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SolarWinds New Capabilites for IT Operational Resiliency

SolarWinds announced new enhancements across the SolarWinds portfolio offering expanded capabilities across observability, incident response, service management, and AI-powered automation—empowering IT teams to navigate complex hybrid environments, accelerate issue resolution, and ensure business continuity in an increasingly complex hybrid IT landscape.

“One of the biggest concerns we hear from customers is how to stay resilient amid rapid technological advancements and economic pressures,” said Cullen Childress, Chief Product Officer at SolarWinds. “Every new wave of change—from digital transformation to generative AI—feels like a storm threatening their business. They need solutions that not only help them adapt but also strengthen their ability to thrive in the face of disruption.”

The SolarWinds integrated portfolio of observability, incident response, and service management, powered by SolarWinds® AI, correlates alerts, improves decision-making, and accelerates issue resolution. This unified approach enhances performance, availability, and control across complex hybrid IT ecosystems to deliver unmatched operational resilience.

Key Enhancements Across the SolarWinds Portfolio:

  • Squadcast Incident Response:  New to the SolarWinds portfolio, Squadcast Incident Response unites people, processes, and technology, providing a proactive, structured approach to incident response and resolution. Squadcast brings AI-powered alert isolation, on-call management, multi-source alert correlation, standardized runbooks, status pages, and Microsoft Teams® and Slack® integration for incident swarming, leading to faster issue identification so organizations can minimize downtime, reduce remediation time, and maintain operational resilience.
  • SolarWinds Observability

-Now supports expanded hybrid IT awareness with deeper and broader single-pane-of-glass visibility across major cloud vendors, including GCP, AWS®, Azure®, and on-premises environments. These expanded capabilities help ensure a unified and detailed view of your entire hybrid IT environment, enabling proactive management and optimization.
-The AI-powered Log Insights feature surfaces critical insights from large volumes of log data, identifying patterns, anomalies, and trends that might indicate potential issues. This aids in proactive problem resolution and improves operational resilience by detecting issues before they become major incidents.
-Root Cause Assist leverages SolarWinds AI to help identify the underlying causes of problems or issues by analyzing data and providing rich, contextual insights. This function automates and accelerates the analysis of application performance issues.

  • SolarWinds Database Observability: Entering Tech Preview, SolarWinds AI Query Assist improves database queries by automatically analyzing query patterns and suggesting optimal query rewrites. This provides more accurate and efficient query optimization, helping DBAs improve efficiency and lower production costs caused by excessively long-running queries.
  • SolarWinds Service Desk: SolarWinds AI Runbook generation automates the manual and time-consuming task of compiling and formatting pre-written operational guides into new runbooks with standardized resolution processes that enhance operational efficiency and improve incident response times.  Data masking improves an organization’s compliance with governance and industry regulations of PII, PCI, and sensitive data by masking sensitive information and preventing inadvertent sharing.

“Learning and adapting, core pillars of operational resilience, have been at the heart of success for SolarWinds over the past 25 years,” said Sudhakar Ramakrishna, CEO of SolarWinds. “Our mission is to share that knowledge with our customers, equipping them with solutions that help them navigate the IT operational resiliency challenges of today and tomorrow’s dynamic IT landscape.”

The new enhancements to the SolarWinds portfolio are available now, with deployment options tailored to meet the needs of organizations of all sizes.

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SolarWinds New Capabilites for IT Operational Resiliency

SolarWinds announced new enhancements across the SolarWinds portfolio offering expanded capabilities across observability, incident response, service management, and AI-powered automation—empowering IT teams to navigate complex hybrid environments, accelerate issue resolution, and ensure business continuity in an increasingly complex hybrid IT landscape.

“One of the biggest concerns we hear from customers is how to stay resilient amid rapid technological advancements and economic pressures,” said Cullen Childress, Chief Product Officer at SolarWinds. “Every new wave of change—from digital transformation to generative AI—feels like a storm threatening their business. They need solutions that not only help them adapt but also strengthen their ability to thrive in the face of disruption.”

The SolarWinds integrated portfolio of observability, incident response, and service management, powered by SolarWinds® AI, correlates alerts, improves decision-making, and accelerates issue resolution. This unified approach enhances performance, availability, and control across complex hybrid IT ecosystems to deliver unmatched operational resilience.

Key Enhancements Across the SolarWinds Portfolio:

  • Squadcast Incident Response:  New to the SolarWinds portfolio, Squadcast Incident Response unites people, processes, and technology, providing a proactive, structured approach to incident response and resolution. Squadcast brings AI-powered alert isolation, on-call management, multi-source alert correlation, standardized runbooks, status pages, and Microsoft Teams® and Slack® integration for incident swarming, leading to faster issue identification so organizations can minimize downtime, reduce remediation time, and maintain operational resilience.
  • SolarWinds Observability

-Now supports expanded hybrid IT awareness with deeper and broader single-pane-of-glass visibility across major cloud vendors, including GCP, AWS®, Azure®, and on-premises environments. These expanded capabilities help ensure a unified and detailed view of your entire hybrid IT environment, enabling proactive management and optimization.
-The AI-powered Log Insights feature surfaces critical insights from large volumes of log data, identifying patterns, anomalies, and trends that might indicate potential issues. This aids in proactive problem resolution and improves operational resilience by detecting issues before they become major incidents.
-Root Cause Assist leverages SolarWinds AI to help identify the underlying causes of problems or issues by analyzing data and providing rich, contextual insights. This function automates and accelerates the analysis of application performance issues.

  • SolarWinds Database Observability: Entering Tech Preview, SolarWinds AI Query Assist improves database queries by automatically analyzing query patterns and suggesting optimal query rewrites. This provides more accurate and efficient query optimization, helping DBAs improve efficiency and lower production costs caused by excessively long-running queries.
  • SolarWinds Service Desk: SolarWinds AI Runbook generation automates the manual and time-consuming task of compiling and formatting pre-written operational guides into new runbooks with standardized resolution processes that enhance operational efficiency and improve incident response times.  Data masking improves an organization’s compliance with governance and industry regulations of PII, PCI, and sensitive data by masking sensitive information and preventing inadvertent sharing.

“Learning and adapting, core pillars of operational resilience, have been at the heart of success for SolarWinds over the past 25 years,” said Sudhakar Ramakrishna, CEO of SolarWinds. “Our mission is to share that knowledge with our customers, equipping them with solutions that help them navigate the IT operational resiliency challenges of today and tomorrow’s dynamic IT landscape.”

The new enhancements to the SolarWinds portfolio are available now, with deployment options tailored to meet the needs of organizations of all sizes.

The Latest

AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...