SolarWinds Partners with OpsGenie
January 04, 2017
Share this

SolarWinds announced a strategic partnership with OpsGenie, an alerting and on-call management solution for development and operations teams.

The partnership comes as SolarWinds discontinues its free alert aggregation tool, SolarWinds Alert Central.

“When considering the future for SolarWinds Alert Central, we surveyed the market and quickly realized OpsGenie is doing a great job filling the gap we originally identified,” said Mav Turner, Senior Director, Product Management, SolarWinds. “While we believe SolarWinds Alert Central was effective at meeting many of our customers’ alert management needs, we want to make sure they have the right long-term solution to solve all of their alerting and on-call management needs, and that’s what OpsGenie will provide them. I’m extremely excited about the benefits the SolarWinds and OpsGenie partnership will provide our customers.”

OpsGenie provides an incident response solution specifically tailored to SolarWinds customers. With OpsGenie, SolarWinds customers can create customized on-call incident response teams that match their operational structure. OpsGenie also has an efficient and easy-to-apply bi-directional integration with SolarWinds Network Performance Monitor (NPM). This allows OpsGenie to determine the right people to notify based on on-call schedules; dispatch alerts using email, text message (SMS), phone call and iPhone and Android push notification; and escalate until an alert is acknowledged or closed.

“OpsGenie is excited to be the Alerting and On-Call Management platform of choice for SolarWinds and its customers,” said Berkay Mollamustafoaglu, CEO, OpsGenie. “We firmly believe that OpsGenie will provide SolarWinds customers the features they need at a price point that makes sense, including a free tier for existing SolarWinds Alert Central users.”

Share this

The Latest

October 21, 2019

An effective breakpoint strategy helps deliver sharp, properly sized images, which are some of the most compelling pieces of content on a web page. Lack of such a strategy can lead to jagged images or ones that take too long to render due to excessive size, potentially reducing the overall effectiveness of web pages — and driving down the quality of the user experience. In this blog, we will explore just how significant image breakpoints are to businesses, and some important device-related factors to consider in image breakpoint decisions to deliver the optimally-sized web image every time ...

October 17, 2019

As the data generated by organizations grows, APM tools are now required to do a lot more than basic monitoring of metrics. Modern data is often raw and unstructured and requires more advanced methods of analysis. The tools must help dig deep into this data for both forensic analysis and predictive analysis. To extract more accurate and cheaper insights, modern APM tools use Big Data techniques to store, access, and analyze the multi-dimensional data ...

October 16, 2019

Modern enterprises are generating data at an unprecedented rate but aren't taking advantage of all the data available to them in order to drive real-time, actionable insights. According to a recent study commissioned by Actian, more than half of enterprises today are unable to efficiently manage nor effectively use data to drive decision-making ...

October 15, 2019

According to a study by Forrester Research, an enhanced UX design can increase the conversion rate by 400%. If UX has become the ultimate arbiter in determining the success or failure of a product or service, let us first understand what UX is all about ...

October 10, 2019

The requirements of an APM tool are now much more complex than they've ever been. Not only do they need to trace a user transaction across numerous microservices on the same system, but they also need to happen pretty fast ...

October 09, 2019

Performance monitoring is an old problem. As technology has advanced, we've had to evolve how we monitor applications. Initially, performance monitoring largely involved sending ICMP messages to start troubleshooting a down or slow application. Applications have gotten much more complex, so this is no longer enough. Now we need to know not just whether an application is broken, but why it broke. So APM has had to evolve over the years for us to get there. But how did this evolution take place, and what happens next? Let's find out ...

October 08, 2019

There are some IT organizations that are using DevOps methodology but are wary of getting bogged down in ITSM procedures. But without at least some ITSM controls in place, organizations lose their focus on systematic customer engagement, making it harder for them to scale ...

October 07, 2019
OK, I admit it. "Service modeling" is an awkward term, especially when you're trying to frame three rather controversial acronyms in the same overall place: CMDB, CMS and DDM. Nevertheless, that's exactly what we did in EMA's most recent research: <span style="font-style: italic;">Service Modeling in the Age of Cloud and Containers</span>. The goal was to establish a more holistic context for looking at the synergies and differences across all these areas ...
October 03, 2019

If you have deployed a Java application in production, you've probably encountered a situation where the application suddenly starts to take up a large amount of CPU. When this happens, application response becomes sluggish and users begin to complain about slow response. Often the solution to this problem is to restart the application and, lo and behold, the problem goes away — only to reappear a few days later. A key question then is: how to troubleshoot high CPU usage of a Java application? ...

October 02, 2019

Operations are no longer tethered tightly to a main office, as the headquarters-centric model has been retired in favor of a more decentralized enterprise structure. Rather than focus the business around a single location, enterprises are now comprised of a web of remote offices and individuals, where network connectivity has broken down the geographic barriers that in the past limited the availability of talent and resources. Key to the success of the decentralized enterprise model is a new generation of collaboration and communication tools ...