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Riverbed Launches Aternity Sentiment

Riverbed announced the launch of Aternity Sentiment.

The addition of Sentiment to Alluvio Aternity™ optimizes the digital experience by correlating employee sentiment to application and device performance, enabling organizations to pinpoint user experience issues and take prescriptive, targeted actions that increase productivity and employee satisfaction, service quality and business performance.

To effectively gauge user satisfaction, and increase response rates to capture the workplace digital employee experience (DEX), Aternity Sentiment enables organizations to deploy customizable surveys to targeted user groups across multiple devices and locations. Aternity Sentiment captures feedback through flexible survey components, including Net Promoter Score® (NPS)1, an industry standard scale for measuring customer satisfaction, to provide organizations with an enhanced view of user engagement and productivity, resulting in improved business performance. By tightly correlating objective and subject metrics through Sentiment, the Alluvio Aternity DEM (digital experience management) solution provides the full picture of the digital experience, including, nuanced remediation feedback and additional human context.

IT departments rely on Alluvio Aternity to provide the deepest quantitative insights into employee and customer experience and the ability to benchmark digital experience against industry peers. Now with Sentiment, Alluvio Aternity tightly correlates aggregated insights on application and device performance data to human reactions, providing total digital experience management for employees.

“Most impacted issues originate beyond the device. If the goal is to enhance the digital experience, DEX solutions must offer end-to-end actionable insights from the network to the actual end user. Alluvio Aternity harnesses the power of the Alluvio Unified Observability portfolio, which delivers multi-dimensional correlation and low code automation across full-fidelity, full-stack telemetry,” said Richard Tworek, CTO, Alluvio at Riverbed. “Our customers also recognize that Aternity is the only DEX solution that provides click-to-render insights and end-user experience data to show the actual user experience on any application or device. Now, Sentiment adds the employee point-of-view, including how they perceive their digital experience. With Sentiment and existing capabilities such as user journey analytics and transaction tracing capabilities, Alluvio Aternity delivers a complete view of the digital experience for the business, employees, and customers.”

Alluvio Aternity full-spectrum Digital Experience Management (DEM) features End User Experience Monitoring (EUEM) and Application Performance Management (APM), and provides insight into the business impact of customer and employee digital experience by capturing and storing technical telemetry and sentiment feedback at scale from employee devices, every type of business application, and cloud-native application service. Deployed as an agent on end-user devices or application infrastructure, Aternity measures what users actually see for every transaction, every app, running on any device. Today, Aternity manages more than four million endpoints globally, and processes over 250 billion activities daily, playing a critical role in the Digital Employee Experience (DEX). Alluvio Aternity is part of the Alluvio Unified Observability portfolio from Riverbed, which also includes network performance management (NPM), IT infrastructure monitoring (ITIM), and Alluvio IQ – the first service built on the new Alluvio Unified Observability platform, a secure, highly available and scalable SaaS platform for cloud-native observability services.

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Riverbed Launches Aternity Sentiment

Riverbed announced the launch of Aternity Sentiment.

The addition of Sentiment to Alluvio Aternity™ optimizes the digital experience by correlating employee sentiment to application and device performance, enabling organizations to pinpoint user experience issues and take prescriptive, targeted actions that increase productivity and employee satisfaction, service quality and business performance.

To effectively gauge user satisfaction, and increase response rates to capture the workplace digital employee experience (DEX), Aternity Sentiment enables organizations to deploy customizable surveys to targeted user groups across multiple devices and locations. Aternity Sentiment captures feedback through flexible survey components, including Net Promoter Score® (NPS)1, an industry standard scale for measuring customer satisfaction, to provide organizations with an enhanced view of user engagement and productivity, resulting in improved business performance. By tightly correlating objective and subject metrics through Sentiment, the Alluvio Aternity DEM (digital experience management) solution provides the full picture of the digital experience, including, nuanced remediation feedback and additional human context.

IT departments rely on Alluvio Aternity to provide the deepest quantitative insights into employee and customer experience and the ability to benchmark digital experience against industry peers. Now with Sentiment, Alluvio Aternity tightly correlates aggregated insights on application and device performance data to human reactions, providing total digital experience management for employees.

“Most impacted issues originate beyond the device. If the goal is to enhance the digital experience, DEX solutions must offer end-to-end actionable insights from the network to the actual end user. Alluvio Aternity harnesses the power of the Alluvio Unified Observability portfolio, which delivers multi-dimensional correlation and low code automation across full-fidelity, full-stack telemetry,” said Richard Tworek, CTO, Alluvio at Riverbed. “Our customers also recognize that Aternity is the only DEX solution that provides click-to-render insights and end-user experience data to show the actual user experience on any application or device. Now, Sentiment adds the employee point-of-view, including how they perceive their digital experience. With Sentiment and existing capabilities such as user journey analytics and transaction tracing capabilities, Alluvio Aternity delivers a complete view of the digital experience for the business, employees, and customers.”

Alluvio Aternity full-spectrum Digital Experience Management (DEM) features End User Experience Monitoring (EUEM) and Application Performance Management (APM), and provides insight into the business impact of customer and employee digital experience by capturing and storing technical telemetry and sentiment feedback at scale from employee devices, every type of business application, and cloud-native application service. Deployed as an agent on end-user devices or application infrastructure, Aternity measures what users actually see for every transaction, every app, running on any device. Today, Aternity manages more than four million endpoints globally, and processes over 250 billion activities daily, playing a critical role in the Digital Employee Experience (DEX). Alluvio Aternity is part of the Alluvio Unified Observability portfolio from Riverbed, which also includes network performance management (NPM), IT infrastructure monitoring (ITIM), and Alluvio IQ – the first service built on the new Alluvio Unified Observability platform, a secure, highly available and scalable SaaS platform for cloud-native observability services.

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As businesses increasingly rely on high-performance applications to deliver seamless user experiences, the demand for fast, reliable, and scalable data storage systems has never been greater. Redis — an open-source, in-memory data structure store — has emerged as a popular choice for use cases ranging from caching to real-time analytics. But with great performance comes the need for vigilant monitoring ...

Kubernetes was not initially designed with AI's vast resource variability in mind, and the rapid rise of AI has exposed Kubernetes limitations, particularly when it comes to cost and resource efficiency. Indeed, AI workloads differ from traditional applications in that they require a staggering amount and variety of compute resources, and their consumption is far less consistent than traditional workloads ... Considering the speed of AI innovation, teams cannot afford to be bogged down by these constant infrastructure concerns. A solution is needed ...

AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...