Service-now.com has been named to the Wall Street Journal "Next Big Thing" list. The Wall Street Journal analyzed 5,743 organizations in order to identify the top 50 privately held, venture-backed companies.
The publication ranked these organizations according to both financial and qualitative components and also identified intangibles as key factors in its decision. Service-now.com was one of only 14 companies on the 2011 list to also be included in 2010.
Service-now.com is recognized for being first to deliver SaaS for enterprise IT. Customer success has helped the company become one of the fastest-growing in the world. Service-now.com continues its explosive ascendancy in the enterprise IT management market as more new customers select the cloud service over any other ITSM offering. Now hundreds of enterprise organizations use Service-now.com to help provide better IT service for approximately six million end users around the world.
In an article accompanying the list, the Wall Street Journal suggested a common factor to selected companies is the incorporation of social-networking capabilities into their offerings. In February, Service-now.com announced availability of its Winter 2011 release which included the first-ever social network built for enterprise IT. Service-now.com social IT includes the functionality of social media and the community of social networking for the purpose of improving IT support and boosting productivity.
Service-now.com Winter 2011 release coincided with the introduction of IT 3.0, a natural evolution of IT built on the essentials of people, process and technology. IT 3.0 represents a people-centric view of IT service by using recent advances in technology and a more-practical approach to process, helping the business through familiar usability, cloud services and social IT.
The rankings for the 2011 Next Big Thing list were calculated based on how each company scored in the following five components:
* The track record of success for the venture-capital investors who sit on the company's board.
* The amount of capital raised by the company over past three years.
* An editorial ranking.
* The track record of success for the entrepreneurial CEO and founders.
* The recent growth in value of the company.
The Latest
A vast majority (89%) of organizations have rapidly expanded their technology in the past few years and three quarters (76%) say it's brought with it increased "chaos" that they have to manage, according to Situation Report 2024: Managing Technology Chaos from Software AG ...
In 2024 the number one challenge facing IT teams is a lack of skilled workers, and many are turning to automation as an answer, according to IT Trends: 2024 Industry Report ...
Organizations are continuing to embrace multicloud environments and cloud-native architectures to enable rapid transformation and deliver secure innovation. However, despite the speed, scale, and agility enabled by these modern cloud ecosystems, organizations are struggling to manage the explosion of data they create, according to The state of observability 2024: Overcoming complexity through AI-driven analytics and automation strategies, a report from Dynatrace ...
Organizations recognize the value of observability, but only 10% of them are actually practicing full observability of their applications and infrastructure. This is among the key findings from the recently completed Logz.io 2024 Observability Pulse Survey and Report ...
Businesses must adopt a comprehensive Internet Performance Monitoring (IPM) strategy, says Enterprise Management Associates (EMA), a leading IT analyst research firm. This strategy is crucial to bridge the significant observability gap within today's complex IT infrastructures. The recommendation is particularly timely, given that 99% of enterprises are expanding their use of the Internet as a primary connectivity conduit while facing challenges due to the inefficiency of multiple, disjointed monitoring tools, according to Modern Enterprises Must Boost Observability with Internet Performance Monitoring, a new report from EMA and Catchpoint ...
Choosing the right approach is critical with cloud monitoring in hybrid environments. Otherwise, you may drive up costs with features you don’t need and risk diminishing the visibility of your on-premises IT ...
Consumers ranked the marketing strategies and missteps that most significantly impact brand trust, which 73% say is their biggest motivator to share first-party data, according to The Rules of the Marketing Game, a 2023 report from Pantheon ...
Digital experience monitoring is the practice of monitoring and analyzing the complete digital user journey of your applications, websites, APIs, and other digital services. It involves tracking the performance of your web application from the perspective of the end user, providing detailed insights on user experience, app performance, and customer satisfaction ...
Enterprises are experiencing a 13% year-over-year increase in customer-facing incidents, reflecting rising levels of complexity and risk as businesses drive operational transformation at scale, according to the 2024 State of Digital Operations study from PagerDuty ...
