ServiceNow Transforms Partner Programs
May 28, 2020
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ServiceNow announced expanded partner programs and industry‑aligned solutions to empower its Global Partner Ecosystem to grow with ServiceNow and accelerate customers’ digital transformation as they help companies adjust to the way we will work in the future.

The new programs and solutions will be highlighted at ServiceNow’s Global Partner Ecosystem Summit today, as part of the company’s Knowledge 2020 Digital Experience.

“The way people work is changing and the way that companies engage customers is driving a new era of employee and customer experiences,” said David M. Parsons, ServiceNow Senior Vice President of Global Alliances and Channel. “Now more than ever, ServiceNow’s industry and workflow capabilities paired with partners’ industry experience can help customers of all sizes and across all industries make work, work better for people.”

Highlights of ServiceNow’s new global partner programs and solutions include the following.

- ServiceNow Partner Industry Solutions: Unveiled today, ServiceNow Partner Industry Solutions is a new marketplace that showcases partner solutions designed to address the industry‑specific workflow and digital transformation needs of our joint customers. The showcase will enable partners to drive differentiation, champion their industry expertise, and unlock new growth opportunities by reaching ServiceNow’s customers across the globe. ServiceNow Partner Industry Solutions are expected to be available in the second half of 2020.

- Built on Now: ServiceNow also launched the Built on Now program, a new app monetization framework that enables partners to build, test, certify, distribute, and sell digital workflows for the Now Platform, at scale, through the ServiceNow Store, OEM PaaS, and Service Provider (SP) channels. Partners can leverage the Built on Now designation to differentiate offerings and will be able to better showcase their specific areas of expertise and drive customers to solutions built on the Now Platform.

- Now Value methodology: Now Value methodology is a customer success system that pulls learnings from ServiceNow implementations to equip partners with the tools, best practices, and frameworks needed to enable business value for customers. Harnessing expertise across enterprise functions, industries, and the ServiceNow partner ecosystem, Now Value accelerates the creation of exceptional business outcomes across a customer’s digital transformation journey. Enabling Now Value, ServiceNow announced this week Now Create, a new application providing customers and partners with step‑by‑step guidance to create exceptional business outcomes with the Now Platform. Now Create delivers an intuitive user experience with a prescriptive methodology, leading practices, and accelerators to help customers and partners deliver implementations and upgrades faster and with less risk.

ServiceNow is extending the enrollment deadline for its next generation Service Provider program to September 30, 2020 to support current and prospective partners as companies navigate these unprecedented times. The transformed program benefits will be made available this summer to provide additional program enhancements, a world‑class segmentation & coverage model, as well as new commercial term constructs that will help accelerate growth opportunities for Service Providers.

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