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OpTier Releases Always-on APM 4.5

OpTier, a provider of business transaction-driven Application Performance Management(APM), released OpTier Always-on APM version 4.5 with significant enhancements that enable today's always-on business.

Always-on APM 4.5 is the first release that reflects the company's rebrand to Always-on APM.

Always-on APM version 4.5 features:

* Business process flow visualization across transactions – Within the same UI and data model, the product opens up a new dimension to APM software analytics by presenting a step-by-step flow of business processes, isolating bottlenecks and broken steps and providing visibility into business impact. This shows real-time business process health indicators, service levels and identifies any incomplete processes, bringing a new analytics dimension of APM to IT management.

* Always-on application diagnostics for Java and .NET is designed to run in production and "always-on" with less than 2% overhead. New one-click visibility into code analysis including call methods, stack trace and SQL statements for faster problem resolution based on real transactions.

* Browser-based user activity – A new method using Java Script injection breaks down client response time and Content Delivery Network (CDN) time, providing insight into the impact of third-party content on the End-Users. Additionally, all mobile devices (SmartPhones, PCs, tablets, etc.) that users are increasingly using to access their business applications are monitored with Always-on APM.

* Cloud-ready within the same product – Gives visibility into cloud performance for transactions such as credit card/account validations and SOA services. IT can assess application readiness before migrating to the cloud, compare before/after performance with baselines, and provide ongoing management once applications are in the cloud. In-depth relevant metrics such as consumption and costs help enterprises with chargeback and provisioning.

* Usability enhancements and expanded platform support–Central access provides a federated approach for very large deployments enables faster problem resolution. New agentless message bus support (IBM MQ, TIBCO EMS, ActiveMQ, SonicMQ & other JMS buses) and additional TCP/IP protocols (FIX, FTP, MQ, and more) are supported.

"Always-on APM 4.5 is a significant release because it adds new breakthrough capabilities that further enable the always-on business," said Motti Tal, Executive VP of Marketing, Product and Corporate development at OpTier. "OpTier Always-on APM is the industry's only enterprise-class APM product that crosses all application boundaries in a single product, making it easy for business and IT to access powerful transaction intelligence with its continued delivery of actionable analytics and deep diagnostics. Version 4.5 is also cloud-ready out-of-the-box so customers can simultaneously apply this same groundbreaking technology to their applications on the cloud."

OpTier Rebrands APM Product

OpTier also announced it has rebranded its product to OpTier Always-on APM and company tagline to Always-on Business to reflect its commitment to providing solutions that assure modern businesses are always on.

Under the rebrand all the product components of the OpTier BTM suite will now be renamed OpTier Always-on APM.

Customers will now have access to the complete always-on APM functionality in a single product that sets itself apart with key differentiators:

* its patented Active Context Tracking (ACT) technology that tracks user transactions end-to-end, including every user interaction, from every device across dedicated and cloud infrastructures

* its Living Topology that automatically discovers and maps application and service dependencies in real-time

* Actionable Analytics based on a powerful OLAP engine for real-time multi-dimensional views and its Complex Event Processing for smarter business-centric alerts

* Always-on, low overhead deep application diagnostics for faster problem resolution

Always-on APM is available in a single product that spans any architecture (on-premise, off premise, private, public, hybrid cloud, client server, mainframe, etc.) with low-overhead for production, development and QA.

"OpTier's customers are Global Fortune 1000 companies whose business must be always-on to remain competitive," said Mark Thompson, President of OpTier. "They have been investing in APM and BSM solutions for many years but find that these 'sometimes-on' tools do not cut it, leaving IT guessing and scrambling while business is impacted. A singular focus on Always-on Business allows OpTier to help customers find and fix problems faster, avoid outages proactively and be resilient to the impact of change by tracking all user interactions anytime, anywhere."

"OpTier's rebranding to focus on the always-on nature of its approach to APM aligns well with customer needs to constantly manage and optimize end-to-end application performance and end user experience inside and outside company firewalls," stated Mary Johnston Turner, IDC Research Vice President Enterprise Systems Management Software.

"IT is currently facing dramatic challenges from three arenas – new technologies such as cloud and mobile; process issues as IT is being forced to evolve beyond its silos towards a more service-centric way of working; and relevance issues, as IT is being asked to demonstrate business value in response to dramatically increasing global competition," added Dennis Drogseth, Vice President with Enterprise Management Associates.

"OpTier's always-on business approach can directly address all three challenges given its dynamic currency, its insights into business impacts and business processes, its transaction-centric end-to-end cohesiveness, and its proven ability to work effectively in broader service management ecosystems."

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OpTier Releases Always-on APM 4.5

OpTier, a provider of business transaction-driven Application Performance Management(APM), released OpTier Always-on APM version 4.5 with significant enhancements that enable today's always-on business.

Always-on APM 4.5 is the first release that reflects the company's rebrand to Always-on APM.

Always-on APM version 4.5 features:

* Business process flow visualization across transactions – Within the same UI and data model, the product opens up a new dimension to APM software analytics by presenting a step-by-step flow of business processes, isolating bottlenecks and broken steps and providing visibility into business impact. This shows real-time business process health indicators, service levels and identifies any incomplete processes, bringing a new analytics dimension of APM to IT management.

* Always-on application diagnostics for Java and .NET is designed to run in production and "always-on" with less than 2% overhead. New one-click visibility into code analysis including call methods, stack trace and SQL statements for faster problem resolution based on real transactions.

* Browser-based user activity – A new method using Java Script injection breaks down client response time and Content Delivery Network (CDN) time, providing insight into the impact of third-party content on the End-Users. Additionally, all mobile devices (SmartPhones, PCs, tablets, etc.) that users are increasingly using to access their business applications are monitored with Always-on APM.

* Cloud-ready within the same product – Gives visibility into cloud performance for transactions such as credit card/account validations and SOA services. IT can assess application readiness before migrating to the cloud, compare before/after performance with baselines, and provide ongoing management once applications are in the cloud. In-depth relevant metrics such as consumption and costs help enterprises with chargeback and provisioning.

* Usability enhancements and expanded platform support–Central access provides a federated approach for very large deployments enables faster problem resolution. New agentless message bus support (IBM MQ, TIBCO EMS, ActiveMQ, SonicMQ & other JMS buses) and additional TCP/IP protocols (FIX, FTP, MQ, and more) are supported.

"Always-on APM 4.5 is a significant release because it adds new breakthrough capabilities that further enable the always-on business," said Motti Tal, Executive VP of Marketing, Product and Corporate development at OpTier. "OpTier Always-on APM is the industry's only enterprise-class APM product that crosses all application boundaries in a single product, making it easy for business and IT to access powerful transaction intelligence with its continued delivery of actionable analytics and deep diagnostics. Version 4.5 is also cloud-ready out-of-the-box so customers can simultaneously apply this same groundbreaking technology to their applications on the cloud."

OpTier Rebrands APM Product

OpTier also announced it has rebranded its product to OpTier Always-on APM and company tagline to Always-on Business to reflect its commitment to providing solutions that assure modern businesses are always on.

Under the rebrand all the product components of the OpTier BTM suite will now be renamed OpTier Always-on APM.

Customers will now have access to the complete always-on APM functionality in a single product that sets itself apart with key differentiators:

* its patented Active Context Tracking (ACT) technology that tracks user transactions end-to-end, including every user interaction, from every device across dedicated and cloud infrastructures

* its Living Topology that automatically discovers and maps application and service dependencies in real-time

* Actionable Analytics based on a powerful OLAP engine for real-time multi-dimensional views and its Complex Event Processing for smarter business-centric alerts

* Always-on, low overhead deep application diagnostics for faster problem resolution

Always-on APM is available in a single product that spans any architecture (on-premise, off premise, private, public, hybrid cloud, client server, mainframe, etc.) with low-overhead for production, development and QA.

"OpTier's customers are Global Fortune 1000 companies whose business must be always-on to remain competitive," said Mark Thompson, President of OpTier. "They have been investing in APM and BSM solutions for many years but find that these 'sometimes-on' tools do not cut it, leaving IT guessing and scrambling while business is impacted. A singular focus on Always-on Business allows OpTier to help customers find and fix problems faster, avoid outages proactively and be resilient to the impact of change by tracking all user interactions anytime, anywhere."

"OpTier's rebranding to focus on the always-on nature of its approach to APM aligns well with customer needs to constantly manage and optimize end-to-end application performance and end user experience inside and outside company firewalls," stated Mary Johnston Turner, IDC Research Vice President Enterprise Systems Management Software.

"IT is currently facing dramatic challenges from three arenas – new technologies such as cloud and mobile; process issues as IT is being forced to evolve beyond its silos towards a more service-centric way of working; and relevance issues, as IT is being asked to demonstrate business value in response to dramatically increasing global competition," added Dennis Drogseth, Vice President with Enterprise Management Associates.

"OpTier's always-on business approach can directly address all three challenges given its dynamic currency, its insights into business impacts and business processes, its transaction-centric end-to-end cohesiveness, and its proven ability to work effectively in broader service management ecosystems."

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...