OpTier and Keynote Introduce Integrated Solution
October 13, 2011
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OpTier, a provider of business transaction-driven application performance management, and Keynote released an integrated solution that brings synthetic and real user transactions together for intelligent visibility into web application performance. The integration is available immediately to joint customers and prospects.

The solution identifies Keynote synthetic transactions within OpTier's Experience Manager and creates linkages between it and the MyKeynote web operations management portal. This allows OpTier real user traffic data to be compared, analyzed and correlated with performance data collected by Keynote synthetic transactions. It also allows single-click navigation between the two portals for instant, contextual investigation of problems--enabling customers to proactively assure application service levels and avoid critical outages.

The joint solution gives enterprises a complete picture of the performance and availability of their business-critical cloud applications in real time and is made possible by integrating Keynote's OpenAPM connectors and OpTier's open BTM (business transaction management) platform.

The partnership offers businesses the benefit of improving online customer satisfaction and user productivity by leveraging the strength of combined, end-to-end real and synthetic monitoring solutions. This means businesses can use synthetic data to determine the end user impact in critical production applications 24/7, and use the real traffic to monitor and manage the application traffic not exposed to Keynote's synthetic monitoring, as well as establish baselines for how real users interact and behave with an online application.

Features of the solution include:

* Ability to easily compare and contrast synthetic transactions with real user transactions.

* Ability for real user performance trends to suggest new synthetic transactions, or modifications to existing ones, for ongoing monitoring optimization.

* Ability to view OpTier application, transaction and infrastructure details with the corresponding measurement in MyKeynote via a single click.

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