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Pandemic Continues to Drive Digital Transformation

Companies have significantly sped up their digital transformation efforts in the past year, a theme anticipated to persist beyond the pandemic, according to the 2021 State of Application Strategy from F5. With limited in-person interactions, applications — and the digital experiences they facilitate — have become synonymous with an organization's presence and ability to thrive.


"This year's report highlights the many contrasting priorities that IT teams are currently facing. Of course, there's the familiar one of flexibility and convenience versus security, but then you also have organizations generating an immense amount of data while seeking ways to extract meaningful insights from that data," said Kara Sprague, EVP and GM, BIG-IP at F5. "Similarly, we find companies relying more on automation to reduce operating costs while increasingly tailoring applications for customer-centric digital experiences. Many of these are a function of the speed in which the industry has responded to COVID — in that it forced a myriad of operational considerations, concerns and opportunities to be addressed simultaneously almost overnight."

Improving connectivity, reducing latency, ensuring security, and leveraging data insights are now even more essential, as IT teams have found it nearly impossible to keep pace with the rate of change and digitization of experiences.

Moreover, while microservices, APIs, and containers may accelerate individual application rollouts from a DevOps perspective, the reach and pervasiveness of modern apps has also resulted in heightened complexity — with many organizations lacking the skill sets to truly streamline deployments. This is especially the case when managing broader application portfolios that span multiple generations of application architectures.

Correspondingly, this new research centers on the following four trends, pointing to an elevated interest in cloud and as-a-service offerings, edge computing, and application security and delivery technologies that require less expertise to deploy and manage while providing out-of-the-box insights.

1. Continued Modernization of Apps and Architectures to Enable Better Digital Experiences

According to the survey, 87% of organizations operate both modern and traditional architectures, with modernization deemed necessary when legacy systems are too rigid to adapt to rapidly changing business conditions.

More than three-quarters of respondents (77%) reported that they are presently modernizing internal or customer-facing applications, with APIs as the primary method given their ability to combine capabilities of traditional and modern application components.

In addition, the percentage of organizations maintaining multiple app architectures is growing, with the survey also affirming that as-a-service and managed service offerings continue to be viewed as replacements for some applications where vendors can provide cloud-friendly alternatives.

2. The Rise of the Edge as Containerization Expands

Edge computing generally refers to operations performed outside of a centralized data center. With employees and consumers logging on from increasingly distributed locations, edge computing has been identified as a significant means to reduce latency and increase the real-time responsiveness required by today's applications.

Accordingly, the edge must evolve to better support modular application components such as containers residing across multiple cloud locations. In addition to promoting faster and more efficient deployments, placing containerized applications at the edge can improve scalability and the customer experience.

Demonstrating an appetite for these advantages, survey results note that 76% of organizations have implemented or are actively planning edge deployments, with improving application performance and collecting data/enabling analytics as the primary drivers.

3. Accelerating Growth in SaaS and Cloud Deployments, Balancing Flexibility and Security

With the percentage of applications deployed in the cloud rising‚ more than two-thirds of respondents (68%) are also hosting at least some of their application security and delivery technologies in the cloud.

Simultaneously, organizations are positioning themselves to address the architectural complexity that results from adding SaaS and edge solutions, maintaining on-premises and multi-cloud environments, and modernizing applications.

Successful integration of these elements within a cohesive application strategy will require up-leveling how tools, skill sets, IT processes, and analytics are applied across dynamic architectures. Security continues to be a key driver, with efforts to stay ahead of attackers frequently requiring capabilities beyond what organizations have the resources to manage on premises.

Further highlighting this challenge, SaaS for security was identified as the top strategic trend among survey respondents.

4. The Importance of Telemetry in Meeting Evolving Customer and Business Expectations

Harnessing telemetry to turn large volumes of data into business insights is essential for adaptive applications. Even still, an overwhelming 95% of respondents believe they are missing insights related to performance, security, and availability, indicating a desire for a much clearer end-to-end picture than their current monitoring and analytics solutions provide.

Individuals across organizational roles were in uniform agreement on the topic, citing the top three insights missed as: the root cause of application issues; performance degradation causes; and potential attack details.

In parallel, nearly three-quarters of respondents intend to leverage AI to better utilize telemetry data, and more than half are looking toward AI to help their organizations transition to applications that can automatically adapt to better defend themselves and respond to changing conditions.

Methodology: The report represents more than 1,500 respondents worldwide from a breadth of industries, organization sizes, and professional roles. Fundamentally, the survey focused on IT decision-makers to best highlight the priorities, concerns, and expectations of those most responsible for meeting the toughest challenges of today's digital economy. Together, their responses form a compelling perspective of how organizations are evolving application strategies to better serve the current and anticipated needs of customers.

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Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

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Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

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Pandemic Continues to Drive Digital Transformation

Companies have significantly sped up their digital transformation efforts in the past year, a theme anticipated to persist beyond the pandemic, according to the 2021 State of Application Strategy from F5. With limited in-person interactions, applications — and the digital experiences they facilitate — have become synonymous with an organization's presence and ability to thrive.


"This year's report highlights the many contrasting priorities that IT teams are currently facing. Of course, there's the familiar one of flexibility and convenience versus security, but then you also have organizations generating an immense amount of data while seeking ways to extract meaningful insights from that data," said Kara Sprague, EVP and GM, BIG-IP at F5. "Similarly, we find companies relying more on automation to reduce operating costs while increasingly tailoring applications for customer-centric digital experiences. Many of these are a function of the speed in which the industry has responded to COVID — in that it forced a myriad of operational considerations, concerns and opportunities to be addressed simultaneously almost overnight."

Improving connectivity, reducing latency, ensuring security, and leveraging data insights are now even more essential, as IT teams have found it nearly impossible to keep pace with the rate of change and digitization of experiences.

Moreover, while microservices, APIs, and containers may accelerate individual application rollouts from a DevOps perspective, the reach and pervasiveness of modern apps has also resulted in heightened complexity — with many organizations lacking the skill sets to truly streamline deployments. This is especially the case when managing broader application portfolios that span multiple generations of application architectures.

Correspondingly, this new research centers on the following four trends, pointing to an elevated interest in cloud and as-a-service offerings, edge computing, and application security and delivery technologies that require less expertise to deploy and manage while providing out-of-the-box insights.

1. Continued Modernization of Apps and Architectures to Enable Better Digital Experiences

According to the survey, 87% of organizations operate both modern and traditional architectures, with modernization deemed necessary when legacy systems are too rigid to adapt to rapidly changing business conditions.

More than three-quarters of respondents (77%) reported that they are presently modernizing internal or customer-facing applications, with APIs as the primary method given their ability to combine capabilities of traditional and modern application components.

In addition, the percentage of organizations maintaining multiple app architectures is growing, with the survey also affirming that as-a-service and managed service offerings continue to be viewed as replacements for some applications where vendors can provide cloud-friendly alternatives.

2. The Rise of the Edge as Containerization Expands

Edge computing generally refers to operations performed outside of a centralized data center. With employees and consumers logging on from increasingly distributed locations, edge computing has been identified as a significant means to reduce latency and increase the real-time responsiveness required by today's applications.

Accordingly, the edge must evolve to better support modular application components such as containers residing across multiple cloud locations. In addition to promoting faster and more efficient deployments, placing containerized applications at the edge can improve scalability and the customer experience.

Demonstrating an appetite for these advantages, survey results note that 76% of organizations have implemented or are actively planning edge deployments, with improving application performance and collecting data/enabling analytics as the primary drivers.

3. Accelerating Growth in SaaS and Cloud Deployments, Balancing Flexibility and Security

With the percentage of applications deployed in the cloud rising‚ more than two-thirds of respondents (68%) are also hosting at least some of their application security and delivery technologies in the cloud.

Simultaneously, organizations are positioning themselves to address the architectural complexity that results from adding SaaS and edge solutions, maintaining on-premises and multi-cloud environments, and modernizing applications.

Successful integration of these elements within a cohesive application strategy will require up-leveling how tools, skill sets, IT processes, and analytics are applied across dynamic architectures. Security continues to be a key driver, with efforts to stay ahead of attackers frequently requiring capabilities beyond what organizations have the resources to manage on premises.

Further highlighting this challenge, SaaS for security was identified as the top strategic trend among survey respondents.

4. The Importance of Telemetry in Meeting Evolving Customer and Business Expectations

Harnessing telemetry to turn large volumes of data into business insights is essential for adaptive applications. Even still, an overwhelming 95% of respondents believe they are missing insights related to performance, security, and availability, indicating a desire for a much clearer end-to-end picture than their current monitoring and analytics solutions provide.

Individuals across organizational roles were in uniform agreement on the topic, citing the top three insights missed as: the root cause of application issues; performance degradation causes; and potential attack details.

In parallel, nearly three-quarters of respondents intend to leverage AI to better utilize telemetry data, and more than half are looking toward AI to help their organizations transition to applications that can automatically adapt to better defend themselves and respond to changing conditions.

Methodology: The report represents more than 1,500 respondents worldwide from a breadth of industries, organization sizes, and professional roles. Fundamentally, the survey focused on IT decision-makers to best highlight the priorities, concerns, and expectations of those most responsible for meeting the toughest challenges of today's digital economy. Together, their responses form a compelling perspective of how organizations are evolving application strategies to better serve the current and anticipated needs of customers.

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...