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ScienceLogic Updates AIOps Platform

ScienceLogic announced a series of key updates to its AIOps platform to deliver enhanced reliability and security, enterprise enablement, third-party integration, improved user experience, and greater support for data center needs.

The updates include a new integration with Cisco Intersight to enable seamless support for the data center server market, OAuth2.0 security for key ServiceNow Syncpacks, the ability to create Dynamic Applications using the low-code Snippet Framework, and more.

“The latest updates to the ScienceLogic platform demonstrate our commitment to providing our customers with exceptional user experiences by continually enhancing the utility, reliability, and security of the platform,” said Michael Nappi, chief product officer at ScienceLogic. ”As technology continues to evolve at an unprecedented rate and the data center market expands rapidly, we’re pleased to offer the tools necessary to support the needs of a growing base of users.”

Key elements of the updates include:

- New integration with Cisco Intersight to support data center server market: The ScienceLogic platform now integrates with Cisco Intersight, Cisco’s latest data center management tool. This integration enables monitoring of a variety of Cisco server types and will replace existing Server PowerPacks as Cisco transitions to Cisco Intersight. Developed in collaboration with CDW’s Managed Services team, this integration enables customers using unified computer system (UCS) PowerPacks to seamlessly monitor servers in Intersight Managed Mode for Configuration Management Database (CMDB) discovery, providing support for a significant portion of the data center server market.

- Elevated security and system performance with ServiceNow Syncpacks support: The updates to the ScienceLogic platform include upleveled security enhancements designed to protect users’ data and strengthen integration capabilities. By incorporating OAuth2.0, the industry-standard protocol for authorization, users can securely access information hosted by external and third-party web apps. This strengthened security is available for several key ServiceNow Syncpacks, including CMDB, Events, SGC (Service Graph Connector), Catalog, Change, and INC (Incident). With these security features, ScienceLogic has also rolled out multiple package updates to boost system performance, enabling back-end terminals multiplexers (tmux) to run by default to deliver increased reliability and security.

- Updated Dynamic Application Builder (DAB) for enterprise enablement: ScienceLogic’s platform updates have also introduced the latest release of their Dynamic Application Builder (DAB) 1.1, empowering users to create Dynamic Applications using the low-code Snippet Framework entirely outside of the ScienceLogic platform so that it can perform as a standalone desktop application capable of being installed and operated independently on local machines. This update brings significant enhancements including a streamlined user interface and bug fixes to the standalone desktop application to improve user experience. The tool is designed for new and intermediate platform users, allowing them to create Dynamic Applications to poll secure systems like RESTful APIs for configuration data with minimal technical knowledge. The application requires only Docker Desktop to run, enabling users to independently install and operate locally within minutes.

- Improved user experience: Significant enhancements to the user experience on the ScienceLogic SL1 platform, designed to provide more flexibility, improved organization, and streamlined interfaces. One of the key updates is the introduction of a new custom dashboard widget type for HTML content. This allows users to create personalized and informative dashboards tailored to their specific needs. Additionally, the platform now offers custom device investigator layouts and alignments, enabling users to customize the layout and alignment of the Device Investigator for better clarity and focus on critical information. This aids in quicker diagnosis and resolution of issues.

Another major enhancement is the new masked events modal, which streamlines the user experience by providing a more organized and accessible way to manage and view events. This ensures that users can easily track and respond to events with minimal effort. Improvements to the Service Investigator page further enhance usability and efficiency, enabling users to investigate service-related issues more effectively. We have also updated default service policies and interface dashboard widgets to align with best practices and user feedback, providing a more intuitive starting point for all users. Moreover, users can now edit, copy, and rename their Device Investigator layouts, promoting better organization and faster access to the most relevant data.

- SL1 Performance Improvements: Upgrade from OL7 to OL8: ScienceLogic is proud to announce significant performance improvements in its SL1 platform following an upgrade from OL7 to OL8. This upgrade has resulted in a 31% enhancement in CPU performance, with a 34% reduction in CPU usage during data pulls and a 19% decrease in CPU usage for WMI processes. Additionally, SQL query responses are now 14% faster, further boosting data processing efficiency. The SL1 applications have also seen substantial gains. Execution times for large SQL queries have been dramatically reduced from over 4 minutes to less than 60 seconds. Performance improvements are evident in large business services as well, with the time to open 7,000 business services dropping from over 70 seconds to under 10 seconds. The AP2 user interface page response times have been significantly enhanced, and the UI and topology rendering times have been reduced to under 5 seconds at scale.

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ScienceLogic Updates AIOps Platform

ScienceLogic announced a series of key updates to its AIOps platform to deliver enhanced reliability and security, enterprise enablement, third-party integration, improved user experience, and greater support for data center needs.

The updates include a new integration with Cisco Intersight to enable seamless support for the data center server market, OAuth2.0 security for key ServiceNow Syncpacks, the ability to create Dynamic Applications using the low-code Snippet Framework, and more.

“The latest updates to the ScienceLogic platform demonstrate our commitment to providing our customers with exceptional user experiences by continually enhancing the utility, reliability, and security of the platform,” said Michael Nappi, chief product officer at ScienceLogic. ”As technology continues to evolve at an unprecedented rate and the data center market expands rapidly, we’re pleased to offer the tools necessary to support the needs of a growing base of users.”

Key elements of the updates include:

- New integration with Cisco Intersight to support data center server market: The ScienceLogic platform now integrates with Cisco Intersight, Cisco’s latest data center management tool. This integration enables monitoring of a variety of Cisco server types and will replace existing Server PowerPacks as Cisco transitions to Cisco Intersight. Developed in collaboration with CDW’s Managed Services team, this integration enables customers using unified computer system (UCS) PowerPacks to seamlessly monitor servers in Intersight Managed Mode for Configuration Management Database (CMDB) discovery, providing support for a significant portion of the data center server market.

- Elevated security and system performance with ServiceNow Syncpacks support: The updates to the ScienceLogic platform include upleveled security enhancements designed to protect users’ data and strengthen integration capabilities. By incorporating OAuth2.0, the industry-standard protocol for authorization, users can securely access information hosted by external and third-party web apps. This strengthened security is available for several key ServiceNow Syncpacks, including CMDB, Events, SGC (Service Graph Connector), Catalog, Change, and INC (Incident). With these security features, ScienceLogic has also rolled out multiple package updates to boost system performance, enabling back-end terminals multiplexers (tmux) to run by default to deliver increased reliability and security.

- Updated Dynamic Application Builder (DAB) for enterprise enablement: ScienceLogic’s platform updates have also introduced the latest release of their Dynamic Application Builder (DAB) 1.1, empowering users to create Dynamic Applications using the low-code Snippet Framework entirely outside of the ScienceLogic platform so that it can perform as a standalone desktop application capable of being installed and operated independently on local machines. This update brings significant enhancements including a streamlined user interface and bug fixes to the standalone desktop application to improve user experience. The tool is designed for new and intermediate platform users, allowing them to create Dynamic Applications to poll secure systems like RESTful APIs for configuration data with minimal technical knowledge. The application requires only Docker Desktop to run, enabling users to independently install and operate locally within minutes.

- Improved user experience: Significant enhancements to the user experience on the ScienceLogic SL1 platform, designed to provide more flexibility, improved organization, and streamlined interfaces. One of the key updates is the introduction of a new custom dashboard widget type for HTML content. This allows users to create personalized and informative dashboards tailored to their specific needs. Additionally, the platform now offers custom device investigator layouts and alignments, enabling users to customize the layout and alignment of the Device Investigator for better clarity and focus on critical information. This aids in quicker diagnosis and resolution of issues.

Another major enhancement is the new masked events modal, which streamlines the user experience by providing a more organized and accessible way to manage and view events. This ensures that users can easily track and respond to events with minimal effort. Improvements to the Service Investigator page further enhance usability and efficiency, enabling users to investigate service-related issues more effectively. We have also updated default service policies and interface dashboard widgets to align with best practices and user feedback, providing a more intuitive starting point for all users. Moreover, users can now edit, copy, and rename their Device Investigator layouts, promoting better organization and faster access to the most relevant data.

- SL1 Performance Improvements: Upgrade from OL7 to OL8: ScienceLogic is proud to announce significant performance improvements in its SL1 platform following an upgrade from OL7 to OL8. This upgrade has resulted in a 31% enhancement in CPU performance, with a 34% reduction in CPU usage during data pulls and a 19% decrease in CPU usage for WMI processes. Additionally, SQL query responses are now 14% faster, further boosting data processing efficiency. The SL1 applications have also seen substantial gains. Execution times for large SQL queries have been dramatically reduced from over 4 minutes to less than 60 seconds. Performance improvements are evident in large business services as well, with the time to open 7,000 business services dropping from over 70 seconds to under 10 seconds. The AP2 user interface page response times have been significantly enhanced, and the UI and topology rendering times have been reduced to under 5 seconds at scale.

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AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...