ServiceNow launched its new partner certification program, designed to help partners differentiate themselves in the growing market for SaaS and IT management. ServiceNow now offers classroom and online training courses and certifications for partners in ServiceNow sales, administration and support.
The ServiceNow Partner Certification Program aims to provide partners with the tools they need to grow their businesses exponentially. The program allows current and prospective partners to become ServiceNow Certified Professionals based on their ServiceNow implementation success, expertise with the ServiceNow platform as a service (PaaS), and customer satisfaction. The program is synonymous with the company's aggressive growth strategy as outlined at its recent Knowledge11Partner Summit.
To support the new Partner Certification Program, ServiceNow is providing new curriculum through a dedicated training team. Jon Lloyd, ServiceNow Director of Global Learning, is managing the new curriculum and built similar programs at Macromedia, Adobe and Websense.
The program made its debut at ServiceNow Knowledge11, the company's recent user conference, where dozens of partners took the new ServiceNow system administrator certification test. The ServiceNow admin certification, as well as severalServiceNow training courses, is now available multiple times monthly in various locations around the world.
The Latest
This blog presents the case for a radical new approach to basic information technology (IT) education. This conclusion is based on a study of courses and other forms of IT education which purport to cover IT "fundamentals" ...
To achieve maximum availability, IT leaders must employ domain-agnostic solutions that identify and escalate issues across all telemetry points. These technologies, which we refer to as Artificial Intelligence for IT Operations, create convergence — in other words, they provide IT and DevOps teams with the full picture of event management and downtime ...
APMdigest and leading IT research firm Enterprise Management Associates (EMA) are partnering to bring you the EMA-APMdigest Podcast, a new podcast focused on the latest technologies impacting IT Operations. In Episode 2 - Part 1 Pete Goldin, Editor and Publisher of APMdigest, discusses Network Observability with Shamus McGillicuddy, Vice President of Research, Network Infrastructure and Operations, at EMA ...
CIOs have stepped into the role of digital leader and strategic advisor, according to the 2023 Global CIO Survey from Logicalis ...
Synthetic monitoring is crucial to deploy code with confidence as catching bugs with E2E tests on staging is becoming increasingly difficult. It isn't trivial to provide realistic staging systems, especially because today's apps are intertwined with many third-party APIs ...
Recent EMA field research found that ServiceOps is either an active effort or a formal initiative in 78% of the organizations represented by a global panel of 400+ IT leaders. It is relatively early but gaining momentum across industries and organizations of all sizes globally ...
Managing availability and performance within SAP environments has long been a challenge for IT teams. But as IT environments grow more complex and dynamic, and the speed of innovation in almost every industry continues to accelerate, this situation is becoming a whole lot worse ...
Harnessing the power of network-derived intelligence and insights is critical in detecting today's increasingly sophisticated security threats across hybrid and multi-cloud infrastructure, according to a new research study from IDC ...
Recent research suggests that many organizations are paying for more software than they need. If organizations are looking to reduce IT spend, leaders should take a closer look at the tools being offered to employees, as not all software is essential ...
Organizations are challenged by tool sprawl and data source overload, according to the Grafana Labs Observability Survey 2023, with 52% of respondents reporting that their companies use 6 or more observability tools, including 11% that use 16 or more.