Skip to main content

Reaping the Benefits of Cloud Begins with Facing the Realities of Implementation

Alastair Pooley
Snow Software

The flexibility and ease of deployment of cloud technology demonstrated its worth during the pandemic. Gartner expects global spending on cloud services will reach over $482 billion in 2022, up from $313 billion in 2020. With no end to its growth trajectory in sight, it's now time to review the current state of cloud infrastructure within the enterprise — how effective it has been and what else could be done to drive up its value.

A survey from Snow Software polled more than 500 IT leaders in the US and UK to determine the current state of cloud infrastructure. Nearly half of the IT leaders who responded agreed that cloud was critical to operations during the pandemic with the majority deploying a hybrid cloud strategy consisting of both public and private clouds. Unsurprisingly, over the last 12 months, the majority of respondents had increased overall cloud spend — a substantial increase over the 2020 findings.


Meanwhile, many IT leaders believe they will have to add to cloud services to support demand as hybrid working becomes the norm. This figure was significantly higher in the US compared to the UK.


Additionally, IT leaders plan to move less workloads to private cloud in 2021 compared to last year. In 2020, a fifth said they were bringing cloud workloads back on-premises whereas this year only three percent of US IT leaders and less than one percent of UK IT leaders plan to move workloads to private cloud.


When asked about the main reasons for relying on cloud computing, scalability and flexibility was cited by many of organizations, with another solid group of IT executives stating it is the best environment to develop, test and launch products and services.

However, many of them have found that they are now experiencing an array of cloud and infrastructure management challenges from cybersecurity threats to skill gaps.

Issues Arising

One area where this is particularly apparent is cybersecurity. Approximately one-third of IT leaders felt that mounting cybersecurity threats are their greatest infrastructure management challenge. This highlights that while the majority believe security is a core driver for cloud adoption, it is also a key concern for many IT departments who are not equipped with the right staff/skillset to adapt their security approach accordingly.

Additional challenges cited include lack of integration between new and old infrastructure technologies, meeting governance and compliance requirements and managing spend. Perhaps unsurprisingly, mitigating concerns about cybersecurity protections is at the top of IT leaders' list of cloud management challenges they'd wish to solve in the blink of an eye — along with a lack of skilled IT staff and lack of cloud standardization.


Cloud Brings Questions as Well as Answers

The acceleration of cloud infrastructure over the last year has caused some management challenges for organizations. Only a fraction of IT managers, and IT directors, rated themselves as experts in Cloud technology — highlighting that greater education is needed for mid-level executives for them to manage cloud infrastructure effectively.

These figures become even more worrying when it comes to managing spend. While the majority of respondents claimed leadership is familiar with cloud investment, a significant minority say leadership gets updates but do not question spend. Although there is no need for leadership to get involved if cloud spend is within budget, it has been found that cloud investments can sometimes bring unexpected (and expensive) costs. At that stage, leadership will jump in to understand the budget demands, but this can be tricky if they haven't previously been engaged.

Cloud investments are showing no sign of slowing down, and while the benefits cannot be denied, without the necessary training, education, and visibility to effectively implement and manage cloud, organizations could be limiting their ROI.

Alastair Pooley is CIO of Snow Software

Hot Topics

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...

Reaping the Benefits of Cloud Begins with Facing the Realities of Implementation

Alastair Pooley
Snow Software

The flexibility and ease of deployment of cloud technology demonstrated its worth during the pandemic. Gartner expects global spending on cloud services will reach over $482 billion in 2022, up from $313 billion in 2020. With no end to its growth trajectory in sight, it's now time to review the current state of cloud infrastructure within the enterprise — how effective it has been and what else could be done to drive up its value.

A survey from Snow Software polled more than 500 IT leaders in the US and UK to determine the current state of cloud infrastructure. Nearly half of the IT leaders who responded agreed that cloud was critical to operations during the pandemic with the majority deploying a hybrid cloud strategy consisting of both public and private clouds. Unsurprisingly, over the last 12 months, the majority of respondents had increased overall cloud spend — a substantial increase over the 2020 findings.


Meanwhile, many IT leaders believe they will have to add to cloud services to support demand as hybrid working becomes the norm. This figure was significantly higher in the US compared to the UK.


Additionally, IT leaders plan to move less workloads to private cloud in 2021 compared to last year. In 2020, a fifth said they were bringing cloud workloads back on-premises whereas this year only three percent of US IT leaders and less than one percent of UK IT leaders plan to move workloads to private cloud.


When asked about the main reasons for relying on cloud computing, scalability and flexibility was cited by many of organizations, with another solid group of IT executives stating it is the best environment to develop, test and launch products and services.

However, many of them have found that they are now experiencing an array of cloud and infrastructure management challenges from cybersecurity threats to skill gaps.

Issues Arising

One area where this is particularly apparent is cybersecurity. Approximately one-third of IT leaders felt that mounting cybersecurity threats are their greatest infrastructure management challenge. This highlights that while the majority believe security is a core driver for cloud adoption, it is also a key concern for many IT departments who are not equipped with the right staff/skillset to adapt their security approach accordingly.

Additional challenges cited include lack of integration between new and old infrastructure technologies, meeting governance and compliance requirements and managing spend. Perhaps unsurprisingly, mitigating concerns about cybersecurity protections is at the top of IT leaders' list of cloud management challenges they'd wish to solve in the blink of an eye — along with a lack of skilled IT staff and lack of cloud standardization.


Cloud Brings Questions as Well as Answers

The acceleration of cloud infrastructure over the last year has caused some management challenges for organizations. Only a fraction of IT managers, and IT directors, rated themselves as experts in Cloud technology — highlighting that greater education is needed for mid-level executives for them to manage cloud infrastructure effectively.

These figures become even more worrying when it comes to managing spend. While the majority of respondents claimed leadership is familiar with cloud investment, a significant minority say leadership gets updates but do not question spend. Although there is no need for leadership to get involved if cloud spend is within budget, it has been found that cloud investments can sometimes bring unexpected (and expensive) costs. At that stage, leadership will jump in to understand the budget demands, but this can be tricky if they haven't previously been engaged.

Cloud investments are showing no sign of slowing down, and while the benefits cannot be denied, without the necessary training, education, and visibility to effectively implement and manage cloud, organizations could be limiting their ROI.

Alastair Pooley is CIO of Snow Software

Hot Topics

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...