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Riverbed Launches Aternity Sentiment

Riverbed announced the launch of Aternity Sentiment.

The addition of Sentiment to Alluvio Aternity™ optimizes the digital experience by correlating employee sentiment to application and device performance, enabling organizations to pinpoint user experience issues and take prescriptive, targeted actions that increase productivity and employee satisfaction, service quality and business performance.

To effectively gauge user satisfaction, and increase response rates to capture the workplace digital employee experience (DEX), Aternity Sentiment enables organizations to deploy customizable surveys to targeted user groups across multiple devices and locations. Aternity Sentiment captures feedback through flexible survey components, including Net Promoter Score® (NPS)1, an industry standard scale for measuring customer satisfaction, to provide organizations with an enhanced view of user engagement and productivity, resulting in improved business performance. By tightly correlating objective and subject metrics through Sentiment, the Alluvio Aternity DEM (digital experience management) solution provides the full picture of the digital experience, including, nuanced remediation feedback and additional human context.

IT departments rely on Alluvio Aternity to provide the deepest quantitative insights into employee and customer experience and the ability to benchmark digital experience against industry peers. Now with Sentiment, Alluvio Aternity tightly correlates aggregated insights on application and device performance data to human reactions, providing total digital experience management for employees.

“Most impacted issues originate beyond the device. If the goal is to enhance the digital experience, DEX solutions must offer end-to-end actionable insights from the network to the actual end user. Alluvio Aternity harnesses the power of the Alluvio Unified Observability portfolio, which delivers multi-dimensional correlation and low code automation across full-fidelity, full-stack telemetry,” said Richard Tworek, CTO, Alluvio at Riverbed. “Our customers also recognize that Aternity is the only DEX solution that provides click-to-render insights and end-user experience data to show the actual user experience on any application or device. Now, Sentiment adds the employee point-of-view, including how they perceive their digital experience. With Sentiment and existing capabilities such as user journey analytics and transaction tracing capabilities, Alluvio Aternity delivers a complete view of the digital experience for the business, employees, and customers.”

Alluvio Aternity full-spectrum Digital Experience Management (DEM) features End User Experience Monitoring (EUEM) and Application Performance Management (APM), and provides insight into the business impact of customer and employee digital experience by capturing and storing technical telemetry and sentiment feedback at scale from employee devices, every type of business application, and cloud-native application service. Deployed as an agent on end-user devices or application infrastructure, Aternity measures what users actually see for every transaction, every app, running on any device. Today, Aternity manages more than four million endpoints globally, and processes over 250 billion activities daily, playing a critical role in the Digital Employee Experience (DEX). Alluvio Aternity is part of the Alluvio Unified Observability portfolio from Riverbed, which also includes network performance management (NPM), IT infrastructure monitoring (ITIM), and Alluvio IQ – the first service built on the new Alluvio Unified Observability platform, a secure, highly available and scalable SaaS platform for cloud-native observability services.

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Riverbed Launches Aternity Sentiment

Riverbed announced the launch of Aternity Sentiment.

The addition of Sentiment to Alluvio Aternity™ optimizes the digital experience by correlating employee sentiment to application and device performance, enabling organizations to pinpoint user experience issues and take prescriptive, targeted actions that increase productivity and employee satisfaction, service quality and business performance.

To effectively gauge user satisfaction, and increase response rates to capture the workplace digital employee experience (DEX), Aternity Sentiment enables organizations to deploy customizable surveys to targeted user groups across multiple devices and locations. Aternity Sentiment captures feedback through flexible survey components, including Net Promoter Score® (NPS)1, an industry standard scale for measuring customer satisfaction, to provide organizations with an enhanced view of user engagement and productivity, resulting in improved business performance. By tightly correlating objective and subject metrics through Sentiment, the Alluvio Aternity DEM (digital experience management) solution provides the full picture of the digital experience, including, nuanced remediation feedback and additional human context.

IT departments rely on Alluvio Aternity to provide the deepest quantitative insights into employee and customer experience and the ability to benchmark digital experience against industry peers. Now with Sentiment, Alluvio Aternity tightly correlates aggregated insights on application and device performance data to human reactions, providing total digital experience management for employees.

“Most impacted issues originate beyond the device. If the goal is to enhance the digital experience, DEX solutions must offer end-to-end actionable insights from the network to the actual end user. Alluvio Aternity harnesses the power of the Alluvio Unified Observability portfolio, which delivers multi-dimensional correlation and low code automation across full-fidelity, full-stack telemetry,” said Richard Tworek, CTO, Alluvio at Riverbed. “Our customers also recognize that Aternity is the only DEX solution that provides click-to-render insights and end-user experience data to show the actual user experience on any application or device. Now, Sentiment adds the employee point-of-view, including how they perceive their digital experience. With Sentiment and existing capabilities such as user journey analytics and transaction tracing capabilities, Alluvio Aternity delivers a complete view of the digital experience for the business, employees, and customers.”

Alluvio Aternity full-spectrum Digital Experience Management (DEM) features End User Experience Monitoring (EUEM) and Application Performance Management (APM), and provides insight into the business impact of customer and employee digital experience by capturing and storing technical telemetry and sentiment feedback at scale from employee devices, every type of business application, and cloud-native application service. Deployed as an agent on end-user devices or application infrastructure, Aternity measures what users actually see for every transaction, every app, running on any device. Today, Aternity manages more than four million endpoints globally, and processes over 250 billion activities daily, playing a critical role in the Digital Employee Experience (DEX). Alluvio Aternity is part of the Alluvio Unified Observability portfolio from Riverbed, which also includes network performance management (NPM), IT infrastructure monitoring (ITIM), and Alluvio IQ – the first service built on the new Alluvio Unified Observability platform, a secure, highly available and scalable SaaS platform for cloud-native observability services.

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IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

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In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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