Splunk announced Splunk IT Service Intelligence (ITSI).
Splunk ITSI builds upon Splunk’s expertise in IT Operations by introducing a solution that provides breakthrough visibility into the health and key performance indicators of IT services. This new solution delivers a central, unified view of critical IT services and leverages advanced analytics driven by machine learning to highlight anomalies, detect root cause and pinpoint areas of impact.
“With Splunk ITSI, we wanted to build on how customers were already using the Splunk platform for IT troubleshooting and monitoring and deliver a complete solution for IT professionals,” said Rick Fitz, SVP of IT markets, Splunk. “IT teams now have an innovative data-driven approach to more effectively manage the new world of hybrid, cloud and software-defined everything in the data center. Splunk ITSI is in a class of its own because it provides both high-level monitoring and deep-dive troubleshooting and analytics in one solution, available as either software or a cloud service.”
“Traditionally, the end-to-end performance of systems and apps supporting digital strategies is difficult for the business team to monitor against SLAs and KPIs they have established without bolting this view together with a variety of products,” according to Maureen Fleming, VP of BPM and middleware research, IDC. “Being able to track, monitor and produce a business view of performance from a single offering is critical in today's world of technology-enabled innovation.”
Splunk ITSI is a patented, enterprise-class monitoring and analytics solution that provides new levels of visibility into the health and key performance indicators of IT services. Built on the powerful Splunk platform, Splunk ITSI scales to collect and index terabytes of real-time and historical events and metrics, across multi-datacenter and cloud-based infrastructures.
Splunk IT Service Intelligence:
- Delivers a central, unified view of critical IT services for powerful, data-driven monitoring.
- Maps critical services with KPIs to easily pinpoint what matters most.
- Utilizes advanced analytics powered by machine learning to highlight anomalies, detect root cause and pinpoint areas of impact.
- Supports drill down into the data for rapid issue investigation and resolution.
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