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Pliant Launches Observability Automation Solution

Pliant announced the launch of an Observability Automation solution developed specifically for leading performance monitoring vendors and their customers.

The Pliant Observability Solution elevates performance monitoring for operations teams at large enterprises, carriers, and managed service provider organizations. This new offering revolutionizes how teams automate, integrate, and connect their environments. Rather than task talented and costly developers to manage performance monitoring manually, Pliant customers can build workflows quickly, efficiently, and repeatably. Featuring dozens of pre-built workflows that address common actions, the Pliant Observability solution accelerates device and data onboarding, integrates actions and outcomes, and connects the IT stack to drive rapid and repeatable observability.

“When we developed Pliant, we knew one of the most impactful use cases was going to be automating, enriching, and enhancing performance monitoring,” said Pliant co-founder and CEO Vess Bakalov. “My time as founder and CTO at SevOne demonstrated the importance of visibility and intelligence, but making them automatically actionable was a perennial challenge for customers, and that remains true today. This solution combines two powerful capabilities – modern monitoring and API-driven workflow automation – to elevate both to new heights for our customers.”

With Pliant Connect, performance monitoring customers can leverage the platform to rapidly and automatically onboard the data that powers visibility and insight, accelerating time-to-value at a fraction of the cost currently spent on services, development, and engineering resources.

With Pliant Actions, performance monitoring customers can automate the repetitive, traditionally manual alert-driven actions they receive, increasing productivity and root cause resolution. Pliant’s solution, purpose-built for leading NPM vendors, seamlessly delivers on the promise of observability unlike anything available today.

The Pliant Observability Solution offers:

- Automated device and data onboarding to increase time to value

- Automated remediation to reduce manual actions and increase productivity

- Connections for the tech stack that drive rapid and repeatable observability and root cause identification

“The complexity incurred with Infrastructure modernization has increased the demands placed on operations and engineering teams, who are being forced to do more with less,” added Chris Rohter, Vice President of Marketing at Pliant. “The dynamic nature of today’s infrastructure means more resources isn’t the answer – more automation and intelligence is. Carriers, large enterprises, and managed service providers alike need observability to function automatically, and Pliant’s solution, together with modern monitoring platforms, ensures these expectations are met.”

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Pliant Launches Observability Automation Solution

Pliant announced the launch of an Observability Automation solution developed specifically for leading performance monitoring vendors and their customers.

The Pliant Observability Solution elevates performance monitoring for operations teams at large enterprises, carriers, and managed service provider organizations. This new offering revolutionizes how teams automate, integrate, and connect their environments. Rather than task talented and costly developers to manage performance monitoring manually, Pliant customers can build workflows quickly, efficiently, and repeatably. Featuring dozens of pre-built workflows that address common actions, the Pliant Observability solution accelerates device and data onboarding, integrates actions and outcomes, and connects the IT stack to drive rapid and repeatable observability.

“When we developed Pliant, we knew one of the most impactful use cases was going to be automating, enriching, and enhancing performance monitoring,” said Pliant co-founder and CEO Vess Bakalov. “My time as founder and CTO at SevOne demonstrated the importance of visibility and intelligence, but making them automatically actionable was a perennial challenge for customers, and that remains true today. This solution combines two powerful capabilities – modern monitoring and API-driven workflow automation – to elevate both to new heights for our customers.”

With Pliant Connect, performance monitoring customers can leverage the platform to rapidly and automatically onboard the data that powers visibility and insight, accelerating time-to-value at a fraction of the cost currently spent on services, development, and engineering resources.

With Pliant Actions, performance monitoring customers can automate the repetitive, traditionally manual alert-driven actions they receive, increasing productivity and root cause resolution. Pliant’s solution, purpose-built for leading NPM vendors, seamlessly delivers on the promise of observability unlike anything available today.

The Pliant Observability Solution offers:

- Automated device and data onboarding to increase time to value

- Automated remediation to reduce manual actions and increase productivity

- Connections for the tech stack that drive rapid and repeatable observability and root cause identification

“The complexity incurred with Infrastructure modernization has increased the demands placed on operations and engineering teams, who are being forced to do more with less,” added Chris Rohter, Vice President of Marketing at Pliant. “The dynamic nature of today’s infrastructure means more resources isn’t the answer – more automation and intelligence is. Carriers, large enterprises, and managed service providers alike need observability to function automatically, and Pliant’s solution, together with modern monitoring platforms, ensures these expectations are met.”

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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