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Riverbed Updates Visibility Solutions

Riverbed | Aternity added critical visibility and reporting capabilities to its unified visibility solutions, including for popular video and collaboration applications Zoom and Microsoft Teams.

Key updates to the Riverbed Unified Network Performance Management (NPM) portfolio deliver greater application and network intelligence by extracting useful performance data via real-time packet analysis, without having to access packet details directly. In addition to greater visibility into popular video apps, these new capabilities deliver DNS insights and three new TCP metrics, resulting in faster remediation of common IT problems.

The specific updates were made to the Riverbed AppResponse 11.12 release, part of Riverbed’s Unified NPM solution, that enables organizations to deliver full stack network and application analysis, helping organizations capture, store and analyze all application interactions as they cross the network. Using powerful network and application analytics and flexible workflows, AppResponse speeds problem diagnosis and resolution, allowing organizations to resolve problems quickly and provide a greater digital experience for end users.

“Our goal is to support organizations striving to build high-performing, hybrid workplaces...” said David Winikoff, VP, Product Management at Riverbed | Aternity. “The latest release of Riverbed AppResponse is targeted at relieving many of the everyday network issues organizations are experiencing with Zoom and Microsoft Teams, as well as common DNS and TCP issues to make the network safer and employees more productive.”

In today’s hybrid workplace, video usage has grown significantly, and has become a mission critical application to drive team collaboration and greater overall productivity. The singular issue with video collaboration solutions is that they are bandwidth intensive and often suffer from performance issues, especially when users are working from low-bandwidth home networks. To help resolve this problem and improve user experience, Riverbed AppResponse added full visibility into all Zoom and Microsoft Teams media, voice and video.

The AppResponse Unified Communications Analysis (UCA) module now auto-detects Zoom and Microsoft Teams media streams, enabling organizations to better support audio and video traffic and surface the full complement of quality metrics, such as MOS-CQ, MOS-V, jitter, packet loss, new channel rate, and more. These new details will allow IT to quickly diagnose video and call quality issues for end users, ultimately providing a better collaboration and user experience.

The Domain Name System (DNS) is how the Internet maps alphabetic names to numeric Internet Protocol (IP) addresses. When a web address (URL) is typed into a browser, a DNS query is made to learn an IP address of a Web server associated with that name.

To troubleshoot DNS performance and security issues, Riverbed AppResponse added three new DNS Insights to the Application Stream Analysis (ASA) Module, showing results for: all DNS servers; an individual server; and individual DNS transactions.

Transmission Control Protocol (TCP) is considered the heartbeat of the network. It’s the protocol used by nearly all modern applications to exchange messages over the network. The current Riverbed AppResponse ASA module functions like medical imaging for TCP, providing rich details into TCP-based apps. In fact, ASA calculates more than 60 health and activity metrics for TCP.

This new release takes Riverbed TCP analysis to the next level by adding TCP Receive Window, TCP Zero Window, and TCP Out-of-Order to the ASA module. These new TCP metrics enable NetOps users to diagnose serious issues without having to dive into the packets, simplifying analysis and shortening mean time to remediation (MTTR).

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Riverbed Updates Visibility Solutions

Riverbed | Aternity added critical visibility and reporting capabilities to its unified visibility solutions, including for popular video and collaboration applications Zoom and Microsoft Teams.

Key updates to the Riverbed Unified Network Performance Management (NPM) portfolio deliver greater application and network intelligence by extracting useful performance data via real-time packet analysis, without having to access packet details directly. In addition to greater visibility into popular video apps, these new capabilities deliver DNS insights and three new TCP metrics, resulting in faster remediation of common IT problems.

The specific updates were made to the Riverbed AppResponse 11.12 release, part of Riverbed’s Unified NPM solution, that enables organizations to deliver full stack network and application analysis, helping organizations capture, store and analyze all application interactions as they cross the network. Using powerful network and application analytics and flexible workflows, AppResponse speeds problem diagnosis and resolution, allowing organizations to resolve problems quickly and provide a greater digital experience for end users.

“Our goal is to support organizations striving to build high-performing, hybrid workplaces...” said David Winikoff, VP, Product Management at Riverbed | Aternity. “The latest release of Riverbed AppResponse is targeted at relieving many of the everyday network issues organizations are experiencing with Zoom and Microsoft Teams, as well as common DNS and TCP issues to make the network safer and employees more productive.”

In today’s hybrid workplace, video usage has grown significantly, and has become a mission critical application to drive team collaboration and greater overall productivity. The singular issue with video collaboration solutions is that they are bandwidth intensive and often suffer from performance issues, especially when users are working from low-bandwidth home networks. To help resolve this problem and improve user experience, Riverbed AppResponse added full visibility into all Zoom and Microsoft Teams media, voice and video.

The AppResponse Unified Communications Analysis (UCA) module now auto-detects Zoom and Microsoft Teams media streams, enabling organizations to better support audio and video traffic and surface the full complement of quality metrics, such as MOS-CQ, MOS-V, jitter, packet loss, new channel rate, and more. These new details will allow IT to quickly diagnose video and call quality issues for end users, ultimately providing a better collaboration and user experience.

The Domain Name System (DNS) is how the Internet maps alphabetic names to numeric Internet Protocol (IP) addresses. When a web address (URL) is typed into a browser, a DNS query is made to learn an IP address of a Web server associated with that name.

To troubleshoot DNS performance and security issues, Riverbed AppResponse added three new DNS Insights to the Application Stream Analysis (ASA) Module, showing results for: all DNS servers; an individual server; and individual DNS transactions.

Transmission Control Protocol (TCP) is considered the heartbeat of the network. It’s the protocol used by nearly all modern applications to exchange messages over the network. The current Riverbed AppResponse ASA module functions like medical imaging for TCP, providing rich details into TCP-based apps. In fact, ASA calculates more than 60 health and activity metrics for TCP.

This new release takes Riverbed TCP analysis to the next level by adding TCP Receive Window, TCP Zero Window, and TCP Out-of-Order to the ASA module. These new TCP metrics enable NetOps users to diagnose serious issues without having to dive into the packets, simplifying analysis and shortening mean time to remediation (MTTR).

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From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...

Today, organizations are generating and processing more data than ever before. From training AI models to running complex analytics, massive datasets have become the backbone of innovation. However, as businesses embrace the cloud for its scalability and flexibility, a new challenge arises: managing the soaring costs of storing and processing this data ...

Despite the frustrations, every engineer we spoke with ultimately affirmed the value and power of OpenTelemetry. The "sucks" moments are often the flip side of its greatest strengths ... Part 2 of this blog covers the powerful advantages and breakthroughs — the "OTel Rocks" moments ...

OpenTelemetry (OTel) arrived with a grand promise: a unified, vendor-neutral standard for observability data (traces, metrics, logs) that would free engineers from vendor lock-in and provide deeper insights into complex systems ... No powerful technology comes without its challenges, and OpenTelemetry is no exception. The engineers we spoke with were frank about the friction points they've encountered ...

Enterprises are turning to AI-powered software platforms to make IT management more intelligent and ensure their systems and technology meet business needs for efficiency, lowers costs and innovation, according to new research from Information Services Group ...

The power of Kubernetes lies in its ability to orchestrate containerized applications with unparalleled efficiency. Yet, this power comes at a cost: the dynamic, distributed, and ephemeral nature of its architecture creates a monitoring challenge akin to tracking a constantly shifting, interconnected network of fleeting entities ... Due to the dynamic and complex nature of Kubernetes, monitoring poses a substantial challenge for DevOps and platform engineers. Here are the primary obstacles ...

The perception of IT has undergone a remarkable transformation in recent years. What was once viewed primarily as a cost center has transformed into a pivotal force driving business innovation and market leadership ... As someone who has witnessed and helped drive this evolution, it's become clear to me that the most successful organizations share a common thread: they've mastered the art of leveraging IT advancements to achieve measurable business outcomes ...

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Real privacy protection thanks to technology and processes is often portrayed as too hard and too costly to implement. So the most common strategy is to do as little as possible just to conform to formal requirements of current and incoming regulations. This is a missed opportunity ...

The expanding use of AI is driving enterprise interest in data operations (DataOps) to orchestrate data integration and processing and improve data quality and validity, according to a new report from Information Services Group (ISG) ...