Riverbed Updates NPM Portfolio
November 16, 2020
Share this

Riverbed announced key updates to its Network Performance Management (NPM) portfolio, delivering greater visibility that is crucial to monitoring productivity and performance, as organizations continue to shift toward hybrid-networks and work-from-anywhere models.

Riverbed NPM now includes: more cloud options, increased visibility and analysis of encrypted traffic, and use of artificial intelligence (AI) for behavioral analytics of packets, apps and users for automatically defining baselines and outliers.

Additionally, with Riverbed NPM solutions, organizations can now also create customized dashboards that provide IT and business leaders with real-time insights into overall app performance and the connectivity infrastructure critical for remote working.

“This rise in remote work has not only led to much more geographically dispersed organizations, but to a significant increase in SaaS apps and cloud-based services, which has in turn exposed major gaps in visibility across the hybrid landscape,” said Rich McBee, CEO of Riverbed. “With IT and digital performance linked to the overall business performance of an enterprise, our customers rely on Riverbed NPM solutions to assure the reliability, security and performance of their networks as no other visibility solution can measure every single packet, and flow, across all devices and networks. With the innovations we’re announcing today, and our application acceleration solutions to drive performance, we’re making it easier than ever before for enterprises to have the tools to deliver productivity across the business, even in the face of unprecedented network complexity and an increasingly work-from-anywhere world.”

“More broadly than ever before, the digital enterprise is spread across on-prem, IaaS, SaaS and work-from-anywhere environments. Many NPM tools monitor only some of these environments, leaving big gaps in understanding for IT leaders,” said Dante Malagrino, Chief Development Officer, at Riverbed. “In the latest release of Riverbed’s unified NPM solution, we updated the industry’s most trusted solution to collect and analyze even more information, delivering powerful new insights into encrypted traffic and user activity. Coupled with new behavioral analytics and anomaly detection, Riverbed NPM continues to provide the most holistic and normalized view throughout the enterprise network for efficient troubleshooting and decision-making.”

“Organizations have accelerated digital transformation initiatives to adjust to the new normal – a highly distributed work force and applications environment. ESG research highlights that the top goals of these initiatives are to drive greater operational efficiencies and deliver differentiated customer experiences, yet many struggle with the increased complexity and lack of visibility in these dispersed environments,” stated Bob Laliberte, Senior Analyst, ESG. “Riverbed’s enhanced cloud and AI solutions enable organizations to deliver positive application experiences and increased productivity for remote workers, while the holistic visibility and centralized cloud-based portal means operations can quickly regain control of these highly complex and distributed environments.”

Additionally, with the digital enterprise spread across on-prem, IaaS, SaaS and work-from-anywhere environments and with many workers using their own devices and connecting to company networks using personal WiFi connections or mobile data, attack areas and vulnerabilities have increased. In order to safeguard these newly exposed environments and manage their expanded workloads, IT and security pros need to have unobstructed visibility as explained by customer Depository Trust and Clearing Corporation:

New Cloud and High-Availability Deployment Options: Network operators now have the ability to deploy Riverbed NetProfiler, Flow Gateway and NetIM services directly in the cloud, eliminating the need to procure and deploy physical servers on-premises. Cloud instances provide the same high scale and user experience, with up to 6 million flows per minute (FPM) on Flow Gateway and up to 30 million flows per minute on NetProfiler. Support for cloud deployment includes Azure, Azure Government, AWS and AWS GovCloud.

In addition, NetIM adds robust high availability capabilities to ensure that real-time insight into the health and performance of IT infrastructure is as robust as the infrastructure itself.

Artificial Intelligence Powers Behavioral Analytics of Packets, Apps & Users: A new set of powerful reporting capabilities make it easier than ever to track what’s most important throughout robust and geographically dispersed networks:

- New Adaptive Thresholds​ for AppResponse uses behavioral analytics or AI to automatically create baselines and detect and flag abnormal changes in server response times and total throughput, enabling organizations to address the most critical performance challenges, while eliminating operational overhead associated with unimportant or unactionable alerts and reducing security risks associated with human error or oversight.

- NetProfiler introduces AD Connector 3.0 to automatically associate user names from Active Directory with flagged IP addresses for inclusion in reports, simplifying troubleshooting and providing business relevance to insights.

- NetProfiler expands integration with Riverbed SteelHead with support for custom application groups and enhanced reporting of inbound Network QoS, helping you find and fix performance issues for critical apps, including critical, work-from-home collaboration apps like voice and video, with a unified platform.

Increased Visibility & Insight into Encrypted Traffic Flows: The ubiquity of encrypted network traffic has made it harder for network operators to retain deep visibility into packets, which increases the risk of malicious threats and malware going undetected on the network.

Riverbed AppResponse now provides enhanced insight into encrypted network traffic, including support for Perfect Forward Secrecy (PFS), giving operators the ability to track, report and validate the integrity of SSL/TLS sessions, certificates and cipher suites. Being able to see and track TLS handshake metrics, such as out-of-date TLS certificates, can help ensure that private data, like personal or financial information, is not easily susceptible to theft.

Share this

The Latest

November 24, 2020

Shoppers are heading into Black Friday with high expectations for digital experiences and are only willing to experience a service interruption of five minutes or less to get the best deal, according to the 2020 Black Friday and Cyber Monday eCommerce Trends Study, from xMatters ...

November 23, 2020

Digital Experience Monitoring (DEM) has become significant to businesses more than ever. Global events like Covid continue to disrupt best practices within IT to support business. The pandemic has already forced millions of employees to WFH and adopt a hybrid workspace. Network connectivity and cloud application issues in these environments will continue to impact productivity and slow progress. Even so, transparent migration and deployment of on-premise workloads across multi-cloud providers, by their very nature are complex ...

November 20, 2020

APMdigest posed the following question to the IT Operations community: How should ITOps adapt to the new normal? In response, industry experts offered their best recommendations for how ITOps can adapt to this new remote work environment. Part 5, the final installment in the series, covers open source and emerging technologies ...

November 19, 2020

APMdigest posed the following question to the IT Operations community: How should ITOps adapt to the new normal? In response, industry experts offered their best recommendations for how ITOps can adapt to this new remote work environment. Part 4 covers monitoring and visibility ...

November 18, 2020

APMdigest posed the following question to the IT Operations community: How should ITOps adapt to the new normal? In response, industry experts offered their best recommendations for how ITOps can adapt to this new remote work environment. Part 3 covers automation ...

November 17, 2020

APMdigest posed the following question to the IT Operations community: How should ITOps adapt to the new normal? In response, industry experts offered their best recommendations for how ITOps can adapt to this new remote work environment. Part 2 covers communication and collaboration ...

November 16, 2020

The "New Normal" in IT — the fact that most IT Operations personnel work from home (WFH) today — is here to stay. What started out as a reaction to the COVID-19 pandemic is now a way of life. Many experts agree that IT teams will not be going back to the office any time soon, even if the public health concerns are abated. How should ITOPs adapt to the new normal? That is the question APMdigest posed to the IT industry. ITOps experts — from analysts and consultants to the top vendors — offer their best recommendations for how ITOps can react to this new environment ...

November 12, 2020

The pandemic effectively "shocked" enterprises into pushing the gas on tech initiatives that, on the one hand, support a more flexible, decentralized workforce, but that were by-and-large already on the roadmap, regardless of whether businesses had been planning to support widespread work-from-home or not ...

November 10, 2020

Maintaining call quality with Microsoft Teams is a process, not a onetime event. Network engineers and Microsoft Teams application owners need to be vigilant in preserving optimal call quality to ensure audio, video, and screen-sharing always remain satisfactory for end-users. In this blog, we cover how the Microsoft Teams Call Quality Dashboard (CQD) combined with the audio/video synthetic transaction monitoring improves this maintenance process ...

November 09, 2020

For IT teams, catching errors in applications before they become detrimental to a project is critical. Wouldn't it be nice if there was someone standing over your shoulder, letting you know exactly when, where, and what the issue is so you can correct it immediately? Luckily, there are both application performance management (APM) and application stability management (ASM) solutions available that can do this for you, flagging errors in both the deployment and development stages of applications, before they can create larger issues down the line ...