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Impact of the Pandemic on APM

Application performance has become a key concern from management, more so than pre-pandemic, according to Application Performance Monitoring in the Next Normal, a report from December produced by eG Innovations and the DevOps Institute.

The key findings of the report include:

■ 41% of respondents indicate that APM tools have become significantly more important in the last year, as businesses are now more reliant on IT.

■ It took a pandemic to get a 19% of organizations to begin using an APM solution

■ Most organizations are dealing with fragmented monitoring tools. 74% are having to use 2 to 5 monitoring tools to get an end-to-end view of their applications and infrastructure.

■ 89% of respondents feel that converged application and infrastructure monitoring is necessary, but only 11% already have this capability deployed.

■ Respondents expect APM tools to be able to provide a single-pane-of-glass view across their IT landscape, including application, network, storage, cloud, etc.

■ 88% of organizations are already using cloud technologies. 67% have hybrid-cloud deployments. 28% of these have more than 50% of workloads in the cloud.

■ 95% of respondents have adopted or are considering microservices and DevOps technologies. Deployment of container technologies in the cloud is far more popular than in on-premises infrastructures.

■ 71% of respondents are unhappy with the level of monitoring provided by their cloud provider's monitoring solutions (Azure Monitor, Amazon CloudWatch, etc.).

There are many that believe that just because they are moving to the cloud, they don't have to worry about application performance. Our survey result dispels this myth

"We obtained several interesting insights from this survey. There are many that believe that just because they are moving to the cloud, they don't have to worry about application performance. Our survey result dispels this myth: almost 3 in 4 respondents are unhappy with native cloud monitoring tools. At the same time, many analysts have treated application and infrastructure monitoring as two different disciplines. Our survey shows that organizations are seeking unified solutions, ideally a single pane of glass from where they can track the health of the application and the underlying infrastructure," said Srinivas Ramanathan, CEO of eG Innovations.

Eveline Oehrlich, Chief Research Officer at DevOps Institute, who helped jointly conduct the survey added: "The viability of a company's brand and the ability of employees to serve customers and clients largely rests on the quality of experience they have with applications and services. Interruptions cannot be tolerated and must be pre-empted with intelligent automation such as APM - particularly in light of the ongoing digital transformation. The pandemic has accelerated the adoption of the digital business and has increased the unrelentless focus on the performance of these digital services and applications. The results of the survey show that APM has finally received the attention it requires from the leadership."

Methodology: The survey report is a compilation of responses from over 900 DevOps, SREs, Developers and ITOps professionals from across the world and includes learnings, analysis, and trends that will be useful for any IT professional responsible for managing or developing applications.

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Impact of the Pandemic on APM

Application performance has become a key concern from management, more so than pre-pandemic, according to Application Performance Monitoring in the Next Normal, a report from December produced by eG Innovations and the DevOps Institute.

The key findings of the report include:

■ 41% of respondents indicate that APM tools have become significantly more important in the last year, as businesses are now more reliant on IT.

■ It took a pandemic to get a 19% of organizations to begin using an APM solution

■ Most organizations are dealing with fragmented monitoring tools. 74% are having to use 2 to 5 monitoring tools to get an end-to-end view of their applications and infrastructure.

■ 89% of respondents feel that converged application and infrastructure monitoring is necessary, but only 11% already have this capability deployed.

■ Respondents expect APM tools to be able to provide a single-pane-of-glass view across their IT landscape, including application, network, storage, cloud, etc.

■ 88% of organizations are already using cloud technologies. 67% have hybrid-cloud deployments. 28% of these have more than 50% of workloads in the cloud.

■ 95% of respondents have adopted or are considering microservices and DevOps technologies. Deployment of container technologies in the cloud is far more popular than in on-premises infrastructures.

■ 71% of respondents are unhappy with the level of monitoring provided by their cloud provider's monitoring solutions (Azure Monitor, Amazon CloudWatch, etc.).

There are many that believe that just because they are moving to the cloud, they don't have to worry about application performance. Our survey result dispels this myth

"We obtained several interesting insights from this survey. There are many that believe that just because they are moving to the cloud, they don't have to worry about application performance. Our survey result dispels this myth: almost 3 in 4 respondents are unhappy with native cloud monitoring tools. At the same time, many analysts have treated application and infrastructure monitoring as two different disciplines. Our survey shows that organizations are seeking unified solutions, ideally a single pane of glass from where they can track the health of the application and the underlying infrastructure," said Srinivas Ramanathan, CEO of eG Innovations.

Eveline Oehrlich, Chief Research Officer at DevOps Institute, who helped jointly conduct the survey added: "The viability of a company's brand and the ability of employees to serve customers and clients largely rests on the quality of experience they have with applications and services. Interruptions cannot be tolerated and must be pre-empted with intelligent automation such as APM - particularly in light of the ongoing digital transformation. The pandemic has accelerated the adoption of the digital business and has increased the unrelentless focus on the performance of these digital services and applications. The results of the survey show that APM has finally received the attention it requires from the leadership."

Methodology: The survey report is a compilation of responses from over 900 DevOps, SREs, Developers and ITOps professionals from across the world and includes learnings, analysis, and trends that will be useful for any IT professional responsible for managing or developing applications.

Hot Topics

The Latest

Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...