OpsRamp Announces Free AIOps
May 12, 2020
Share this

OpsRamp announced a new promotion for IT operations teams facing unusual challenges brought on by the Covid-19 pandemic. All new OpsRamp customers that purchase the company’s hybrid discovery and multi-cloud monitoring solution will now receive free AIOps and remote access management platform capabilities for one year.

OpsRamp’s hybrid discovery and multi-cloud monitoring solution provides everything that IT teams need to deliver business resilience and enable optimal customer experiences. OpsRamp’s ready-to-use and custom integrations for third-party monitoring and IT service management tools help users quickly identify the cause of problems and solve issues with the right incident context. Artificial intelligence and machine learning (AIOps) algorithms power OpsRamp’s event management capabilities allowing enterprise IT organizations and managed service providers to scale their digital operations and ensure organizational flexibility.

- Service-Centric AIOps. OpsRamp’s AIOps capabilities can help reduce up to 95% of the human time spent on stressful and (often) reactive incident management. IT operations teams can reduce alert overload by focusing on the most critical incidents and access contextual data for faster problem resolution. OpsRamp’s dynamic alerting delivers timely notifications on breach of a critical threshold so that IT operators can proactively fix issues before users notice. Incidents can be promptly escalated to on-call teams using either multi-channel alert notifications (email, text, and voice) or bidirectional service desk notifications for faster problem recognition and resolution.

- Secure Remote Access. Enterprises can allow both internal IT teams and external partner staff to securely access, troubleshoot, and restore business services using remote consoles. Secure remote consoles ensure IT administrators can access only authorized resources with role-based access controls. Session recordings enable change management, compliance, and training with reliable audit trails by recording every action taken by an IT operator.

“IT operations teams are now facing unique challenges to maintain and accelerate organizational growth, customer satisfaction, and employee productivity,” said Varma Kunaparaju, CEO of OpsRamp. “But that doesn’t mean that they have to do it alone. OpsRamp is committed to helping customers with more flexible and economic options for improving hybrid infrastructure monitoring and real-time incident management.”

Enterprise IT operations teams and managed service providers can immediately sign up for this program.

Share this

The Latest

May 21, 2020

As cloud computing continues to grow, tech pros say they are increasingly prioritizing areas like hybrid infrastructure management, application performance management (APM), and security management to optimize delivery for the organizations they serve, according to ...

May 20, 2020

Businesses see digital experience as a growing priority and a key to their success, with execution requiring a more integrated approach across development, IT and business users, according to Digital Experiences: Where the Industry Stands ...

May 19, 2020

Fully 90% of those who use observability tooling say those tools are important to their team's software development success, including 39% who say observability tools are very important ...

May 18, 2020

As our production application systems continuously increase in complexity, the challenges of understanding, debugging, and improving them keep growing by orders of magnitude. The practice of Observability addresses both the social and the technological challenges of wrangling complexity and working toward achieving production excellence. New research shows how observable systems and practices are changing the APM landscape ...

May 14, 2020
Digital technologies have enveloped our lives like never before. Be it on the personal or professional front, we have become dependent on the accurate functioning of digital devices and the software running them. The performance of the software is critical in running the components and levers of the new digital ecosystem. And to ensure our digital ecosystem delivers the required outcomes, a robust performance testing strategy should be instituted ...
May 13, 2020

The enforced change to working from home (WFH) has had a massive impact on businesses, not just in the way they manage their employees and IT systems. As the COVID-19 pandemic progresses, enterprise IT teams are looking to answer key questions such as: Which applications have become more critical for working from home? ...

May 12, 2020

In ancient times — February 2020 — EMA research found that more than 50% of IT leaders surveyed were considering new ITSM platforms in the near future. The future arrived with a bang as IT organizations turbo-pivoted to deliver and support unprecedented levels and types of services to a global workplace suddenly working from home ...

May 11, 2020

The Internet of Things (IoT) is changing the world. From augmented reality advanced analytics to new consumer solutions, IoT and the cloud are together redefining both how we work and how we engage with our audiences. They are changing how we live, as well ...

May 07, 2020

Despite IT professionals' confidence in their ability to support today's much greater dependence on digital services, there is a rise in application performance errors reported by more than half of consumers, according to the Impact of COVID-19 on Digital Transformation survey from xMatters ...

May 06, 2020

The new normal includes not only periodic recurrences of Covid-19 outbreaks but also the periodic emergence of new global pandemics. This means putting in place at least three layers of digital business continuity practice ...