Serena Software announced the immediate availability of a significant new release of Serena IT Dashboard, providing improved visibility into end-to-end IT process performance and new accessibility on mobile devices.
The new Serena IT Dashboard provides key performance indicators (KPIs) and dashboards that are specifically designed for application lifecycle management (ALM) and IT Service Management (ITSM) processes.
With this release, customers now have an enterprise dashboard tying together all Serena technologies, including performance metrics of both mainframe and distributed systems.
The new Serena IT Dashboard offers built-in best practices, along with easily configurable views, so IT executives can avoid the let-down of BI initiatives, and instead quickly deploy an enterprise IT intelligence solution that easily adapts to their changing environment. Integrating with the mainframe, and now also available on tablets, smartphones and laptops, Serena IT Dashboard delivers IT intelligence with “BYOD” (bring-your-own-device) efficiency.
Significant new features and capabilities of the new Serena IT Dashboard include:
- Mobile access, which delivers “anytime/anywhere” visibility to the latest KPIs and dashboards to executives.
- Integration of Serena ChangeMan ZMF with Serena Release Manager, which now includes visibility into key mainframe and application development metrics.
- A flexible and modern architecture that is based on the latest analytics, providing consolidated IT metrics via the Web.
- The dashboard is also vendor-agnostic, providing real-time data on both Serena and other third-party tools.
“We are thrilled to announce yet another major product innovation milestone from Serena. Our application lifecycle management and IT service management customers now have access to the same insight and intelligence as costly and complex BI tools and dashboards. With today’s announcement, we are also offering the ability for our customers to gain access to this intelligence via an iPad and other devices for optimized reach and mobility,” said Jeff Westenhaver, Global Product Manager for Mainframe and Release Management Solutions at Serena Software.
The Latest
Nearly all (99%) globa IT decision makers, regardless of region or industry, recognize generative AI's (GenAI) transformative potential to influence change within their organizations, according to The Elastic Generative AI Report ...
Agent-based approaches to real user monitoring (RUM) simply do not work. If you are pitched to install an "agent" in your mobile or web environments, you should run for the hills ...
The world is now all about end-users. This paradigm of focusing on the end-user was simply not true a few years ago, as backend metrics generally revolved around uptime, SLAs, latency, and the like. DevOps teams always pitched and presented the metrics they thought were the most correlated to the end-user experience. But let's be blunt: Unless there was an egregious fire, the correlated metrics were super loose or entirely false ...
This year, New Relic published the State of Observability for Financial Services and Insurance Report to share insights derived from the 2023 Observability Forecast on the adoption and business value of observability across the financial services industry (FSI) and insurance sectors. Here are seven key takeaways from the report ...
In MEAN TIME TO INSIGHT Episode 4 - Part 2, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at Enterprise Management Associates (EMA) discusses artificial intelligence and AIOps ...
In the course of EMA research over the last twelve years, the message for IT organizations looking to pursue a forward path in AIOps adoption is overall a strongly positive one. The benefits achieved are growing in diversity and value ...
Today, as enterprises transcend into a new era of work, surpassing the revolution, they must shift their focus and strategies to thrive in this environment. Here are five key areas that organizations should prioritize to strengthen their foundation and steer themselves through the ever-changing digital world ...
If there's one thing we should tame in today's data-driven marketing landscape, this would be data debt, a silent menace threatening to undermine all the trust you've put in the data-driven decisions that guide your strategies. This blog aims to explore the true costs of data debt in marketing operations, offering four actionable strategies to mitigate them through enhanced marketing observability ...
Gartner has highlighted the top trends that will impact technology providers in 2024: Generative AI (GenAI) is dominating the technical and product agenda of nearly every tech provider ...
In MEAN TIME TO INSIGHT Episode 4 - Part 1, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at Enterprise Management Associates (EMA) discusses artificial intelligence and network management ...