications must also use modern technologies to engage customers, support digital business ecosystems, capitalize on digital moments, and exploit AI and the IoT.

"Modernizing core application systems takes time, and few organizations are in a position to immediately move over to a replacement system," said Thomas. "Instead, they need to use EDA to stage their modernization efforts, and gradually migrate capabilities while implementing digital transformation."

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Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

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Gartner: CIOs Must Define an Event-Centric Digital Business Strategy

Achieving broad competence in event-driven IT will be a top three priority for the majority of global enterprise CIOs by 2020, according to Gartner, Inc. Defining an event-centric digital business strategy will be key to delivering on the growth agenda that many CEOs see as their highest business priority.

"Event-driven architecture (EDA) is a key technology approach to delivering this goal," said Anne Thomas, VP and Distinguished Analyst at Gartner. "Digital business demands a rapid response to events. Organizations must be able to respond to and take advantage of 'business moments' and these real-time requirements are driving CIOs to make their application software more event-driven."

Define an Event-Centric Digital Business Strategy

Because CEOs are focused on growth via digital business, CIOs should focus on defining an event-centric digital business strategy and articulate the business value of EDA. According to the Gartner 2017 CEO survey, 58 percent of CEOs see growth as their highest business priority. CEOs achieve growth by adopting new business models, introducing new products and services, expanding into new markets and geographies, upselling to existing customers and stealing market share from competitors.

"Findings from the survey clearly indicate that CEOs view digital business as their No. 1 opportunity for growth," said Thomas. "Most CEOs also recognize a triangular relationship between technology, product improvement and growth. They recognize that technology is the fundamental enabler of digital transformation and leading digital companies have figured out that EDA is the 'secret sauce' that gives them a competitive edge."

Event-centric processing is the native architecture for digital business, and to enable growth through digital business, strategic parts of the application portfolio will need to become event-driven. CIOs can use EDA to foster growth by enabling digital business transformation, capitalizing on digital business moments, using modern technologies, accelerating business agility and enabling application modernization.

Use Innovative EDA-Based Technologies to Support Digital Business Transformation

"Event processing and analytics play a significant role in allowing organizations to capitalize on a business moment," said Thomas. "A convergence of events generates a business opportunity, and real-time analytics of those events, as well as current data and wider context data, can be used to influence a decision and generate a successful business outcome. But you can't capitalize on the business moment if you don't first recognize the convergence of events and the digital business opportunity."

This is why digital business is so dependent on EDA. The events generated by systems — customers, things and artificial intelligence (AI) — must be digitized so that they can be recognized and processed in real time. EDA will become an essential skill in supporting the transformation by 2018, meaning that application architecture and development teams must develop EDA competency now to prepare for next year's needs. CIOs should identify current projects where EDA can provide the most value to enable adoption of technology innovations such as microservices, the Internet of Things (IoT), AI, machine learning, blockchain and smart contracts.

Modernize Application Portfolios to Support Digital Business Transformation

A legacy application portfolio can be a significant inhibitor to digital business transformation. A digital business technology foundation must support continuous availability, massive scalability, automatic recovery and dynamic extensibility. Digital business applications must also use modern technologies to engage customers, support digital business ecosystems, capitalize on digital moments, and exploit AI and the IoT.

"Modernizing core application systems takes time, and few organizations are in a position to immediately move over to a replacement system," said Thomas. "Instead, they need to use EDA to stage their modernization efforts, and gradually migrate capabilities while implementing digital transformation."

The Latest

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...

In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...

Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...

As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...