Organizations can face significant challenges, ranging from skill development to user adoption, when implementing new technologies. This is particularly evident in the realm of observability, an increasingly critical area for organizations striving to maintain optimal performance and reliability across digital applications. Recently, the OpenTelemetry End-User SIG surveyed more than 100 OpenTelemetry users to learn more about their observability journeys and what resources deliver the most value when establishing an observability practice.
Most respondents have initiated their observability journey, whether they are in the process of standing up an observability practice or are already well-established. Regardless of experience level, there's a clear need for more support and continued education, especially in helping those who are just starting with observability technologies. When asked what resources they wish they had when getting started with OpenTelemetry, more than half (67%) said they wanted comprehensive documentation, quickly followed by reference implementations for instrumentation (65%), and more detailed tutorials (63%).
When getting started with observability, most respondents are working with containerization technologies, with about 80% using Kubernetes and 63% using Docker.
While quite a few languages are used across organizations, more than 50% of respondents utilize JavaScript, Java, Go, and Python.
The majority of respondents stated that Traces Specification, Instrumentation APIs and SDKs, and Metrics Specification are the most important aspects of their OpenTelemetry journeys.
Observability will continue to be a cornerstone for organizations to not only measure and understand application performance, but to also build resilience into technology stacks. It's imperative for leaders to empower their teams with the necessary tools and knowledge, as they play a pivotal role in the successful adoption and implementation of observability practices. By equipping teams with the proper resources, organizations can overcome the common challenges associated with implementing new technologies, ensuring a smoother transition and maximizing the full potential of their observability initiatives.
