The State of Observability 2022
May 24, 2022
Share this

The most sophisticated observability practitioners (leaders) are able to cut downtime costs by 90%, from an estimated $23.8 million annually to just $2.5 million, compared to observability beginners, according to the State of Observability 2022 from Splunk in collaboration with the Enterprise Strategy Group.

What's more, leaders in observability are more innovative and more successful at achieving digital transformation outcomes and other initiatives:

■ Observability leaders have launched 60% more products or revenue streams from AppDev teams in the last year compared to beginners.

■ Observability leaders report a 69% better mean time to resolution for unplanned downtime or performance degradation thanks to investment in observability.

■ 66% of leaders report that their visibility into application performance is excellent (compared to just 44% of beginners). Similarly, 64% of leaders report that visibility into their security posture is excellent (versus 42% of beginners).

■ Twice as many leaders can detect problems associated with internally developed applications within minutes, resulting in an estimated 37% better MTTD.

"Our research confirms just how vital observability is for every business," said Spiros Xanthos, SVP and General Manager, Observability, Splunk. "The most sophisticated observability practitioners have given themselves an edge in digital transformation while massively cutting costs associated with downtime and boosting their ability to out-innovate the competition. These observability leaders are more competitive, more resilient and more efficient as a result."

Increased cloud complexity also highlights how imperative becoming an observability leader is for all enterprises. Organizations have been moving to the cloud for more than a decade and in more recent years, hybrid architectures and multicloud operations have complicated many organizations' cloud ecosystems.

70% of respondents are using multiple cloud services, and the shift to multicloud has increased complexity:

■ 75% of respondents have many cloud-native applications that run in multiple environments, either multiple public clouds or a combination of on-premises and public clouds.

■ Leaders are even more likely to report commonly running cloud-native applications (92% versus 68% of beginners),

■ 36% of organizations (and 47% of leaders) that use the public cloud to run internally developed applications use three or more different public clouds today, and 67% expect to do so within 24 months.

While the challenges of observability are global, the report reveals that there are significant variations across countries:

■ Canadian organizations trail in their observability journey: 79% are beginners (versus 58% averaged across other countries) and just 2% are leaders (versus 10% in the rest of the world).

■ French organizations more often report that their investments in AIOps technologies have helped them achieve lower mean time to resolution (MTTR) (58% versus 43% averaged across other countries).

■ Japanese organizations have had noteworthy success using AIOps technologies to help solve recurring issues in their environment: 74% report that this has been a benefit of AIOps, versus a 55% average across other countries.

■ Indian organizations are further along in the observability journey: Only 29% are rated as beginners, versus 62% on average across other countries.

For organizations across the globe looking to invest in observability, a lack of staff is one of the biggest hindrances in improving observability. Among respondents, 95% reported challenges in finding staff to monitor and manage infrastructure and application availability, while 81% of enterprises said a lack of staff had led to projects and initiatives failing.

"Organizations that use the right observability tools and practices and build to attract talent stand the best chance of becoming leaders in observability," said Xanthos. "By tackling data volume and variety with AI, organizations can alleviate staffing concerns, while at the same time investing in skills training to draw in the very best talent available. Consolidating vendors and rationalizing tools will also allow companies to curate the vendor and tool set that gives them the most visibility with the least drag, lessening the potential for staff burnout in the process."

Methodology: The global survey was conducted from early-February through mid-February 2022 in partnership with the Enterprise Strategy Group. The 1,250 application development and IT operations leaders who spend more than half of their time on observability issues were drawn from 11 regions: Australia, Canada, France, Germany, India, Japan, The Netherlands, New Zealand, Singapore, The United Kingdom and the United States.

Share this

The Latest

September 27, 2022

Users have high expectations around applications — quick loading times, look and feel visually advanced, with feature-rich content, video streaming, and multimedia capabilities — all of these devour network bandwidth. With millions of users accessing applications and mobile apps from multiple devices, most companies today generate seemingly unmanageable volumes of data and traffic on their networks ...

September 26, 2022

In Italy, it is customary to treat wine as part of the meal ... Too often, testing is treated with the same reverence as the post-meal task of loading the dishwasher, when it should be treated like an elegant wine pairing ...

September 23, 2022

In order to properly sort through all monitoring noise and identify true problems, their causes, and to prioritize them for response by the IT team, they have created and built a revolutionary new system using a meta-cognitive model ...

September 22, 2022

As we shift further into a digital-first world, where having a reliable online experience becomes more essential, Site Reliability Engineers remain in-demand among organizations of all sizes ... This diverse set of skills and values can be difficult to interview for. In this blog, we'll get you started with some example questions and processes to find your ideal SRE ...

September 21, 2022

US government agencies are bringing more of their employees back into the office and implementing hybrid work schedules, but federal workers are worried that their agencies' IT architectures aren't built to handle the "new normal." They fear that the reactive, manual methods used by the current systems in dealing with user, IT architecture and application problems will degrade the user experience and negatively affect productivity. In fact, according to a recent survey, many federal employees are concerned that they won't work as effectively back in the office as they did at home ...

September 20, 2022

Users today expect a seamless, uninterrupted experience when interacting with their web and mobile apps. Their expectations have continued to grow in tandem with their appetite for new features and consistent updates. Mobile apps have responded by increasing their release cadence by up to 40%, releasing a new full version of their app every 4-5 days, as determined in this year's SmartBear State of Software Quality | Application Stability Index report ...

September 19, 2022

In this second part of the blog series, we look at how adopting AIOps capabilities can drive business value for an organization ...

September 16, 2022

ITOPS and DevOps is in the midst of a surge of innovation. New devices and new systems are appearing at an unprecedented rate. There are many drivers of this phenomenon, from virtualization and containerization of applications and services to the need for improved security and the proliferation of 5G and IOT devices. The interconnectedness and the interdependencies of these technologies also greatly increase systems complexity and therefore increase the sheer volume of things that need to be integrated, monitored, and maintained ...

September 15, 2022

IT talent acquisition challenges are now heavily influencing technology investment decisions, according to new research from Salesforce's MuleSoft. The 2022 IT Leaders Pulse Report reveals that almost three quarters (73%) of senior IT leaders agree that acquiring IT talent has never been harder, and nearly all (98%) respondents say attracting IT talent influences their organization's technology investment choices ...

September 14, 2022

The findings of the 2022 Observability Forecast offer a detailed view of how this practice is shaping engineering and the technologies of the future. Here are 10 key takeaways from the forecast ...