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ServiceNow to Invest $1 Billion in ServiceNow Ventures by 2026

ServiceNow announced its commitment to deploy $1 billion in investment capital to ServiceNow Ventures, the company’s global strategic investment arm, by 2026.

The company’s increased multi‑year investment and strategy expansion is reflective of its ongoing commitment to grow and scale the next generation of enterprise technology companies and combined with the power of the ServiceNow Platform, can see over the horizon to solve future customer problems.

“Net‑new innovation is the only way forward. With our multi‑faceted investment strategy, ServiceNow Ventures is seeking out visionary founders and their game‑changing ideas to bring greater value to the ServiceNow Platform, our broader ecosystem, and the industry as a whole,” said Philip Kirk, SVP of corporate business development at ServiceNow. “With a steadfast commitment to transform the future of work, we are excited to deepen our investments, collaboration, and mentorship with companies that share in our purpose and mission to revolutionize the way work gets done.”

To date, ServiceNow Ventures has deployed approximately $300 million of this target capital investment across nearly 45 portfolio companies since its inception in 2015.

The expansion of ServiceNow Ventures will focus on three strategic areas:

- Investing in and nurturing emerging companies with innovative technologies that add value across ServiceNow’s platform, workflows, and end markets. These direct minority investments also provide over‑the‑horizon visibility into market trends and emerging players. Core investment areas include AI, ML, hyper automation, distributed cloud, total experience, and data intelligence. In addition to investing capital, ServiceNow Ventures advises companies at all stages of growth, from validating product strategy to helping scale go‑to‑market programs.

- Expanding the ServiceNow ecosystem and accelerating growth with partners in key global markets. The company’s Ecosystem Ventures program is focused on strategic balance sheet investments to grow talent capacity and accelerate business objectives and capabilities with go‑to‑market partners that are helping drive customer adoption of the Now Platform globally.

- Scaling software companies through differentiated, operator‑led venture funds. These indirect fund investments enable ServiceNow to partner with investors who share the company’s operational‑centric investment strategy. ServiceNow recently became a strategic partner with Smith Point Capital, LLC, an operator‑led enterprise software venture investment firm founded by software industry veteran and CEO Keith Block, as well as an anchor investor in their inaugural fund. Smith Point’s differentiated approach focuses on collaborating with the most innovative software businesses to implement proven, best‑in‑class revenue growth, innovation, and operational strategies to accelerate financial and market success.

"There is a significant opportunity to accelerate growth with both new and emerging go‑to‑market partners in targeted regions across the world,” said David Parsons, SVP of ecosystem ventures at ServiceNow. “The goal of our Ecosystem Ventures initiative is to make strategic investments that can close specific go‑to‑market capability, competency, and capacity gaps.”

This differentiated investment strategy is a key driver of ServiceNow’s growth. As the company continues to innovate and expand its portfolio, the ServiceNow Platform and workflow products and solutions touch more market trends and disruptions than ever. ServiceNow is uniquely positioned to find efficient, differentiated ways of solving customer problems by partnering with best‑in‑class organizations that share the company’s purpose to make the world work better for everyone.

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ServiceNow to Invest $1 Billion in ServiceNow Ventures by 2026

ServiceNow announced its commitment to deploy $1 billion in investment capital to ServiceNow Ventures, the company’s global strategic investment arm, by 2026.

The company’s increased multi‑year investment and strategy expansion is reflective of its ongoing commitment to grow and scale the next generation of enterprise technology companies and combined with the power of the ServiceNow Platform, can see over the horizon to solve future customer problems.

“Net‑new innovation is the only way forward. With our multi‑faceted investment strategy, ServiceNow Ventures is seeking out visionary founders and their game‑changing ideas to bring greater value to the ServiceNow Platform, our broader ecosystem, and the industry as a whole,” said Philip Kirk, SVP of corporate business development at ServiceNow. “With a steadfast commitment to transform the future of work, we are excited to deepen our investments, collaboration, and mentorship with companies that share in our purpose and mission to revolutionize the way work gets done.”

To date, ServiceNow Ventures has deployed approximately $300 million of this target capital investment across nearly 45 portfolio companies since its inception in 2015.

The expansion of ServiceNow Ventures will focus on three strategic areas:

- Investing in and nurturing emerging companies with innovative technologies that add value across ServiceNow’s platform, workflows, and end markets. These direct minority investments also provide over‑the‑horizon visibility into market trends and emerging players. Core investment areas include AI, ML, hyper automation, distributed cloud, total experience, and data intelligence. In addition to investing capital, ServiceNow Ventures advises companies at all stages of growth, from validating product strategy to helping scale go‑to‑market programs.

- Expanding the ServiceNow ecosystem and accelerating growth with partners in key global markets. The company’s Ecosystem Ventures program is focused on strategic balance sheet investments to grow talent capacity and accelerate business objectives and capabilities with go‑to‑market partners that are helping drive customer adoption of the Now Platform globally.

- Scaling software companies through differentiated, operator‑led venture funds. These indirect fund investments enable ServiceNow to partner with investors who share the company’s operational‑centric investment strategy. ServiceNow recently became a strategic partner with Smith Point Capital, LLC, an operator‑led enterprise software venture investment firm founded by software industry veteran and CEO Keith Block, as well as an anchor investor in their inaugural fund. Smith Point’s differentiated approach focuses on collaborating with the most innovative software businesses to implement proven, best‑in‑class revenue growth, innovation, and operational strategies to accelerate financial and market success.

"There is a significant opportunity to accelerate growth with both new and emerging go‑to‑market partners in targeted regions across the world,” said David Parsons, SVP of ecosystem ventures at ServiceNow. “The goal of our Ecosystem Ventures initiative is to make strategic investments that can close specific go‑to‑market capability, competency, and capacity gaps.”

This differentiated investment strategy is a key driver of ServiceNow’s growth. As the company continues to innovate and expand its portfolio, the ServiceNow Platform and workflow products and solutions touch more market trends and disruptions than ever. ServiceNow is uniquely positioned to find efficient, differentiated ways of solving customer problems by partnering with best‑in‑class organizations that share the company’s purpose to make the world work better for everyone.

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For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...