SmartBear Software has integrated the AppDynamics Application Intelligence Platform with the company’s AlertSite UXM Performance Monitoring Platform, allowing development and operations teams to quickly detect ‘customer experience’ degradations and errors, and trace the root cause of these problems to the exact segment of the application’s code.
AlertSite provides proactive monitoring of APIs, Web and SaaS applications and mobile apps by running monitors from SmartBear’s global network of nodes or at a customer deployed private node. These monitors are performance tests depicting typical customer interactions and check for availability, functional correctness and responsiveness. These tests can also be run for SLA monitoring and benchmarking. As these tests are run continuously, AlertSite UXM allows IT operations teams to detect degradations and errors proactively before end users encounter a problem.
In order to correlate errors and degradations with application back end tiers and rapidly troubleshoot code level issues, SmartBear has integrated AppDynamics Application Intelligence Platform into AlertSite UXM. The AppDynamics Application Intelligence Platform collects data related to the code path a transaction takes from the application server all the way to the back end databases. Customers of both products are now able to drill down from an AlertSite transaction, directly into the related AppDynamics trace at the code level.
“In order to identify the root cause of performance issues that are in the application code, it is necessary to have visibility into the entire structure of the application and all the components that make up the back end tiers, since the root cause of an issue could be anywhere,” said Anand Sundaram VP of Products, AlertSite UXM. “This can be complicated and costly in terms of money, time, resources and lost business. Many of the tools used provide good information but only shed light into a piece of the larger puzzle. The integration of AppDynamics with AlertSite UXM is the perfect marriage, allowing customers to easily detect and correlate issues in the application code, thereby reducing MTTR.”
“We are thrilled to team with SmartBear to offer our customers a seamless solution that ties in a best-in-class synthetic monitoring solution closely with our industry leading platform to provide application level root cause visibility,” said Matthew Polly, VP of Worldwide Alliances at AppDynamics. “This complementary combination of SmartBear’s AlertSite UXM and AppDynamics means that our customers can get alerted to performance issues quickly and can fix them before end users even detect a problem.”
It is free to register for AlertSite UXM, giving anyone with an API, Web or mobile application, the capability they need to make sure that their critical transactions are available, working correctly and not frustrating their users.
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