Serena Software announced significant advancements to its Orchestrated IT solution set that was specially designed to help today’s agile enterprise take full advantage of mobile, social and the cloud.
Serena’s solutions empower IT stakeholders to automate the continuous delivery of applications on-premise and to the cloud. What’s more, the new solutions allow users to view release activity, analytics and key metrics from mobile devices, such as smart phones and tablets.
Serena’s new and enhanced Orchestrated IT products add developer-driven continuous delivery with cloud provisioning; an IT catalog, control and analytics on smart phones and tablets; and full-cycle social IT capabilities.
New and enhanced Serena solutions to enable Orchestrated IT for the Agile enterprise include:
- The Updated Serena Release Manager Now Supports Continuous Deployment and Cloud Deployment: Serena has added development-driven release management to its already rich support for operations-driven release management for its new Serena Release Manager product.
Development-driven releases are characterized by continuous delivery, which are especially useful during pre-production phases of the application delivery lifecycle. Serena Release Manager also supports intelligent deployments, which deploy only what has changed, reducing deployment time and costs and minimizing business risk.
Serena Release Manager now also provides an enhanced cloud deployment ability, including scheduling and tracking deployments to Amazon Web Services.
- The Updated Serena Service Manager Now Supports Social IT Collaboration: Serena Service Manager is the first Serena Orchestrated IT solution to incorporate the new Orchestrated IT Feed. Leveraging social IT capabilities to resolve issues quickly, the Orchestrated IT Feed allows stakeholders to monitor and participate in customized activity streams, and make more informed decisions as a team. Stakeholders can find and collaborate with an expert, “follow” an item, person or issue, and receive updates via Twitter, Yammer, email or SMS.
- Serena’s New Mobile Request Center Extends Capabilities to Mobile Devices: The brand new Serena Mobile Request Center takes the request fulfillment process mobile, allowing both business and IT users to conveniently browse services and associated SLAs, as well as submit, monitor, fulfill or approve requests from any mobile device. With support including iPhone, iPad, BlackBerry and Android, Serena Mobile Request Center enables approved users in the front or back office to monitor the status of requests and key metrics on the go.
- Serena’s New Mobile Dashboard Introduces IT Analytics on the iPad: Also brand new, the Serena Mobile Dashboard brings important IT analytics to the Apple iPad. With executive adoption of tablets for business on the rise, the Serena Mobile Dashboard lets IT executives use the iPad to access and interact with the latest KPIs and dashboards. Intuitive drill-downs, simple data manipulation and rapid personalization make it easy to find the right information at the right time to run IT more efficiently.
- The Updated Serena Business Manager Adds Social Capabilities for Process Management: Serena Business Manager is the process management platform at the core of all Serena Orchestrated IT solutions. The new Orchestrated IT Feed, Serena’s latest innovation in social IT, makes it easy for IT stakeholders to access and collaborate on the latest information relevant to their jobs. Stakeholders can choose to receive task-related updates in real time via Twitter, Yammer, email or SMS.
“Today’s business is on-line business. Exploiting this reality requires enterprises to be agile in their enhancement and support of externally facing applications. In short, it requires them to be ‘On-Line Agile Enterprises’” commented John Nugent, President and CEO of Serena Software. “Serena’s successful Orchestrated IT approach to IT management has been embraced by leading enterprises across a range of industries. Our ongoing dialog with them led us to release several advancements to our Orchestrated IT solutions that leverage today’s most powerful trends.”
The new Serena Mobile Dashboard is available now on the Apple App Store. Other solutions, including the new Serena Business Manager, will be generally available in Q4 2012.
The Latest
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...
In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...
In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...
In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...
In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...
In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...
From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...