OpsRamp Announces Free AIOps
May 12, 2020
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OpsRamp announced a new promotion for IT operations teams facing unusual challenges brought on by the Covid-19 pandemic. All new OpsRamp customers that purchase the company’s hybrid discovery and multi-cloud monitoring solution will now receive free AIOps and remote access management platform capabilities for one year.

OpsRamp’s hybrid discovery and multi-cloud monitoring solution provides everything that IT teams need to deliver business resilience and enable optimal customer experiences. OpsRamp’s ready-to-use and custom integrations for third-party monitoring and IT service management tools help users quickly identify the cause of problems and solve issues with the right incident context. Artificial intelligence and machine learning (AIOps) algorithms power OpsRamp’s event management capabilities allowing enterprise IT organizations and managed service providers to scale their digital operations and ensure organizational flexibility.

- Service-Centric AIOps. OpsRamp’s AIOps capabilities can help reduce up to 95% of the human time spent on stressful and (often) reactive incident management. IT operations teams can reduce alert overload by focusing on the most critical incidents and access contextual data for faster problem resolution. OpsRamp’s dynamic alerting delivers timely notifications on breach of a critical threshold so that IT operators can proactively fix issues before users notice. Incidents can be promptly escalated to on-call teams using either multi-channel alert notifications (email, text, and voice) or bidirectional service desk notifications for faster problem recognition and resolution.

- Secure Remote Access. Enterprises can allow both internal IT teams and external partner staff to securely access, troubleshoot, and restore business services using remote consoles. Secure remote consoles ensure IT administrators can access only authorized resources with role-based access controls. Session recordings enable change management, compliance, and training with reliable audit trails by recording every action taken by an IT operator.

“IT operations teams are now facing unique challenges to maintain and accelerate organizational growth, customer satisfaction, and employee productivity,” said Varma Kunaparaju, CEO of OpsRamp. “But that doesn’t mean that they have to do it alone. OpsRamp is committed to helping customers with more flexible and economic options for improving hybrid infrastructure monitoring and real-time incident management.”

Enterprise IT operations teams and managed service providers can immediately sign up for this program.

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