Impact of the Pandemic on APM
April 27, 2022
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Application performance has become a key concern from management, more so than pre-pandemic, according to Application Performance Monitoring in the Next Normal, a report from December produced by eG Innovations and the DevOps Institute.

The key findings of the report include:

■ 41% of respondents indicate that APM tools have become significantly more important in the last year, as businesses are now more reliant on IT.

■ It took a pandemic to get a 19% of organizations to begin using an APM solution

■ Most organizations are dealing with fragmented monitoring tools. 74% are having to use 2 to 5 monitoring tools to get an end-to-end view of their applications and infrastructure.

■ 89% of respondents feel that converged application and infrastructure monitoring is necessary, but only 11% already have this capability deployed.

■ Respondents expect APM tools to be able to provide a single-pane-of-glass view across their IT landscape, including application, network, storage, cloud, etc.

■ 88% of organizations are already using cloud technologies. 67% have hybrid-cloud deployments. 28% of these have more than 50% of workloads in the cloud.

■ 95% of respondents have adopted or are considering microservices and DevOps technologies. Deployment of container technologies in the cloud is far more popular than in on-premises infrastructures.

■ 71% of respondents are unhappy with the level of monitoring provided by their cloud provider's monitoring solutions (Azure Monitor, Amazon CloudWatch, etc.).

There are many that believe that just because they are moving to the cloud, they don't have to worry about application performance. Our survey result dispels this myth

"We obtained several interesting insights from this survey. There are many that believe that just because they are moving to the cloud, they don't have to worry about application performance. Our survey result dispels this myth: almost 3 in 4 respondents are unhappy with native cloud monitoring tools. At the same time, many analysts have treated application and infrastructure monitoring as two different disciplines. Our survey shows that organizations are seeking unified solutions, ideally a single pane of glass from where they can track the health of the application and the underlying infrastructure," said Srinivas Ramanathan, CEO of eG Innovations.

Eveline Oehrlich, Chief Research Officer at DevOps Institute, who helped jointly conduct the survey added: "The viability of a company's brand and the ability of employees to serve customers and clients largely rests on the quality of experience they have with applications and services. Interruptions cannot be tolerated and must be pre-empted with intelligent automation such as APM - particularly in light of the ongoing digital transformation. The pandemic has accelerated the adoption of the digital business and has increased the unrelentless focus on the performance of these digital services and applications. The results of the survey show that APM has finally received the attention it requires from the leadership."

Methodology: The survey report is a compilation of responses from over 900 DevOps, SREs, Developers and ITOps professionals from across the world and includes learnings, analysis, and trends that will be useful for any IT professional responsible for managing or developing applications.

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