OpsRamp announced a new promotion for IT operations teams facing unusual challenges brought on by the Covid-19 pandemic. All new OpsRamp customers that purchase the company’s hybrid discovery and multi-cloud monitoring solution will now receive free AIOps and remote access management platform capabilities for one year.
OpsRamp’s hybrid discovery and multi-cloud monitoring solution provides everything that IT teams need to deliver business resilience and enable optimal customer experiences. OpsRamp’s ready-to-use and custom integrations for third-party monitoring and IT service management tools help users quickly identify the cause of problems and solve issues with the right incident context. Artificial intelligence and machine learning (AIOps) algorithms power OpsRamp’s event management capabilities allowing enterprise IT organizations and managed service providers to scale their digital operations and ensure organizational flexibility.
- Service-Centric AIOps. OpsRamp’s AIOps capabilities can help reduce up to 95% of the human time spent on stressful and (often) reactive incident management. IT operations teams can reduce alert overload by focusing on the most critical incidents and access contextual data for faster problem resolution. OpsRamp’s dynamic alerting delivers timely notifications on breach of a critical threshold so that IT operators can proactively fix issues before users notice. Incidents can be promptly escalated to on-call teams using either multi-channel alert notifications (email, text, and voice) or bidirectional service desk notifications for faster problem recognition and resolution.
- Secure Remote Access. Enterprises can allow both internal IT teams and external partner staff to securely access, troubleshoot, and restore business services using remote consoles. Secure remote consoles ensure IT administrators can access only authorized resources with role-based access controls. Session recordings enable change management, compliance, and training with reliable audit trails by recording every action taken by an IT operator.
“IT operations teams are now facing unique challenges to maintain and accelerate organizational growth, customer satisfaction, and employee productivity,” said Varma Kunaparaju, CEO of OpsRamp. “But that doesn’t mean that they have to do it alone. OpsRamp is committed to helping customers with more flexible and economic options for improving hybrid infrastructure monitoring and real-time incident management.”
Enterprise IT operations teams and managed service providers can immediately sign up for this program.
The Latest
AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...
Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...
A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...
IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...
A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...
According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...
2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...
Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...
An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...
Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...