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ServiceNow to Acquire Sweagle

ServiceNow has signed an agreement to acquire Sweagle, a Belgium‑based configuration data management company.

The transaction will extend ServiceNow’s DevOps and IT Operations Management (ITOM) capabilities, giving customers the ability to leverage machine learning to identify and help prevent potential misconfigurations from causing outages in production and speeding up remediation.

Sweagle provides a single source of truth for configuration data that is otherwise spread across many tools. With Sweagle, ServiceNow customers can identify and intercept application and infrastructure inconsistencies during agile development cycles.

“With capabilities for configuration data management from Sweagle, we will empower DevOps teams to deliver application and infrastructure changes more rapidly while reducing risk,” said RJ Jainendra, VP and GM of DevOps and IT Business Management at ServiceNow. “Sweagle also brings deep DevOps talent to ServiceNow. Both founders are pioneers in configuration data management, and we are honored to have this talent join our team as we continue to help customers compete and win in a digital economy.”

Along with its DevOps and IT Operations Management Health solutions, Sweagle will help accelerate ServiceNow’s newly introduced Service Graph roadmap by managing configuration data for public and private cloud environments and modern application architectures, like microservices, containers, and serverless computing. As organizations focus on delivering great experiences to employees and customers, they often must navigate 50,000 or more configuration data items to make a single enterprise application work correctly. With Sweagle, ServiceNow customers can quickly deploy applications and infrastructure as code changes more frequently on a single data platform.

“Today, configuration data is as important as having good code – and this is the foundation that Sweagle was built on,” said Mark Verstockt, CEO and co‑founder of Sweagle. “We are proud to join ServiceNow as it continues to enable digital transformation and drive customer success. Every day something goes wrong in a company related to bad configuration data. Together, we can help customers deliver higher‑quality applications without the need for manual work, all while reducing cost.”

Sweagle was founded in 2017 by CEO Mark Verstockt and CTO Benny Van de Sompele.

ServiceNow expects to complete the acquisition at the beginning of Q3 2020. Financial terms of the deal were not disclosed.

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ServiceNow to Acquire Sweagle

ServiceNow has signed an agreement to acquire Sweagle, a Belgium‑based configuration data management company.

The transaction will extend ServiceNow’s DevOps and IT Operations Management (ITOM) capabilities, giving customers the ability to leverage machine learning to identify and help prevent potential misconfigurations from causing outages in production and speeding up remediation.

Sweagle provides a single source of truth for configuration data that is otherwise spread across many tools. With Sweagle, ServiceNow customers can identify and intercept application and infrastructure inconsistencies during agile development cycles.

“With capabilities for configuration data management from Sweagle, we will empower DevOps teams to deliver application and infrastructure changes more rapidly while reducing risk,” said RJ Jainendra, VP and GM of DevOps and IT Business Management at ServiceNow. “Sweagle also brings deep DevOps talent to ServiceNow. Both founders are pioneers in configuration data management, and we are honored to have this talent join our team as we continue to help customers compete and win in a digital economy.”

Along with its DevOps and IT Operations Management Health solutions, Sweagle will help accelerate ServiceNow’s newly introduced Service Graph roadmap by managing configuration data for public and private cloud environments and modern application architectures, like microservices, containers, and serverless computing. As organizations focus on delivering great experiences to employees and customers, they often must navigate 50,000 or more configuration data items to make a single enterprise application work correctly. With Sweagle, ServiceNow customers can quickly deploy applications and infrastructure as code changes more frequently on a single data platform.

“Today, configuration data is as important as having good code – and this is the foundation that Sweagle was built on,” said Mark Verstockt, CEO and co‑founder of Sweagle. “We are proud to join ServiceNow as it continues to enable digital transformation and drive customer success. Every day something goes wrong in a company related to bad configuration data. Together, we can help customers deliver higher‑quality applications without the need for manual work, all while reducing cost.”

Sweagle was founded in 2017 by CEO Mark Verstockt and CTO Benny Van de Sompele.

ServiceNow expects to complete the acquisition at the beginning of Q3 2020. Financial terms of the deal were not disclosed.

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Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

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