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Impact of the Pandemic on APM

Application performance has become a key concern from management, more so than pre-pandemic, according to Application Performance Monitoring in the Next Normal, a report from December produced by eG Innovations and the DevOps Institute.

The key findings of the report include:

■ 41% of respondents indicate that APM tools have become significantly more important in the last year, as businesses are now more reliant on IT.

■ It took a pandemic to get a 19% of organizations to begin using an APM solution

■ Most organizations are dealing with fragmented monitoring tools. 74% are having to use 2 to 5 monitoring tools to get an end-to-end view of their applications and infrastructure.

■ 89% of respondents feel that converged application and infrastructure monitoring is necessary, but only 11% already have this capability deployed.

■ Respondents expect APM tools to be able to provide a single-pane-of-glass view across their IT landscape, including application, network, storage, cloud, etc.

■ 88% of organizations are already using cloud technologies. 67% have hybrid-cloud deployments. 28% of these have more than 50% of workloads in the cloud.

■ 95% of respondents have adopted or are considering microservices and DevOps technologies. Deployment of container technologies in the cloud is far more popular than in on-premises infrastructures.

■ 71% of respondents are unhappy with the level of monitoring provided by their cloud provider's monitoring solutions (Azure Monitor, Amazon CloudWatch, etc.).

There are many that believe that just because they are moving to the cloud, they don't have to worry about application performance. Our survey result dispels this myth

"We obtained several interesting insights from this survey. There are many that believe that just because they are moving to the cloud, they don't have to worry about application performance. Our survey result dispels this myth: almost 3 in 4 respondents are unhappy with native cloud monitoring tools. At the same time, many analysts have treated application and infrastructure monitoring as two different disciplines. Our survey shows that organizations are seeking unified solutions, ideally a single pane of glass from where they can track the health of the application and the underlying infrastructure," said Srinivas Ramanathan, CEO of eG Innovations.

Eveline Oehrlich, Chief Research Officer at DevOps Institute, who helped jointly conduct the survey added: "The viability of a company's brand and the ability of employees to serve customers and clients largely rests on the quality of experience they have with applications and services. Interruptions cannot be tolerated and must be pre-empted with intelligent automation such as APM - particularly in light of the ongoing digital transformation. The pandemic has accelerated the adoption of the digital business and has increased the unrelentless focus on the performance of these digital services and applications. The results of the survey show that APM has finally received the attention it requires from the leadership."

Methodology: The survey report is a compilation of responses from over 900 DevOps, SREs, Developers and ITOps professionals from across the world and includes learnings, analysis, and trends that will be useful for any IT professional responsible for managing or developing applications.

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Impact of the Pandemic on APM

Application performance has become a key concern from management, more so than pre-pandemic, according to Application Performance Monitoring in the Next Normal, a report from December produced by eG Innovations and the DevOps Institute.

The key findings of the report include:

■ 41% of respondents indicate that APM tools have become significantly more important in the last year, as businesses are now more reliant on IT.

■ It took a pandemic to get a 19% of organizations to begin using an APM solution

■ Most organizations are dealing with fragmented monitoring tools. 74% are having to use 2 to 5 monitoring tools to get an end-to-end view of their applications and infrastructure.

■ 89% of respondents feel that converged application and infrastructure monitoring is necessary, but only 11% already have this capability deployed.

■ Respondents expect APM tools to be able to provide a single-pane-of-glass view across their IT landscape, including application, network, storage, cloud, etc.

■ 88% of organizations are already using cloud technologies. 67% have hybrid-cloud deployments. 28% of these have more than 50% of workloads in the cloud.

■ 95% of respondents have adopted or are considering microservices and DevOps technologies. Deployment of container technologies in the cloud is far more popular than in on-premises infrastructures.

■ 71% of respondents are unhappy with the level of monitoring provided by their cloud provider's monitoring solutions (Azure Monitor, Amazon CloudWatch, etc.).

There are many that believe that just because they are moving to the cloud, they don't have to worry about application performance. Our survey result dispels this myth

"We obtained several interesting insights from this survey. There are many that believe that just because they are moving to the cloud, they don't have to worry about application performance. Our survey result dispels this myth: almost 3 in 4 respondents are unhappy with native cloud monitoring tools. At the same time, many analysts have treated application and infrastructure monitoring as two different disciplines. Our survey shows that organizations are seeking unified solutions, ideally a single pane of glass from where they can track the health of the application and the underlying infrastructure," said Srinivas Ramanathan, CEO of eG Innovations.

Eveline Oehrlich, Chief Research Officer at DevOps Institute, who helped jointly conduct the survey added: "The viability of a company's brand and the ability of employees to serve customers and clients largely rests on the quality of experience they have with applications and services. Interruptions cannot be tolerated and must be pre-empted with intelligent automation such as APM - particularly in light of the ongoing digital transformation. The pandemic has accelerated the adoption of the digital business and has increased the unrelentless focus on the performance of these digital services and applications. The results of the survey show that APM has finally received the attention it requires from the leadership."

Methodology: The survey report is a compilation of responses from over 900 DevOps, SREs, Developers and ITOps professionals from across the world and includes learnings, analysis, and trends that will be useful for any IT professional responsible for managing or developing applications.

Hot Topics

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...