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Gartner: Only 20% of Employees Have Skills Needed for Digital Transformation

Most organizations are undergoing a digital transformation that directly impacts how they do business, yet 70 percent of employees have not mastered the skills they need for their jobs today, and 80 percent of employees do not have the skills needed for their current and future roles, according to Gartner, Inc.

“More than two-thirds of business leaders believe that if their company does not become significantly digitalized by 2020, it will no longer be competitive," said Brian Kropp, Group VP of Gartner’s HR practice.

As companies look at what it will take to digitalize their operations, many HR leaders see there is a significant skills gap. In fact, 64 percent of managers don’t think their employees are able to keep pace with future skill needs.

The most effective way for HR leaders to help employees keep pace with shifting skill needs is by building connected learners. To build connected learners, organizations must evolve their approach to employee development across several key fronts:

■ Skills Identification: Instead of trying to keep up with leader requests, leading companies are capturing the skills shifts in the market and determining the most pressing skill needs for employees across the organization.

■ Employee Motivation: Rather than just communicating skills requirements, employees need to understand how they can personally grow by developing the skills the organization needs.

■ Learning Solutions: Providing self-service development options can overwhelm employees; leading organizations are brokering quality development experiences to accelerate new skill development.

According to Gartner research, building connected learners, as opposed to continuous, increases employee skills preparedness by 28 percent to 39 percent across the three main areas of employee development.

Additionally, employees who are connected learners are eight times more likely to be high performers.

“In order to remain competitive in an increasingly digital world, companies must transform the skills of their workforce, both on a macro level by determining the skills their market and clients are calling for, and on a micro level, by showing employees the personal benefit to upskilling and offering experiences for them to do so,” said Sari Wilde, VP of Gartner’s HR practice.

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Gartner: Only 20% of Employees Have Skills Needed for Digital Transformation

Most organizations are undergoing a digital transformation that directly impacts how they do business, yet 70 percent of employees have not mastered the skills they need for their jobs today, and 80 percent of employees do not have the skills needed for their current and future roles, according to Gartner, Inc.

“More than two-thirds of business leaders believe that if their company does not become significantly digitalized by 2020, it will no longer be competitive," said Brian Kropp, Group VP of Gartner’s HR practice.

As companies look at what it will take to digitalize their operations, many HR leaders see there is a significant skills gap. In fact, 64 percent of managers don’t think their employees are able to keep pace with future skill needs.

The most effective way for HR leaders to help employees keep pace with shifting skill needs is by building connected learners. To build connected learners, organizations must evolve their approach to employee development across several key fronts:

■ Skills Identification: Instead of trying to keep up with leader requests, leading companies are capturing the skills shifts in the market and determining the most pressing skill needs for employees across the organization.

■ Employee Motivation: Rather than just communicating skills requirements, employees need to understand how they can personally grow by developing the skills the organization needs.

■ Learning Solutions: Providing self-service development options can overwhelm employees; leading organizations are brokering quality development experiences to accelerate new skill development.

According to Gartner research, building connected learners, as opposed to continuous, increases employee skills preparedness by 28 percent to 39 percent across the three main areas of employee development.

Additionally, employees who are connected learners are eight times more likely to be high performers.

“In order to remain competitive in an increasingly digital world, companies must transform the skills of their workforce, both on a macro level by determining the skills their market and clients are calling for, and on a micro level, by showing employees the personal benefit to upskilling and offering experiences for them to do so,” said Sari Wilde, VP of Gartner’s HR practice.

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2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...

In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...

Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...

As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

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