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OpsRamp Summer 2020 Release Announced

OpsRamp announced the OpsRamp Summer 2020 Release with new synthetic and cloud monitoring capabilities for identifying and resolving user performance issues across business-critical applications and services.

OpsRamp now combines user experience metrics with end-to-end synthetic transaction visibility and service maps to deliver better business context and improved customer experiences across their websites and digital properties. The OpsRamp Summer 2020 Release also introduces 22 new cloud monitoring integrations for Amazon Web Services (AWS) and visualizations for machine learning-powered event correlation.

Highlights of the OpsRamp Summer 2020 Release include:

■ Hybrid Discovery and Monitoring: Enterprises can deliver a unified view of system health with auto-discovery of on-premises and multicloud resources, proactive detection of performance issues with native instrumentation and integrations, and exceptional customer experiences with service maps and new synthetic monitoring.

- New Synthetic Monitoring: OpsRamp synthetic monitoring not only identifies bottlenecks across multi-step transactions but also correlates transactional performance such as page responsiveness and page timeouts with business metrics such as conversion rates and completion rates. The Summer 2020 Release improves digital experience monitoring with transaction latency breakdown for easier identification of specific steps that contribute to user experience issues, HTTP response header logging for web performance insights, and customizable transaction steps for better context on web service incidents.

- Expanded Cloud Monitoring: OpsRamp currently offers more than 140 integrations across leading public cloud providers such as AWS, Microsoft Azure, and Google Cloud Platform (GCP). The OpsRamp Summer 2020 Release helps cloud engineers monitor and optimize cloud infrastructure with support for 22 new AWS services, including AppStream, Cognito, EventBridge, GuardDuty, Lex, OpsWorks, and SageMaker.

■ Event and Incident Management: IT teams can save time with reduced alert noise, bring down mean time to resolution (MTTR) with accelerated root cause analysis, and improve collaboration with alert notifications and certified ITSM integrations. New artificial intelligence for IT operations (AIOps) capabilities help incident managers minimize the business impact of IT outages with faster service restoration.

- Alert Sequencing Explainer and Alert Sequence Policy Status: Enterprise IT can build trust and visibility with alert sequencing explainers that describe how the machine learning algorithms work. Alert sequence policy status shows model training progress at each stage of the event management lifecycle.

- Syslog Event Ingestion: OpsRamp can now consume, process, and analyze Syslog events so that IT teams can better analyze system behavior and troubleshoot business-critical services with the right context.

- New Alert Integrations: OpsRamp now offers out-of-the-box alert integrations for AppDynamics, Microsoft Systems Center Operations Manager, Sumo Logic, and Sysdig adding to the platform’s existing integration ecosystem.

“Modern IT operations teams need to embrace user-centric KPIs for digital services if they want to grow company revenues and customer loyalty, ” said Bhanu Singh, SVP of Engineering and DevOps at OpsRamp. “OpsRamp’s powerful discovery and monitoring combines user experience metrics with hybrid infrastructure instrumentation, service maps, and underlying AIOps capabilities to ensure high-performing web applications. These are the ingredients needed to deliver the best possible digital experiences and drive better business outcomes.”

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OpsRamp Summer 2020 Release Announced

OpsRamp announced the OpsRamp Summer 2020 Release with new synthetic and cloud monitoring capabilities for identifying and resolving user performance issues across business-critical applications and services.

OpsRamp now combines user experience metrics with end-to-end synthetic transaction visibility and service maps to deliver better business context and improved customer experiences across their websites and digital properties. The OpsRamp Summer 2020 Release also introduces 22 new cloud monitoring integrations for Amazon Web Services (AWS) and visualizations for machine learning-powered event correlation.

Highlights of the OpsRamp Summer 2020 Release include:

■ Hybrid Discovery and Monitoring: Enterprises can deliver a unified view of system health with auto-discovery of on-premises and multicloud resources, proactive detection of performance issues with native instrumentation and integrations, and exceptional customer experiences with service maps and new synthetic monitoring.

- New Synthetic Monitoring: OpsRamp synthetic monitoring not only identifies bottlenecks across multi-step transactions but also correlates transactional performance such as page responsiveness and page timeouts with business metrics such as conversion rates and completion rates. The Summer 2020 Release improves digital experience monitoring with transaction latency breakdown for easier identification of specific steps that contribute to user experience issues, HTTP response header logging for web performance insights, and customizable transaction steps for better context on web service incidents.

- Expanded Cloud Monitoring: OpsRamp currently offers more than 140 integrations across leading public cloud providers such as AWS, Microsoft Azure, and Google Cloud Platform (GCP). The OpsRamp Summer 2020 Release helps cloud engineers monitor and optimize cloud infrastructure with support for 22 new AWS services, including AppStream, Cognito, EventBridge, GuardDuty, Lex, OpsWorks, and SageMaker.

■ Event and Incident Management: IT teams can save time with reduced alert noise, bring down mean time to resolution (MTTR) with accelerated root cause analysis, and improve collaboration with alert notifications and certified ITSM integrations. New artificial intelligence for IT operations (AIOps) capabilities help incident managers minimize the business impact of IT outages with faster service restoration.

- Alert Sequencing Explainer and Alert Sequence Policy Status: Enterprise IT can build trust and visibility with alert sequencing explainers that describe how the machine learning algorithms work. Alert sequence policy status shows model training progress at each stage of the event management lifecycle.

- Syslog Event Ingestion: OpsRamp can now consume, process, and analyze Syslog events so that IT teams can better analyze system behavior and troubleshoot business-critical services with the right context.

- New Alert Integrations: OpsRamp now offers out-of-the-box alert integrations for AppDynamics, Microsoft Systems Center Operations Manager, Sumo Logic, and Sysdig adding to the platform’s existing integration ecosystem.

“Modern IT operations teams need to embrace user-centric KPIs for digital services if they want to grow company revenues and customer loyalty, ” said Bhanu Singh, SVP of Engineering and DevOps at OpsRamp. “OpsRamp’s powerful discovery and monitoring combines user experience metrics with hybrid infrastructure instrumentation, service maps, and underlying AIOps capabilities to ensure high-performing web applications. These are the ingredients needed to deliver the best possible digital experiences and drive better business outcomes.”

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AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...